Good to be confident about refrigerator smells. Easy order process.
by
Customer review from lg.com
Jul 6, 2023
Easy to replace
Simple replacement. Ease of use all around great product and design.
by
Customer review from lg.com
Jun 14, 2023
by
Verified Purchase
Jun 12, 2023
Quick and easy
The app told me it was time to change out the filter, and the instructions were easy. A simple twist to unlock and the front is clearly labeled so you don't put it on backwards and snap it back in.
by
Response from LG Social MediaJun 19, 2023
We appreciate you pointing out the easy filter changing process. Thank you for your 5 star review for Refrigerator Air Filter model LT120F! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. ^Chris
Customer review from lg.com
Jun 12, 2023
Easy and Works Great
[This review was collected as part of a promotion.] I just changed the air filter for our new refrigerator for the first time. So easy to do, and the fridge smells great--that is, no smell at all.
by
Response from social/LGJun 16, 2023
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the ease of changing out your filter. We are really happy to hear that we got something right. Please don't hesitate to reach to us with your next review or service concerns either way we got your back. ~ Tanisha
Customer review from lg.com
Jun 9, 2023
Air filter
[This review was collected as part of a promotion.] Very easy to replace and keeps the air fresh. Good quality.
by
Response from LG Social.Jun 15, 2023
Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
Customer review from lg.com
Jun 6, 2023
Great service & price
[This review was collected as part of a promotion.] Needed filters; got set up on 6 month renewal. Only one came, I called and got the other one in 2 days and then the original came and they don't want it. Great CS!
by
Customer review from lg.com
Jun 5, 2023
Easy to obtain filters
LG makes it so easy to find the correct filters for replacement for the correct model. Also provides clear and easy-to-follow instructions for replacement
by
Customer review from lg.com
Jun 5, 2023
Super simple to change
Very easy to change in my LG fridge. My fridge has not any problems with smells so far.
by
Customer review from lg.com
Jun 5, 2023
Don’t buy off brand stick brand
Stick with your brands sometimes you never really know if it off brand is working
by
Customer review from lg.com
Jun 5, 2023
Pleased!
[This review was collected as part of a promotion.] We are enjoying our LG French Door Refrigerator. It actually keeps everything colder than our previous refrigerator. Having the freezer on the bottom is so nice because both of us have issues with our backs.
by
Customer review from lg.com
Jun 1, 2023
by
Verified Purchase
Jun 1, 2023
Easy to Install
I purchased this to replace the original filter. The instructions to change were easy to understand and the change our very easy!
by
Customer review from lg.com
May 25, 2023
Air Filter
[This review was collected as part of a promotion.] Filter works like it's supposed to. It was very easy to install and works properly.
by
Customer review from lg.com
May 24, 2023
Works great
Excellent filter, works just as it was advertised.
by
Customer review from lg.com
May 20, 2023
Easy to order, easy to install
Was automatically reminded to replace my air filter, and I actually appreciated it. Was super easy to install due to the paper directions included in the package. No complaints!
by
Customer review from lg.com
May 10, 2023
Great Features
[This review was collected as part of a promotion.] I bought LG air filter for my LG refrigerator and I love it. It makes my refrigerator air so fresh. Even if I keep my kimchi in it, you can't smell it. My old refrigerator always had that smell, but this LG refrigerator with the air filter does such an excellent job. It was also easy to install and easy to replace.
by
Customer review from lg.com
May 10, 2023
EASY ORDERING
We LOVE our LG fridge we bought last fall. But, because of previous negative experiences (NOT LG) I dreaded the process of ordering replacement filters when the touch screen started flashing. BUT to my relief all I had to do was enter the model number! Now, I love it even more ❤️
by
Response from Social/LGMay 10, 2023
Love it, love it! We are delighted that you were able to have a smooth experience by online ordering your replacement filter. We make sure to put customer satisfaction as our top priority and your feedback reaffirms that. If you ever need assistance, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. ~Rita
Customer review from lg.com
May 8, 2023
Filter
[This review was collected as part of a promotion.] We haven't switched it out yet because we've been on a trip. It was delivered within a few days. It was great to see the packaging wasn't overdone.
by
Response from LG SocialMay 9, 2023
Hi! Thanks for the positive reviews for your LG 6 Month Replacement Refrigerator Air Filters. Should you need assistance with installation, don't hesitate to reach out to us! Additionally, don't forget to flush your filter after installing a fresh filter. Should you need support, we're available via chat or phone support. Please find more information for these support options here: https://www.lg.com/us/support/contact. ^Chris
Customer review from lg.com
May 2, 2023
Delivery time was lengthy, @ 2 weeks, considering the store...
Delivery time was lengthy, @ 2 weeks, considering the store had single packets. Ended up buying the single before the order arrived. Not worth the savings. Also surprised that there was no packaging only individual plastic bags that each filter came in.
by
Verified Purchase
May 1, 2023
Correct part delivered promptly.
No issues with ordering and receiving replacement filter.
by
Response from LG Social MediaMay 5, 2023
Hi, thanks for your review! We're glad to hear the ordering process went smoothly! Should you need support, don't hesitate to reach out to us! We're available via chat or phone support, which ever option works better for you! You can find more details for these support options here: https://www.lg.com/us/support/contact. ^Chris
Customer review from lg.com
Apr 26, 2023
Location
Thelocation for this is a little awkward if your short. We replace it every 6 months
by
Verified Purchase
Apr 20, 2023
Air filter
I bought this in a bundle with the water filter as I couldn’t get it in store. It came in a timely manner and was a direct replacement.
by
Response from VXI Austin Apr 20, 2023
Hey there, Paddy. We're glad to hear that you had a good experience receiving this 6 Month Replacement Refrigerator Air Filter. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Customer review from lg.com
Apr 19, 2023
Air Filter
[This review was collected as part of a promotion.] I recently replaced my air filter. It had been a year and I decided to replace it whether it needed replacing or not.
by
Response from Social MediaMay 13, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Customer review from lg.com
Apr 9, 2023
Fresh smelling refrigerator with no orders
[This review was collected as part of a promotion.] Removes all orders from the refrigerator. easy to install
by
Response from LG Social MediaApr 9, 2023
Awesome! We’re happy to know that you had a 5-star experience with your LG LT120F - 6 Month Replacement Refrigerator Air Filter, model LT120F. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks again for your review and for being a fantastic customer! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Customer review from lg.com
Apr 6, 2023
Perfect accessory
Really love my LG refrigerator and keeping it perfect is easy with LG air filter. Easy to change when fridge gives me reminder.
by
Response from LG Social MediaApr 6, 2023
Awesome! We’re happy to know that you had a 5-star experience with your LG LT120F - 6 Month Replacement Refrigerator Air Filter, model LT120F. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks again for your review and for being a fantastic customer! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Customer review from lg.com
Apr 5, 2023
by
Verified Purchase
Mar 22, 2023
by
Verified Purchase
Mar 15, 2023
by
Verified Purchase
Mar 13, 2023
Worth the Price of Admission
This is my second LG Washer and Dryer. The first set didn't break, but family needed some and I volunteered to replace mine so they could have it. The new set is really sleek and it's nice that like all the rest of my LG appliances I can manage it from my phone. Never knew how nice having phone access to your devices would be.
by
Response from Social MediaMar 14, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly