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Customer Reviews for Olympic 320 oz. Premium Deck Cleaner

Internet #305364047

Model #52125A-S2

Store SKU #1003422950

  • Suitable choice for providing a durable wood finish
  • Designed to work with all wood types and most composites
  • Ideal for removing dirt and mildew stains

Customer Reviews

  • 4.4
    out of 452 reviews
  • 68% recommend this product
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Showing 1-30 of 452 reviews
Ruined my new deck. Taking legal action for repair
I don’t write reviews, but in this case I felt I had to. Brand new 800 square-foot pressure-treated pine deck seasoned for winter used this horrible product by Olympic, which seemed like a quick easy idea to prep it for stain. White film appeared after several attempts to rinse it off and the cellulose of the wood became soft and fuzz up, We are at a loss as to what to do now. It was obviously too strong, causing it to slough up and make it unrepairable.
by
    • Recommended
    1 found this review helpful
    Amazing deck looks like new!! Customer for life
    Fantastic…deck looks like new…easy application…results seen Immediately…quick cleanup. Used for past three years….great value with great results…customer for life.
    by
      • Recommended
      Second Bad Review Ever
      I normally leave positive reviews but this cleaner was SO BAD! Rebuilt my deck late last summer and was prepping for new stain. Sprayed, let sit for five minutes and tried to spray it off with the hose. Not happening. A thick white film was there that would not come off. Had to get the pressure washer out in order to remove it. Still, after it dried, a fair amount remained. Kinda hesitant to apply the stain now. Maybe I missed the part to not apply to unstained wood but I don’t think so. Don’t.
      by
      Response from Olympic TeamJun 6, 2023
      Hello, we’re sorry to hear that you’ve had a negative experience. We would very much like to speak with you about your project so that we can understand more about the problem you're experiencing. Please contact one of our technical specialists at techservicerequests@ppg.com or 1-800-441-9695 between 8am-5pm ET. OlympicPaint
        2 found this review helpful
        Ruined my deck
        We use this product followed the instructions and it left my deck in worse condition then when we started. Blotchy. Spent a lot of money on the stain and it’s horrible.
        by
        Response from Olympic TeamMay 30, 2023
        Hi, we're really sorry this happened, and can't imagine how frustrating this situation must be. Please contact us at techservicerequests@ppg.com or 1-800-441-9695 between 8am-5pm ET so we can gather more details about this issue and find you the best solution. OlympicPaint
          1 found this review helpful
          Worked great!
          Worked great, applied on dry deck, waited 15 minutes, hosed off.
          by
          • Verified Purchase
          • Recommended
          Worked great
          Our black and mossy deck was in such bad shape I didn't think it could be saved. Thought I'd try this before we called in a professional and I am shocked at how well it worked.
          by
            • Recommended
            I rarely do reviews, but I love this product. ...
            I rarely do reviews, but I love this product. I started using Olympic Deck Cleaner over 10 years ago when I put a new concrete deck around my pool. The contractor told me not to use a power washer as it would ruin the finish. I have used it on my painted deck too, and it is amazing. I have a tree that went into distress with this year's drought and dropped a massive amount of sap on the deck. You just use a pump sprayer to spray it on and then 15 minutes later just rinse it off. No scrubbing or hard work at all. I attached a picture showing how amazing it is. The left side is still wet with the deck cleaner before rinsing, the right side is how dirty it was.
            by
            • Verified Purchase
            Worked well on my older Trex composite deck
            I have an older Trex composite deck which is prone to mold and mildew. I have used other cleaning products in the past with ok results, but they were a pain to use. This product was EASY and worked as good or better as anything else I have used. No dilution or mixing, simply spray on, scrub lightly with a brush and rinse off. I highly recommend it. It does lighten the deck a little, but I think it was due to the dirt and mildew on it. I included some photos with areas cleaned vs uncleaned.
            by
              • Recommended
              1 found this review helpful
              Best deck cleaner I have used
              This thing is amazing. Have used it for years. Spray, light brush scrub, power wash. A picture is worth 1,00 words. Here I give you a couple. You be the judge.
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Olympic Premium Deck Cleaner Isdurs
              Just bought 2.5 gallons of this product to use on a 2year old deck…after using SealOnce sealer on it a year ago. First used it on the top rail & got the results in the photo…fuzzy finish as if it had been pressure washed on high setting. This wood has never been pressure cleaned. What’s happened & can it be fixed????
              by
              Response from Olympic Client CareMay 2, 2022
              Hey there, we're terribly sorry to hear about your experience! Our team wants to help. We’d like to talk about your issue and continue the discussion with you. Please reach out to our technical services team for solutions at 1-800-426-6306 between 8am-5pm EST Monday-Friday. They have the knowledge and resources to deal with your product issue.
                This stuff is amazing
                Whitened up my fence in no time with one application. The 2-gal is a great value!
                by
                • Verified Purchase
                1 found this review helpful
                Olympic Deck Cleaner is the Best!
                About every 4 years I have used Olympic Deck Cleaner prior to using Olympic Honey Gold Stain. The deck cleaner delivers a look like the deck was just built - and its now its over 20 years old. I spray it on and brush off the black film and mold and it looks brand new. I included a photo below - highly recommend!
