Customer Reviews for MOEN HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Chrome

Hello HomeDepotCustomer and thank you for the feedback you posted on The Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Chrome has a 3-way diverter that provides the ability to flow each shower head separately or combined for more coverage. The diverter includes a pause button to pause water flow easily. When using the diverter, be sure each function clicks into place and that the unit is not on the pause feature. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Thank you Alex so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head allows 1.75 GPM at 60 PSI. If you are getting a lesser-than-expected water flow, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Thank you so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we would have been delighted to have had the opportunity to assist you. The Moen HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Chrome has great flow and water pressure. If you are experiencing low water pressure/flow, Moen recommends you contact Moen Consumer Services at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.

Hello MikeO and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen 200C0SRN HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head in Spot Resist Brushed Nickel was not delivering a full stream of water. We would be happy to discuss this further with you. Please contact our Consumer Services Center for warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST).

Hello ShowerHead and thank you for the feedback you posted on the Home Depot website. We are sorry to hear your Moen HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Chrome did not work for you, and you returned the faucet. The issue described in your review would have been best handled under the products limited lifetime warranty. We would have been delighted to troubleshoot the issue and present you with warranty options to quickly resolve the matter. If any concerns arise in the future, please contact us at 1-800-BUY-MOEN. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website. The Moen 200C0SRN HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head in Spot Resist Brushed Nickel is manufactured with both metallic and non-metallic components. The non-metallic components reduce the chance of rust/corrosion occurring with the product and it also reduces the weight of the handshower to help prevent any accidents if it is dropped in the shower. The Moen 200C0SRN HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head in Spot Resist Brushed Nickel has a water saving maximum flow rate of 1.75 gallons per minute at 80 PSI. The U.S. Energy Policy Act restricts the maximum flow rate of plumbing products and the removal of flow control devices. All Moen Products comply with the Federal Law. Your new Moen 200C0SRN HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head in Spot Resist Brushed Nickel has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our lifetime limited warranty to the original product purchaser. Moen product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello No water Pressure and thank you for your feedback on the Home Depot website. The Moen HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head in Spot Resist Brushed Nickel has a water saving maximum flow rate of 1.75 gallons per minute at 80 PSI. We do appreciate your business and we regret our product did not meet your complete expectations and we hope you will try us again in the future. Moen product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website for the Moen Shower Curtain Rings in Brushed Nickel (12-Pack). The Moen HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head in Spot Resist Brushed Nickel has been thoughtfully designed, manufactured under strict quality guidelines and is backed by our lifetime limited warranty to the original product purchaser. We are sorry to hear the Moen HydroEnergetix 8-Spray 4.75 in. Dual Tub Wall Mount Fixed and Handheld Shower Head in Spot Resist Brushed Nickel did not meet your expectations. Our product specialists are available for pre-purchase, installation or warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.