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Customer Reviews for LG WashTower Stacked SMART Laundry Center 5 Cu.Ft. Front Load Washer & 7.4 Cu.Ft. Gas Dryer in Noble Steel w/ Steam

Internet #314441689

Model #WSGX201HNA

Store SKU #1005793820

Customer Reviews

  • 4.5
    out of 95 reviews
  • 77% recommend this product
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Showing 1-30 of 95 reviews
Very Modern
The LG Studio 27 inch WashTower Laundry Center with 5.0 cu ft. front load washer and 7.4 cu. ft. gas dryer in Noble Steel is a full-size washer and dryer stacked with a control panel in the middle at just the right height. The doors have tempered glass and are very easy to open and close. T here are so many features on this washtower I can't list them all. It is very well made and looks very good.
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  • Recommended
Full Size Features, Small Footprint
I love this wash tower! I replaced an older pair of LG appliances that were on pedestals and the space it created in my laundry room is a game changer. The ceiling is low in that room, so stacking two regular size units would not be an option, but now have room for a folding table & some additional shelf storage. This is absolutely packed with features - I love the ability to start loads remotely through the app & I also really appreciate the TurboWash 360 option which is great when you have a smaller load & need it in a hurry. Operation is quiet & I like that it has reservoirs for detergent and softener. There are tons of options for different types of loads! I look forward to figuring out my favorite settings. I also appreciate that it has steam settings - great for those of us with allergies!
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  • Recommended
Impressive machine
I put this machine to the test when I washed a down-filled queen size mattress pad on the Bedding cycle. I was very impressed with the features and the performance of the washer and the gas dryer. The machine had no trouble at all handling this very large item. I have never owned a front load washer but now that I’ve used the LG STUDIO 27 in. WashTower Laundry Center with 5.0 cu. Ft. Front Load Washer and 7.4 cu. Ft. Gas Dryer in Noble Steel, I am glad I ordered it. The touch screen is so easy and I find it takes less time to program than my old top load washer. Overall, I think the LG wash tower is built to last. The tempered glass doors look fantastic and resist scratches. The stainless steel tub will never rust and I like that it always looks clean and shiny. I highly recommend this LG wash tower.
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  • Recommended
Elite Washer / Dryer Combo!
There are so many great features to this Washer / Dryer Combo. First thing I recommend that if you are performing the installation of this unit, that you fully read all the entire user manual. One of the first issues that I have seen over my years of installing washers, is that people always forget to remove the tub bolts. The Noble Steel look has brightened up my laundry closet. The fact that this is a combo washer, dryer saves so much space. Other stackable washer, dryers are hard for shorter people to reach the dryer controls. The LG STUDIO 27 in. WashTower Laundry Center with 5.0 cu. Ft. Front Load Washer and 7.4 cu. Ft. Gas Dryer in Noble Steel has all the controls right in the middle between the washer and dryer. This makes it easier to not only reach, but also read the controls. The fact that you can wash and dry simultaneously, also helps save time. This model also automatically dispenses the right amount of detergent and fabric softener, skipping refills for up to 18 to 31 loads. Another plus is this model also has smart access capability. The ThinQ Care in the ThinQ® app can give you proactive usage, maintenance and diagnostic alerts on your phone. There is only one concern which I’ve heard which is that the doors are not reversable. For me this wasn’t an issue as I installed it against the left side of my laundry closet. The doors open wide, so there really shouldn’t be any issues. Setup was included with mine, but from watching the techs along with speaking to them. They stated that installation is straight forward and they haven’t seen any issues. I recommend you purchasing all new hoses and gas lines (for the gas model), as it is always smarter and safer to start with new supplies to ensure nothing leaks.
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Response from LGAnswersAug 15, 2023
Hello! We love to hear that you're loving your new WashTower, and that it's fitting in so well in your laundry room! Thank you for your feedback, the Noble Steel finish is sure to bring a modern look to any space. If we can ever help, please be sure to reach out with the link below. https://www.lg.com/us/support/contact ^Ian LG
  • Recommended
1 found this review helpful
So many features!
This laundry center from LG is top notch. I am a fan of LG home appliances in general as I currently have a refrigerator, dishwasher and another set of washer and dryer by LG. This machine has all of the bells and whistles and is loaded with features. It has a steam feature for the washer to sanitize things like kitchen towels, rags and diapers. The dryer also has a steam feature to help control wrinkles. The washer can hold enough detergent to do up to 18 loads of laundry without a refill. This is a great feature and saves time and effort. This machine can even connect to wifi and send updates to a smartphone. I can thoroughly recommend this set for anyone that wants a top featured machine that has an efficient footprint and does a great job with laundry.
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  • Recommended
It has good sizes of washer and dryer in one...
It has good sizes of washer and dryer in one unit. It’s very sleek and stylish, we are very happy with the purchase. Wasn’t sure about combo unit, but it really save their space more efficiently and cheaper than stocking separate units. We really like it has all of controls in the middle. AI seems to work well to detect dryness to stop when it reached the desired dryness. Washing also seems to be less time to wash well than Electrolux front loader that we used to have. Saving more $ is nice!
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    Does what it needs to do
    I love the washer… so far the different cycles I’ve used are very fast. The only bummer is that the dryer takes so long. So I can get through all my loads of laundry super fast, but I’m still waiting on the dryer for twice as long. But they do both work well which makes me happy. If you arent into technology and using your wifi to connect your appliance to the app on your phone, then this probably wont be for you. Most of the regular settings like towels or bright whites are through the app, which is a little weird. It’s definitely a stunning machine to look at!
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      • Recommended
      1 found this review helpful
      Great features!
      Best washer and dryer I’ve ever owned! Love the app to tell me what’s going on with each cycle!
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        Great machine!
        Easy to use easy to understand, and does an excellent job of washing and drying my clothes!
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          Absolutely love this tower
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          • Verified Purchase
          Perfect washer/dryer unit
          We purchased the LG Washtower for our vacation home and needed it to fit into a smaller space. It is the perfect size and works beautifully! Load time is quick and results are above average. We are very happy with our purchase!
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            LG Products Watch Out
