Customer Reviews for MOEN Banbury Single-Handle Low-Arc Standard Kitchen Faucet with Side Sprayer on Deck in Chrome

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Banbury Single-Handle Low-Arc Standard Kitchen Faucet with Side Sprayer. Our Product Specialists are available for technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Thank you Jeff so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we would have been delighted to have had the opportunity to assist you. The Moen Banbury Single-Handle Low-Arc Standard Kitchen Faucet with Side Sprayer on Deck in Chrome allows 1.5gpm. If you received a less than expected flow rate, then it would have been recommended that you contact Moen’s warranty center at 800-289-6636. Our business hours are 9:00 a.m. - 5:30 p.m. Monday through Friday Eastern Time.

Hello MGinDE and thank you for your feedback on the Home Depot website for your Moen Banbury Single-Handle Low-Arc Standard Kitchen Faucet with Side Sprayer on Deck in Chrome leaking for you. The issue described in your review would have been best handled under Moen’s Limited Lifetime Warranty. As the original purchaser of the Moen Banbury kitchen faucet, you could have contacted Moen directly under the product’s Lifetime Limited Warranty we would be happy to troubleshoot the issue and order the replacement spout kit at no charge. We would have been happy to help you and show you we stand by our products. Please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.

Hello HomeDepotCustomer and thank you for the rating you posted on the Home Depot website for the Moen Banbury Single-Handle Low-Arc Standard Kitchen Faucet with Side Sprayer on Deck in Chrome. The Moen Banbury Single-Handle Low-Arc Standard Kitchen Faucet with Side Sprayer on Deck in Chrome has been thoughtfully designed, manufactured under strict quality guidelines and is backed by our lifetime limited warranty to the original product purchaser. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.

Hello TWilk and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you are experiencing with your Moen Banbury one-handle kitchen faucet with side spray in chrome. We see that you have been working with one of our Product Specialists regarding your concerns with this faucet. We appreciate the opportunity to show you we stand behind our products.