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Customer Reviews for Milwaukee ONE-KEY TICK Tool and Equipment Tracker (50-Pack)

Internet #301039464

Model #48-21-2050

Store SKU #1002273220

  • Most versatile Bluetooth tracker on the market
  • Weather, water, dust and impact protection
  • Tracking powered by the ONE-KEY app

Customer Reviews

  • 2.5
    out of 163 reviews
  • 39% recommend this product
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Showing 1-30 of 163 reviews
Last seen 1969... wait what
I bought a dozen plus of these when they came out. I was so excited they might change the market, especially if they could partner up with other bluetooth trackers to help accuracy and network size. So far none of them have worked correctly, in the app it claims my table saw was last seen off the coast of Africa.. roughly 47 years before the Milwaukee tick hit shelves. Not sure if I recieved a bad batch or how i could have messed up set up. But I don't know they're even worth updating the batteries as they go bad. I hadn't set high standards for these, i knew they could be a joke, but they've never pinged a correct location or time even once.
by
Response from Milwaukee ToolFeb 18, 2020
Hello, this is Jacob with Milwaukee Tool. Dlhconstruction, thank you for your review. I am sorry to hear about your frustrations with your TICK. We'd value the opportunity to learn more about your frustrations with your Milwaukee Tool, and to provide you with support. Please feel free to contact us directly at socialmedia@milwaukeetool.com. It will be our pleasure to provide support once we have received your correspondence. Thank You
    7 found this review helpful
    This is a great product! Easy to set up and to download into the ap. A great way to track you val...
    This is a great product! Easy to set up and to download into the ap. A great way to track you valuable tools.
    by
    • Verified Purchase
    • Recommended
    love Milwaukee but.....
    The tick is super easy to set up and you can make it work on almost anything. however the app does not perform as it says it will. I have to manually refresh the location of the item I am testing (my Milwaukee lunch cooler) otherwise the locations are not updated at all. also I was not able to get the tick to locate at all using another phone with the log In information. unfortunately the Milwaukee tick is not a good fit for my equipment tracking needs.
    by
    Response from Milwaukee ToolJun 17, 2019
    Hello, this is Brianna with Milwaukee Tool. headless1der, thank you for your review. We would like the opportunity to investigate your feedback further on your ONE-KEY TICK Tool and Equipment Tracker. We would value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com so we can get this matter resolved as soon as possible for you. Thank You.
      3 found this review helpful
      Location Updates
      My TICK locations only update every few days. For example, one of my vehicles was in the driveway 2 days ago. I know for a fact it is about 75 miles away from here and even with refreshing the location, logging out and back in, deleting the app, and reinstalling, and anything else i can think of does not work. It just says, “Last seen December 24th” it is now December 27th...
      by
        • Recommended
        6 found this review helpful
        Tool and equipment LOCATOR
        The Milwaukee One Key Tick might be better described as a locator rather than a tracker. I can understand the intent is to track your stuff but this device doesn't actually show the tracking such as the route of your Milwaukee "TICKED" item, it just shows last location that picked up by an app enabled device. Another misunderstanding is the GPS used to locate. The Milwaukee Tick Tool doesn't use GPS, only Bluetooth. The GPS is used in combination with the Milwaukee One-Key app to show the last location on Google map. The location is determined by the last communication with a Bluetooth One-Key enabled device. Other than those misunderstandings, the Milwaukee Tick tool is a great way to locate your stuff. I installed a Tick Tool on a set of keys for equipment that has shared operators. Also installed a Tick Tool on a multi-meter that is sometimes in the truck or sometimes in the toolbox in the shop. I don't use the Milwaukee Tick Tool necessarily to thwart against theft, rather just to find stuff that gets misplaced. That part Milwaukee Tick Tool does well. The App is OK. User friendly enough to get around. Worked well with my Android phone. Although I'm not crazy about the password algorithm for Milwaukee account setup. Other thoughts on use for Milwaukee Tick Tool: - school or work backpacks - someone that often looses their keys - bicycle at campus parking - the dog that occasionally escapes (just a thought - never tried) - stuff your kids borrow
        by
        • Recommended
        13 found this review helpful
        The good, the bad and the ugly
        It is very important to know how these work before deciding to integrate them in to your asset management workflow. Each tag has Bluetooth, just Bluetooth. The tag communicates with your cell phone, and your cell phone calculates the tags location before uploading that data to the cloud. As well as communicating with your cell phone, it also communicates with any other cell phone that has the Milwaukee smartphone app installed - the idea being the tags location will be detected and uploaded to the cloud even if you are not close by. Your smartphone app will look for other users tags and report their location too (don't worry, users can only see their own tags location). An ideal workflow would be using these on a larger job site where many of your staff have the app installed, giving a 360 coverage of the whole area. If your device goes missing, then unless you or someone else with the application installed is not within 100 feet of it you will not find out where it is. You can always find its last reported location, however old that is. In my opinion these tags are purely for tracking and offer little protection against theft. The tags are easy to remove, and even if you epoxy them in place, the top cover twists off to replace the battery. Removing the top cover by simply twisting it and then popping out the battery will render the tracker inoperable. If you misplace tools then this is the tracker for you, it is not going to allow you to track their location once they have been removed from within 100ft of your smartphone or any other smartphone running the app. As they are so easy to disable (remove the battery) I affixed mine in not so obvious locations - under the seat of my zero turn mower; in the engine bay of the skid steer, under the hood of the RAM and Tundra pickups.
