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Customer Reviews for LG 27.4 in. W 15 cu. ft. Bottom Freezer Refrigerator w/ Door Cooling, Multi-Air Flow and SmartDiagnosis in Platinum Silver

Internet #309480550

Model #LBNC15231V

Store SKU #1004507265

  • 28 inch wide refrigerator is perfect for small kitchen spaces
  • Multi-Air Flow technology effectively maintains food freshness
  • LEDs provide an exceptionally bright interior & save energy

Customer Reviews

  • 4.3
    out of 220 reviews
  • 65% recommend this product
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Showing 1-30 of 220 reviews
Overall loving this fridge as much as one can. No...
Overall loving this fridge as much as one can. No issues after maybe a month so far. Door is a bit tough to open and the ice tray is a little splashy to fill but overall very happy with our purchase
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  • Verified Purchase
It seems smaller inside. The ice maker doesn’t work well...
It seems smaller inside. The ice maker doesn’t work well and takes up a lot of room in the freezer.
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  • Verified Purchase
The installation people were excellent!
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  • Verified Purchase
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  • Verified Purchase
Excellent build quality, superior finish on the front, minimalist design...
Excellent build quality, superior finish on the front, minimalist design with the side handles, easy to access freezer drawers and useful built in ice tray. The ice tray is filled manually, with a little handle that dumps the ice into a lower tray for convenient access. Love everything about this fridge. Cons: no way to turn offf alarm chime for door, no air filter, freezer has no light. For a price this high, there could be one led in the freezer.
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  • Verified Purchase
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  • Verified Purchase
This is a beautiful, solid refrigerator that is really well...
This is a beautiful, solid refrigerator that is really well designed, given its overall small size. Just understand that after you call the number Home Depot gives you to register your purchase with LG, using option 4, then if you want to get the door hinges changed, you have to call back on the Home Depot number and use option 3 in order to schedule the service call to get the door hinges changed. The guys who deliver or not able to do that for you, but they will give you the 800 number for Home Depot’s Appliances.
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Response from LGAnswersJul 20, 2023
Hey there, Sam! Thank you for choosing the LG 27.4 in. W 15 cu. ft. Bottom Freezer Refrigerator for your kitchen! We work extremely hard to give you the best products and experiences, and you make our day knowing that we fulfilled that for you. Enjoy! ~Rita LG
  • Verified Purchase
1 found this review helpful
Fantastic Refrigerator
I absolutely love this refrigerator! It looks modern and sleek and compliments my kitchen very well. It is about 67.75 inches tall so make sure you measure your space before purchase. It took about 2 hrs to reach the right temperature after installation. I love the ice makes (yes, it's manual) but it makes cute little cubes. It's spacious and it's easy to keep it well organized and clean.
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Response from LGAnswersJun 8, 2023
Hey there, Zoeka. Definitely a space helper for your whole family! Oh, and don't forget about using it with our ThinQ app. Definitely a game changer also! Furthermore, if you have ever have any questions or concerns, feel free to let us know at anytime. ~Anthony LG
    • Recommended
    1 found this review helpful
    Great delivery service. And great refrigerator....
    Great delivery service. And great refrigerator.
    by
    • Verified Purchase
    Great item for my kitchen...
    Great item for my kitchen
    by
    • Verified Purchase
    The unit fit completely into the small space in this...
    The unit fit completely into the small space in this old Victorian house and your delivery fellows were top notch! They worked hard not to damage doorways and flooring! I would definitely buy from Home Depot again!!
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    • Verified Purchase
    I enjoy he bottom freezer. It holds more than it...
    I enjoy he bottom freezer. It holds more than it looks. I also love being able to see everything in the top without standing on my head.
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    Response from LGAnswersMar 16, 2023
    We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG
    • Verified Purchase
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    • Verified Purchase
    Price was right and it was delivered on time....
    Price was right and it was delivered on time.
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    • Verified Purchase
    It’s a small fridge. I do wish they made this...
    It’s a small fridge. I do wish they made this in a 36. I love the clean aesthetic of the no handles… I like it very much.
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    • Verified Purchase
    1 found this review helpful
