Hello Erica and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Mounting Template was not included with your Moen YB0403BG Align Single Robe Hook in Brushed Gold. Since the Moen YB0403BG Align Single Robe Hook in Brushed Gold is a Single Post mounting application, you would use a level and the mounting post with the “UP” arrow pointing to the ceiling to mark the locations to drill. Moen product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.