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        • Recommended
        12 found this review helpful
        Really works!
        I have to say the only downside to this product I've found is the name (ew ticks), aside from that, it actually works better than I expected it to. I put trackers in a few of my different Milwaukee tool cases, and the OneKey app tracks the locations of the tools that you coincide each tick device with complete with a GPS map to pinpoint the location which you can also swap to a satellite view. Pretty impressive tech! The devices themselves seem pretty dang sturdy, which is definitely a plus.
        by
        • Recommended
        10 found this review helpful
        Just don't
        I like Milwaukee tools for their good quality, unfortunately this item is not one of them. The Tick itself looks sturdy and may be decent quality, BUT the One-Key app that goes with it is a catastrophe! I installed the app on my Moto G4 with Android 6, so far so good. Then I had to create an account but the app told me all my email addresses were already registered!? On my laptop I was finally able to create an account and then log in on my phone. Activating the Tick in the app is a bit complicated as you have to select "other brand" instead of Milwaukee. The location shown on google maps is more than 2 blocks off from the real location, what good is that? You'll never find it that way. I have the Tick on the desk in my office, where I walk in and out a hundred times a day, but the app says "device last seen" and shows when I activated it, so it doesn't even update the location at all. Last but not least: My phone battery lasts usually about two days, but after I installed the One-Key app the battery was sucked dry after just 5 hours. App uninstalled!
        by
        • Recommended
        15 found this review helpful
        Not Too Useful
        After receiving the Tick, I downloaded the app, but couldn't get the app to work. I finally restarted my smartphone and the app began to work. I input my inventory, which amounted to the Tick device, and it showed that my "tool" was on my street. So far, so good. However, I began to notice that the app would only update once a day. I sent the Tick (tool) across town to see if I would be alerted, or if the app would track the device. No alert, no tracking. It is still somewhere on my street, apparently. In addition, the "Nearby Devices" feature on the app has never detected the Tick. It seems to be searching, but never finding. I am using an iPhone 6s with the latest update, iOS 10.2.1. I'd like for this thing to work, but it is only semi-accurate once a day, and doesn't pinpoint where the device is located.
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        7 found this review helpful
        Tracks nothing unless your near it
        What people need to understand is this uses Bluetooth and Bluetooth only. It works great if your phone is near it or if it picks up another One-key tag from another person that has the app installed. I had a toolbox fall off my truck and didn’t realize until later. I kept checking my tag and it should it at my house a week earlier that was it. If you really want GPS get an Apple air tag!!!
        by
          Do not rely on these
          I had these "trackers" on multiple pieces of a equipment. Inside a pelican case with camera gear, and on a cargo trailer(exterior mounted). The camera bag was stolen and it only pinged once in a 9 month period before the battery died. It was detected on a busy interstate, then poof. $5000 worth of photo gear gone. As for the trailer, I sold it but forgot to remove the tick. Similar performance to the other unit. One ping in a 7 month period, and it wasn't useful data.
          by
            Waste of money
            So as I found out the hard way, I have to be 100' from this for it to work. Or I have to hope whoever steals my stuff i have to hope they're no more than 100' away from me or I have to hope they have the app installed on their phonem waste of money
            by
            Response from Milwaukee ToolJun 13, 2023
            Thank you for taking the time to review your Milwaukee ONE-KEY TICK Tool and Equipment Tracker and we are sorry to hear about your experience with tracking. We have a dedicated team ready to assist you with your ONE-KEY questions. You can reach them at onekeyfeedback@milwaukeetool.com. They will be able to assist the best.
              by
              • Verified Purchase
              Don't waste your money
              Not worth it, rarley updates location and your phone needs to be near it for it to update.
              by
              Response from Milwaukee ToolJan 7, 2022
              Thank you for your review. We appreciate your honest feedback and we will pass this information along to our team. Please feel free to contact us at socialmedia@milwaukeetool.com if you would like further investigation into this matter. Thank you. -Cayla
              • Verified Purchase
              1 found this review helpful
              This item is a good tool for job site use....
              This item is a good tool for job site use. If you need a more of a distance geo tracker or gps for tools, this will not suit your needs.
              by
                One key ticks are useful…as long as the tools you’re...
                One key ticks are useful…as long as the tools you’re trying to manage never get more than about ten feet away from your phone. Otherwise duct taping a brick to your tools is a better theft deterrent. If you use Apple devices, for the same money as a Tick you can get a tracking fob that will work anywhere.
                by
                Response from Milwaukee ToolOct 15, 2021
                Hi, thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Could you contact me at socialmedia@milwaukeetool.com Thank You – Cayla
                  Sorry wish I could review it I somehow lost it...
                  Sorry wish I could review it I somehow lost it before I could even try it out but it's milwaukee it had to of been a great tool
                  by
                    dont recomend this