    Unit fabulous Deliver team left much to be desired. LG...
    Unit fabulous Deliver team left much to be desired. LG repair was very good
    by
    • Verified Purchase
    The refrigerator is a good size for a small...
    The refrigerator is a good size for a small kitchen. Good assembly . Nothing to do only remove some plastic Around the doors. I love it.
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    • Verified Purchase
    There is no light in the freezer which is different...
    There is no light in the freezer which is different from my previous refridgerator. Also, the plastic and shelving are a little on the flimsy side. So far, mechanically, it is working fine.
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    • Verified Purchase
    1 found this review helpful
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    • Verified Purchase
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    • Verified Purchase
    It was 1.5 inches taller then advertised....
    It was 1.5 inches taller then advertised.
    by
    • Verified Purchase
    Excellent refrigerator w minor annoyances
    This smallish fridge is perfect for our 2- person house. Have had it 3 months. Contents really easy to see & reach & shelving is adjustable enough to accommodate our food. Folding bottom shelf is great for occasional large items. Quiet, efficient. Stainless finish holds magnets. Sleek, unobtrusive. On 37 degree setting, haven't had any w freezing in the produce drawer, although it gets as low as 33. Temp options from 45 to 34. Minor complaints: freezer, although easy and efficient, lacks open-door reminder the fridge door has. A light would be helpful. The mechanical ice maker, while a nice idea, only provides tiny cubes for one tall glass. After a month it went in the trash, replaced by flexible plastic ice cube trays.
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      • Recommended
      1 found this review helpful
      getting door swing switched was a pain
      If you have to get the door swing switched, consider a different model (it only comes one way and if you don't have an LG authorized person do it you'll void warranty). I like the refrigerator but it took several weeks, hours on the phone with HD and LG with contradictory information and a lot of back and forth, and 4 techs coming out before it was done. UGH. It really shouldn't have been so hard to make the simple switch which I was told would be done at the time of delivery.
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      Response from LGAnswersJan 12, 2023
      Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. We apologize for any inconvenience. ^Vanessa LG
        • Recommended
        3 found this review helpful
        Plenty of space for a single family, and very quiet....
        Plenty of space for a single family, and very quiet.
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        • Verified Purchase
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        • Verified Purchase
        Very happy with the new LG refrigerator - well designed...
        Very happy with the new LG refrigerator - well designed extra fridge.
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        • Verified Purchase
        Love the bottom freezer....
        Love the bottom freezer.
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        • Verified Purchase
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        • Verified Purchase
        Love it! Fits beautifully in my kitchen! Great technology! Definitely...
        Love it! Fits beautifully in my kitchen! Great technology! Definitely recommend
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        • Verified Purchase
        Install issues
        I wanted a reversible door because it is installed in a corner with the wall on the right side. The specs indicated that the door is reversible, but I was unable to get instructions on how to do this, and whether or not any special parts were needed. Calls to LG were fruitless. The answer is that there is only one special part- a plastic cover for the top of the hinge- and this comes with the fridge. Note that there were no instructions in the installation procedures about how to reverse the door. Fortunately, my installer was experienced and was able to figure it out. From what I could tell, the hinges are simply turned over to reverse the door opening. Two people did this since one was needed to hold the door while the other person attached the hinge. Note that the door has pockets on both sides to accommodate opening regardless of which side the door is mounted on. Also note that if your fridge is up against a wall, you need some space in order to reach in with your hand to grab the pocket. About an inch of space would be good. I just had the fridge installed, so I can't comment on its operation. I like the layout, but I don't care for the pull outs which are rather cheap plastic. I like the manual ice tray, since I did not want to run a water line to the fridge, and it does not take up much space. I would buy this again, and hope I feel the same way after running it.
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          • Recommended
          6 found this review helpful
          Showing 1-30 of 220 reviews