Sorry you had such a bad experience with our furniture. The frame is made with steel and aluminum -
although not as heavy as most indoor furniture, it passes every strength test for residential use. The individual pieces of the sectional each include floor levelers to assist in lining them up. If something was bent in shipping we'd be glad to replace it at no charge. It is possible that there is a temporary paint smell... the set is packaged and shipped immediately after production. The paint odor shouldn't last long once the set is unpacked. If there's anything we can do to resolve the issues, please don't hesitate to contact use at hello@leisuremade.com. We want every Leisure Made purchase to be a happy one. That's why we stand behind our product 100% and back it up with a 2 year warranty.