                    Keep saying wrong ser #
                    by
                      It works well. Very accurate. A good value...
                      It works well. Very accurate. A good value for security.
                      by
                        It only has a 100 yard yard radius so I...
                        It only has a 100 yard yard radius so I can’t track anyone that steals my tools unless I’mm a 100 yards within them
                        by
                        Response from Milwaukee ToolSep 23, 2021
                        Thank you for your review. Please contact us at socialmedia@milwaukeetool.com so we may discuss your concerns with this product further. Thank you. - Cayla
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          Only work for 100 ft range to bad...
                          Only work for 100 ft range to bad
                          by
                          Response from Milwaukee ToolApr 5, 2021
                          Hello, this is Natalie with Milwaukee Tool. MERVICK, thank you for your review. We invite you to reach out to us at socialmedia@milwaukeetool.com so we may discuss your concerns with this product further. Thank You
                          • Verified Purchase
                          they do track worth a crap
                          they do track worth a crap
                          by
                          Response from Milwaukee ToolMar 8, 2021
                          Thank you for your review. We invite you to reach out to us at socialmedia@milwaukeetool.com so we may discuss your concerns with this product further. Thank You - Natalie
                          • Verified Purchase
                          Need to have a better system. To easy to see,...
                          Need to have a better system. To easy to see, to hard to place in cognito, no adhesive backing, no battery life, no audible speaker, too expensive, and you can easily disassemble to deactivate it upon noticing it or recognizing it. Also sh uld be able to pair it with more then one tool. I wouldike to pair my tick that's located on my packout box with the six tools it contains. Right idea, wrong execution. The stickers are a better choice, but they are too expensive. I think the tools should have their own barcode scanning tag from the factory like dewalt does, making it easy to scan the tool or battery with the one key app, checking it in, and creating a tool location history.
                          by
                          • Verified Purchase
                          Great idea -terrible execution
                          Bought 4 pack to test. One was on a tool on site, one was left in a drawer in a building materials store in Manhattan, 2 were on vehicles. The test at the store was done to see if crowd sourcing would reveal it's location. For 2 weeks this thing sat at the store, and not one One-key app 'ping' came back for it. I tried walking past the store with my app on several times a day, and it told me my tool was a few hundred feet from where it actually is. If you can't crowd source data in a Manhattan Building Supply store, what are the chances it will 'ping' in Idaho? Zero. In a multistory building the the tool test is useless. Bluetooth is only 2D and within a few hundred feet accurate when paired with the phones gps app. So a big fail on a urban site. Last 2 ticks were on vehicles. When the truck is in the driveway it sometimes accurately said so. And sometimes not. This MIGHT work if you lost your tool in a very small garden, but really good luck in any other environment. If any part of it worked it would be useful. Such a waste of money I wish I could give it negative stars.
                          by
                          Response from Milwaukee ToolFeb 8, 2021
                          Hello, this is Natalie with Milwaukee Tool. BadUrbanBeaver, thank you for taking the time to review your ONE-KEY TICK Tool and Equipment Tracker. We’re sorry to hear that your experience with this product did not meet your expectations. We would like the opportunity to look into this and provide you with support, so please feel free to contact us directly at socialmedia@milwaukeetool.com if you would like further investigation into this matter. Look forward to gaining resolution on this for you. Thank You
                            by
                            • Verified Purchase
                            Garbage
                            Been a loyal Milwaukee fan for years. These were a huge disappointment. Its like the little key finder trackers. They work only within 50' or so. They make it sound like you can track these if people steal them not if I misplace it. Huge let down.
                            by
                            Response from Milwaukee ToolJan 12, 2021
                            Hello, this is Elise with Milwaukee Tool. Farmer90, thank you for your review. We value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com – Thank You
                              One Key Tick
                              Excellent low cost tool management software amazing bit of tech that delivers way more then you might expect
                              by
                                • Recommended
                                Very limited applications unless integrated on very large items with...
                                Very limited applications unless integrated on very large items with a large company committed to using its networking potential. Get it to report my tools locations without the all present once an hour and they deserve 5 stat
                                by
                                Response from Milwaukee ToolJan 4, 2021
                                Hello, this is Elise with Milwaukee Tool. ALEXANDER, thank you for your review. We value hearing your input on why this product didn’t meet your expectations and how we can improve in the future. Please feel free to contact us directly at socialmedia@milwaukeetool.com if you would like further investigation into this matter. Thank You
                                • Verified Purchase
                                Rating provided by a verified purchaser...
                                Rating provided by a verified purchaser
                                by
                                • Verified Purchase
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