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Customer Reviews for LG 26 cu. ft. French Door Smart Refrigerator with InstaView Door-in-Door, Glide N' Serve in PrintProof Stainless Steel

Internet #305712398

Model #LFXS26596S

Store SKU #1003318985

  • Quick access & added organization with LG InstaView Door-In-Door
  • Features large capacity, fingerprint resistant, and easy to clean
  • Smart Home & Wi-Fi enabled to operate & troubleshoot on phone app

Customer Reviews

  • 4.4
    out of 3,060 reviews
  • 83% recommend this product
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Showing 1-30 of 3,060 reviews
Awesome fridge
We have had this fridge for two years. It is awesome Cools really well and the glass door feature is a big plus Would definitely recommend!!
by
    They don't make 'em like they used to
    Just 4 years old and needed all new compressor. Spoiled food , melted freezer contents, yay. The first 3 years were good enough. The light-up see through door thing is a novelty with little practicality
    by
    Response from LG Digital Care TeamFeb 15, 2024
    Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6429VAL9J. ^Gaby
      Great Product
      [This review was collected as part of a promotion.] We are constantly using our refrigerator we open the doors 100 times a day give or take! Purchased in 2019 and just had to replace a fan motor Jan 24... Very happy with purchase would recommend any LG product since we own several...
      by
        No good
        Bought 2 years ago, and had nothing but problems with it. Had repaired 9 times already, lost all my food one time.
        by
        Response from Customer CareNov 23, 2023
        Hi there. Thank you for taking the time to leave us a review on your 26 cu. Ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator. Should you need assistance with your unit, please send us a private message on social media @LGUSSupport or reach us at our customer service line at (800) 243-0000, and we will happily accommodate you. ^Anthony
          Great item
          [This review was collected as part of a promotion.] I brought this a year ago love everything about the item do not have to open the door too see everything
          by
            Good for 4 years
            Had for 4 years and motor and fan died. Otherwise it’s great.
            by
            Response from Customer CareNov 9, 2023
            We are sorry to hear about the issue you've encountered with the motor and fan of your 26 cu. ft. Smart Wi-Fi Enabled InstaView™ Door-in-Door® Refrigerator after 4 years of use. We understand how frustrating it can be when an appliance experiences a malfunction. For further assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.
              Good fridge but the compressor went out LG fixed
              [This review was collected as part of a promotion.] I bought this fridge in 2019. Its compressor went out in 2023. Luckily there was a 10 year warranty on the compressor. They came out and fixed it. Sending group technicians with a good customer.
              by
                Excellent warranty service
                I have owned my LG Refrigerator for 3 years. The 5 year warranty was a huge selling point or me. After researching thoroughly, the easy access door with lighted feature and the two ice makers, and high consumer ratings, convinced me to purchase. I recently had to have warranty service after the compressor failed. The service was easy to schedule and the tech was very courteous and professional. He had to update the circuit board after the compressor was installed and when it failed to update, he ordered another. The board was received the next day and installed promptly.
                by
                  Beautiful no durability!
                  [This review was collected as part of a promotion.] It’s a beautiful refrigerator nothing else, just last 5 years, unfixable , I Hope LG take care of quality, beauty is not important as quality
                  by
                  Response from LG Digital Care TeamOct 20, 2023
                  We believe in providing you with quality products, so we became very concerned when we heard that your LG Door-in-Door InstaView Refrigerator is not working anymore after only five years. We'd love to look into this more and see what next steps we can provide you to find a solution. So, please send us a direct message through Facebook or Twitter using the hashtag @LGUSSupport, and include the model and serial numbers of the refrigerator. We are eager to help you! ~Rita
                    Overall when the product it’s working its very goo
                    [This review was collected as part of a promotion.] I bought my Instaview refrigerator by LG and Already call so they can service it 2-3 times with in a kaps of 5 years. The product is very good when it’s working but it’s a nightmare when it’s only 2 years old and it needs an evaporator and 2 years later it needs a compressor and a condenser. Now my refrigerator makes a loud noise and it doesn’t go away.
                    by
                    Response from LG Digital Care TeamNov 6, 2023
                    Hi there. Although some noises can be normal, we want you to be satisfied with the level of volume coming from your LG Refrigerator. Let's double-check that you're experiencing a typical noise. Please review this article on refrigerator noises and if this doesn't help reach out to us on social media using @LGUSSupport for further assistance: http://spr.ly/6426uqcKO ~Ave​
                      Great tech fixed it
                      Not even a year and had problems. Problem was fix by Greg tech
                      by
                        Great Refrigerator!
                        I' very had this refrigeratir for around 3 weeks now. While it has taken some time to get adjusted to, I am loving it. I struggled with taking my condiments off the door and putting drinks in their place. Now that I'm used to it, it is so nice that the whole door doesn't have to be opened everytime we need a drink. The freezer has plenty of space. I am actually using my ice drawer as an organizer for my vegetables for now, but plan on changing that if I need more ice for a reason. I'm hoping I have this refrigeratir for a long time.
                        by
                          Can’t Say Enough Good Things About Our New LG!!!
                          It’s the quietest, most energy-efficient refrigerator we ever purchased. We love the door in a door to have items that we routinely use: butter, cheese, milk, etc.
                          by
                          Response from LG Social MediaMay 10, 2023
                          It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
                            Great features
                            [This review was collected as part of a promotion.] I bought in 2020 still with pandemic and it was the best
                            by
                            Response from LG Social MediaApr 11, 2023
                            Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
                              LOVE, LOVE, LOVE THIS REFRIDGERATOR!
                              I have had this a couple of months and am completely thrilled with my decision to get this one! I love the easy acces door for things I use often. Having ice in the door and in the bottom drawer has turned out to be so useful when company is over..The French doors give me the wide shelves which easily hold a large sheet cake or full pan of lasagna! The fruit/vegie drawers operate smooth and the flat deli drawer makes it easy to find cheeses/lunch meats etc… and of course it looks awesome!
                              by
                              Response from VXI Austin Apr 4, 2023
