Customer Reviews for MOEN Prep Series 1/2 HP Continuous Feed Garbage Disposal with Sound Reduction and Universal Mount

Internet #306116683

Model #EX50C

Store SKU #1003581125

Store SO SKU #1003425861

  • Mounting system fits most existing mounts, including competitors'
  • Compact size & pre-installed power cord equals easy installation
  • Backed by a 5-year limited warranty with In-Home service

Customer Reviews

  • 1262 Customer Reviews
  • 4.5 out of 5 stars overall
88% of customers recommended.
Overall Ratings
5star-icon(809)
4star-icon(288)
3star-icon(92)
2star-icon(45)
1star-icon(28)
Attribute Ratings
EnergyEfficiency
4.3
Features
4.2
Quality
4.2
Value
3.8
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Outstanding product, from a trusted name. Installation was so simple, I had to check it a couple ...
Features :
5
Energy efficiency :
5
Quality :
5
Value :
5
Outstanding product, from a trusted name. Installation was so simple, I had to check it a couple times for leaks, thinking that this can't be that easy. Everything in the box, made it ready to use my existing drain and dishwasher drain tube. I ordered online for delivery and 2 days later, it was sitting at my door. Thank you all for the hard work and perfect transaction process.
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4
0
787 Taking Off, from your Sink!!
Features :
3
Energy efficiency :
3
Quality :
5
Value :
4
Simple installation, good fit, good power, but, OMG, when it turns on, it sounds like you're standing on the runway when a Boeing 787 is taking off!!! It is +80dB, measured on my cell phone Sound Meter App. The rubber insert limits the amount of water going down the drain, but, it is a good thing, because it 'slightly' reduces the amount of noise coming from the drain. All I can say... IF it wasn't so loud, I would give it 5 stars, and recommend it to everyone, because it is well built, easy to install, high quality materials, and churns banana peels and steak leftovers with no sweat expended!!
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6
0
Response from MoenOctober 10, 2020
Hello InstalledEasy and thank you for the feedback you posted on the Home Depot website regarding the Moen Host Series ¾ HP Continuous Feed Space Saving Garbage Disposal. We are sorry to hear when this unit is on that it is louder than you expected. This disposal does have SoundShield which is a sound deadening insulation. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
I've had it for a day and I think it's good. My previous one was an insinkerator and it lasted 25...
Features :
5
Energy efficiency :
5
Quality :
5
Value :
5
I've had it for a day and I think it's good. My previous one was an insinkerator and it lasted 25 years. It was only 1/2 HP. I had a professional remove that and install this new one because if I did it, there would most likely have been frustration, doubt and cursing. So for $140 a gentleman I hired knocked it out in 30 minutes. I got this unit on sale for $118, so for a like $260 total I'm all set and I saved myself from a potential all-day headache. I have really only grinded up eggshells so far so I guess I haven't tested it fully, but it does seem fast and powerful. I agree with other reviewers that it isn't super quiet. It might be a little quieter than my last one because that one had a slight rattling sound that came from the drain area. This one doesn't rattle but there is more of a low rumble. It sounds different than any other garbage disposal I have ever heard. It really doesn't bother me. As long as it lasts, doesn't leak and it grinds stuff up, I am happy. MOEN responses on here say that noise levels can vary based on installation conditions. This is reasonable. My unit bumps up against the PVC plumbing portion ever so slightly. It is unavoidable in my situation. So it is probably sending some vibrations through the plumbing which cause the low rumble. Or maybe it's just the way it is. Whatever. No big deal. I'll give it 4 stars because if I give it 5 then there is no room for improvement and people will get lazy. Wear your masks! Socially distance! Flatten the curve! VOTE!
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17
0
Tacoma, WA
Replacement disposal
Customer review from logo
I purchased this disposal at 6:00AM after removing an old leaking one the night before. We like the compact style and sufficient power. The only quirk was that a 90 degree drain was included and I needed a straight pipe that I had to return to the store to purchase.
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0
0
This one was easy to install and was quieter than the old one.
This one was easy to install and was quieter than the old one.
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2
0
I have always used In-Sink-Erator disposals, usually 3 / 4 HP. I decided to give Moen a try bec...
I have always used In-Sink-Erator disposals, usually 3 / 4 HP. I decided to give Moen a try because it is slimmer and I was installing the disposal in a large one basin sink with the drain offset towards the right side.In retrospect the In-Sink-Erator would have fit and the Meon seems a whole lot nosier.
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8
0
Response from MoenJuly 20, 2020
Hello and thank you for the feedback you posted on the Home Depot website about your new Moen Host Series 3/4 HP Continuous Feed Space Saving Garbage Disposal with Sound Reduction and Universal Mount. The noise level of the installed disposal will be influenced by installation conditions. Because of this, perceived noise levels will vary. The SoundSHIELD™ insulation used on the Moen Host Series 3/4 HP Continuous Feed Space Saving Garbage Disposal with Sound Reduction and Universal Mount is a technology that is designed to provide sound deadening insulation. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
The item installed very easily. We went from a waste King 3200 to this. Similar motor size, but t...
The item installed very easily. We went from a waste King 3200 to this. Similar motor size, but the Moen is a lot quieter. Also there is less vibration as well. The Moen drains better to. I highly recommend this product
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4
0
Great product!!! Works very well and is extremely quiet compared to my previous disposal!!! I a...
Great product!!! Works very well and is extremely quiet compared to my previous disposal!!! I am happy with my purchase.
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0
0
Easy Install
Features :
5
Energy efficiency :
5
Quality :
5
Value :
5
I have changed a few garbage disposals, but this has got to be the easiest install I have ever had. After watching the video, I had the old one removed and new one installed in less than 45 minutes. This Moen is nice and quiet. I am going to put it through its paces soon! So far has met my expectations based on previous reviews and ease of installation--Thanks
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5
0
VERY quiet compared to my old one love the just...
VERY quiet compared to my old one love the just plug in feature
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1
0
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