            Installation was easy. Dryer did not work out of the box, had to call warranty service. 1 week for warranty service to show up, 1 week to get parts, found out that more parts are needed. 1 week for more parts to show, and now waiting additional week for service. talk about a 4 week fiasco that is still on going. LG products beware.
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              2 found this review helpful
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              • Verified Purchase
              Lg Towers are great def would recommend to everyon
              Love my Lg tower it does exactly what it is supposed to do!
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                After delivery and install, the washer only used hot water. Another install team came out and switched the hot and cold water hoses, and now the washer only uses cold water. I told them this wouldn’t work, since the washer was using hot water for both hot and cold settings, not using one when the other was selected, but they didn’t listen to me. Clearly the hook-ups work fine, since both cold and hot water are possible, and the installation was messed up somehow. I have *another* appointment scheduled to try to fix the issue, but this has been very disappointing.
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                Response from LGAnswersJul 13, 2023
                Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG WashTower. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai. LG
                • Verified Purchase
                1 found this review helpful
                Awesome
                Love my new washtower - my wash smells and feels perfectly clean. It is a major improvement from my previous model made by a different brand
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                  Washtower review
                  [This review was collected as part of a promotion.] I just bought this washtower as I have a very small laundry room and the renovation enabled a laundry sink. My only complaint is getting clothes out of the washer that are plastered at the back of the washer - I’m short. As I had LG washer and dryer before this I am used to the quality of the wash. I still have to figure out how to get a steam cycle/allergen cycle.
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                    In Love with this washer/dryer combo
                    Bought this a month ago and have no regrets whatsoever. It’s beautiful, works well and not loud like my old set.
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                      I have named her Natasha the Washa.
                      Natasha is the most beautiful appliance in the house. Since she joined us a few months ago, we are all dressing a little better. She is strong, quiet and capable, with a seemingly infinite capacity. We love her.
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                      Response from social/LGJun 15, 2023
                      Ok! Natasha the Washa, Come through and spin your magic on us! Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a dynamic addition to the family. Here at LG we like to do it big! We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you and you awesome stylist Natasha the Washa again in the future! P.S. Natasha and I just might be related. ~ Your Cousin! ~Tanisha
                        LG Stack washer
                        [This review was collected as part of a promotion.] I bought this a month ago and laundry has never been so easy !! Large size drum also lets me wash our king size comforter.
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                        Response from LG Social MediaJun 23, 2023
                        Hi! Thanks for the feedback; the WashTower is sure to help in any laundry room, and we're glad to hear your loving yours! ^Ian
                          Great product. It runs smoother than stacked units. Both washer...
                          Great product. It runs smoother than stacked units. Both washer and dryer work seamless together. I’m someone who tries to buy American, but the Laundry Center has no counterpart and the product is awesome.
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                          • Verified Purchase
                          Best high capacity unit I’ve ever experienced!...
                          Best high capacity unit I’ve ever experienced!
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                          Response from LGAnswersApr 21, 2023
                          We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG
                          • Verified Purchase
                          Recommended
                          Great product. Quiet convenient easy to use.
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                          • Verified Purchase
                          • Recommended
                          Very sleek and beautiful design. Compact !
                          [This review was collected as part of a promotion.] I have a small space in my house, and it fits perfectly. also it has changed the small laundry sad look into a modern beauty. It's very quiet and convenient.
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                            Love the product. Installation person was less than stellar...
                            Love the product. Installation person was less than stellar - spoke little English and left the unit in the middle of the washroom sticking 12”+ out from the wall claiming it could not go back further when the specs require only 4” clearance for the vent pipe. Had no interest in properly installing - took all of 10 min and he ran out the door.
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                            • Verified Purchase
                            1 found this review helpful
                            It is awesome! Quiet and clothes come out great...
                            It is awesome! Quiet and clothes come out great
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                            • Verified Purchase
                            Washer Tower
                            [This review was collected as part of a promotion.] I wasn’t looking to spend what I spent on this washer tower, but so glad I did.. This is one of my best investments, Space saver, huge washer and dryer tubs..cleans fantastic..
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                              The best wash/dry experience
                              This is my second LG wash tower...I bought my first in 2011, and, like the energizer bunny, I did at least 20 loads of wash a week and it kept on going and going. It never failed. I replaced it with the newest LG tower because I was doing a makeover from white to stainless steel in my kitchen! This wash tower is even better: quiet, smart - - the technology is superior in judging length of cycle - compact, and reliable. I am happy beyond words for its reliability. Buy one.
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                                Excellent machine with beautiful design
                                [This review was collected as part of a promotion.] Amazing idea to have both washer & dryer in single unit and avoid hassle of having separate machines. I have only one feedback to have a way dryer automatically select the cycle used for washer. For example if I have pushed Towels for washer through App, the same Towels cycle shall be pushed to Dryer Download cycle when washer is finished.
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                                  Washer Dryer Tower
                                  I purchased this product in July 2022, it washes great & the dryer dries everything very fast..Love it
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                                    Showing 1-30 of 95 reviews