                              Hey there, Pammy. Thank you for taking your time for reviewing our LG 26 cu. ft. Smart wi-fi Enabled InstaView Door-in-Door Refrigerator. We're thrilled to hear that this is very useful for your every day needs and your one stop storage for your groceries as well. Please get in touch with us if you have questions for us in the future by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
                                The best fridge I've ever owned!!!
                                The whole family loves this fridge! We have had it since December 2019 and it has yet to disappoint. We love the front tap light and beverage door, makes grabbing a cold drink a breeze in our busy house. The dual ice makers are also amazing! Leaving ice for cold drinks in the door and a bin in the freezer to fill up our ice chest on the way to the lake. I couldn't say more great things about our LG fridge. Make the purchase, you will be so thankful you did!
                                by
                                Response from LG Social MediaApr 11, 2023
                                Glad to hear your 26 cu. ft. Smart Wi-Fi Enabled InstaView™ Door-in-Door® Refrigerator has met you and your family's expectations! Thank you for pointing out the key features available this fridge that make it work for you, including the dual ice-makers and the InstaView™ door. Should you need support, don't hesitate to contact us! We're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to send us a private message on Facebook or a direct message on Twitter. We'd be happy to assist! ^Chris
                                  Freezer door seal is incorrect for this model.
                                  The freezer drawer seal has a quarter inch gap along the entire top edge. We have defrosted the freezer 3X in 2 months. Service replaced the seal with a similar one. Photo shows chilled air reading with door closed.
                                  by
                                  Response from Social MediaFeb 9, 2023
                                  We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
                                    My amazing LG
                                    [This review was collected as part of a promotion.] I have it for 3 weeks and im so excited about it. Very nice Very
                                    by
                                      Two door
                                      [This review was collected as part of a promotion.] I have always wanted a door in a door. They have met my needs of limited space in my kitchen allowing people to continue walking with the smaller door open. It’s nice to get quick access to frequently needed item, such as, milk, creamer, jam, butter, and blueberries and raspberry for my wife’s oatmeal. Also, awesome to tap on the window to see inside to see if you are running low on those frequently replaced items. It was on sale which just added to its benefit.
                                      by
                                        Fun knock knock door.
                                        Bought this for new home. So much better than my side by side.
                                        by
                                          Love my LG appliances!
                                          [This review was collected as part of a promotion.] We are loyal LG appliance owners & happy to report that the overall performance of this Refrigerator is very good. It’s been about 7 months since we purchased it and only had 1 problem with a loose water line inside the door. LG fixed within 24 hrs of calling for service. Outstanding!!
                                          by
                                            Love it
                                            I got this fridge on a great deal over Memorial Day this year. I’ve had it since July and haven’t had any issues, I love it! The window in the front is super useful and I use it to store all my adult beverages, lol. The bottom row is tall enough for a bottle of wine if you’re wondering. I like how it has the ice and water in the door but also makes a tub of ice in the freezer. I use both often and it’s super convenient. This refrigerator will not disappoint
                                            by
                                              • Recommended
                                              Great features and in door ice maker and water .
                                              Went from a side by side and will never go back. Ice maker and water dispenser are great. No more hands in the ice bin. Love the knock knock door and see through without opening.
                                              by
                                                No regrets
                                                I bought this refrigerator based on the high ratings from Consumer Reports. So far quite pleased. Love the see thru door. No need to open to decide what beverage I want. Should help to lower energy consumption. Same goes for the ice and water dispenser. Had to open bottom drawer on my old machine to get ice. Wife loves the layout inside. Also very easy to correct any ice cube clumping on door dispenser. Has only happened once.
                                                by
                                                  LOVE THE LOOK AND THE DRINK DOOR
                                                  I bought this to replace a 10 yr old LG that failed.
                                                  by
                                                    26 cu Ft door in door refrigerator
                                                    I’m beyond happy with my new LG refrigerator. It’s everything I expected.
                                                    by
                                                      Love my new LG Fridge with door window
                                                      [This review was collected as part of a promotion.] I love being able to see what’s sitting in the door through the window and opening just the front panel to grab a quick drink or snack. Ice maker works great. Makes so much that I’ll never need to run to the store for a bag of ice for a party.
                                                      by
                                                        Super useful spaces!
                                                        We bought this refrigerator about 2 months ago and have loved having it every day since! We added a lazy Susan on a couple of shelves and that has added to the usefulness of the spaces on the shelves even more. We love the ice maker/water dispenser. The ice cube shape and size are perfect. The freezer is great for seeing what is in each storage area. Great refrigerator!
                                                        by
                                                          Ref been down 5 weeks
                                                          [This review was collected as part of a promotion.] Worst ref I ever bought quit after 3 years. Repair service they cannot find.
                                                          by
                                                          Response from Social MediaNov 2, 2022
                                                          We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
                                                            LG French Door refrigerator
                                                            [This review was collected as part of a promotion.] We love the refrigerator and so far it meets our expectations.
                                                            by
                                                              Showing 1-30 of 3,060 reviews