                by
                  • Recommended
                  Horrible!
                  Called company to ask why people complained about this cleaner. Was told it works as long as you don’t let it dry. I soaked this and this is the result! How can they continue to sell a “cleaner” that ruins wood?!
                  by
                  Response from Olympic Client CareOct 15, 2021
                  Hi there, we’re sorry to hear that you’ve had a negative experience. We would very much like to speak with you again about your project so that we can further assist you. Please contact one of our technical specialists at 1-800-426-6306 between 8am-5pm ET.
                    This product ruined my deck!
                    I used this to clean my composite deck and it ruined it I wish I would have read the reviews before I used this product!
                    by
                    Response from OlympicPaintsStainsJul 30, 2019
                    Hi there, we're sorry to hear about your experience with our deck cleaner. We are here to further discuss, so please call us at 1-800-426-6306 between 8am-5pm ET.
                      Impressive product!
                      I bought this product to clean our deck and our patio stones. Patio had never been cleaned (13 years). Easy and fast process. Pic shows the before and after with the upper right corner still dirty. I couldn’t be more pleased.
                      by
                        • Recommended
                        Very dissapointing
                        Applied on one year old deck, did nothing but leave a white film on deck and fuzzies from me trying to scrub. Worked really good on two plastic chairs that were covered in mildew though. But on pressure treated deck did nothing. Now I have to sand half a deck. Thank Gid I only did half.
                        by
                        Response from OlympicPaintsStainsMay 22, 2019
                        Hi there, we're sorry to hear the deck cleaner didn't perform as expected. We are here to further discuss, so please call us at 1-800-426-6306 between 8am-5pm ET.
                          Bad Packaging
                          Before we could get the product from the store to our home the "sealed" container leaked in the back floorboard of our newly leased car. Fortunately, the rubber mat contained the majority of the product, however, a good amount went over the mat and bleached the black carpet in our new car. Good product but horrible packaging.
                          by
                          Response from PPGNov 8, 2018
                          Hi Alefflerhomes. We are sorry you experienced this. Give us a call at 1-800-426-6306.
                            Best deck cleaner
                            We have a Composite deck that’s eight years old. Over the years we have pressure washed it, but it never looked clean. It was pretty dirty and grimy with lots of staining and mildew. I decided to try this product and it worked amazing. It was hard work because the deck was so dirty. It looks like a new deck now.
                            by
                              • Recommended
                              DO NOT USE ON TREX - RUINED DECK
                              Just washed my Trex deck with this. Totally ruined!!! Did a test spot which seemed ok so did the entire deck. It removed most of the top finish and not only is it very white now but the color looks a splotchy. The deck was in great condition other than the back spots I was trying to wash out. Totally disappointed and devastated. The black spots did come out. Unfortunately my deck was ruined in the process. Now I have to replace a perfectly good deck unless I want to look at this mess everyday. Stay away from this product unless you are prepared to replace your deck anyway.
                              by
                              Response from Customer ServiceJul 23, 2018
                              Hi there, we're really sorry to see that your deck is splotchy. We don't advise using deck cleaner on Trex or composite decking. Please call us at 1-800-426-6306 between 8am-5pm EST so we can help you out.
                                Premium Deck Cleaner
                                What an awful outcome. We bought this to clean our six month old deck prior to applying sealer/stain. Now, we have about 275 sq feet of white furry wood. We put far too much sweat and money into building this deck to have it look so awful. The bottle specifically says "no scrubbing necessary" but we even tried that in order to get the fuzz off. VERY DISAPPOINTED! Who is going to pay to fix this mess?
                                by
                                  Olympic Premium Deck Cleaner
                                  I just wrote this review on consumeraffairs.com So this will be my 2nd review I have ever written. But once again as I clean my deck in 2016, I am amazed at how wonderful this product is. OK folks. This is the first and only review I have ever written. You may have heard that statement before and I’m not quite sure how to prove this statement, but it is true. We installed Timbertech composite decking in 2009. We have a 3 tiered connecting deck that wraps around the corner of our house. The cost of JUST the materials was over $10,000. We decided to go with composite decking because Timbertech advertised “MAINTENANCE FREE” (they now advertise LOW MAINTENANCE -- load of garbage!) We didn’t want the hassle of re-staining, etc. every year. Well, about 2 years after the summer installation we noticed black mold spots starting to develop. That summer it was a small amount and seemed to be just on the surface. We lightly pressure washed it and it was gone. But by the next summer the mold was back and with a vengeance! My husband and I were mortified. So we pressure washed it again but by late summer it was all back again. Next summer, same thing but worse again. My husband and I were considering ripping down the deck because it looked so awful. We stopped entertaining at our house because it looked like our deck had a contagious disease. Every year I would go to Lowes, Home Depot, etc. asking for some type of cleaner. Tried lots. Krud Kutter, to homemade stuff. Nothing worked. At one of my visits to Lowes looking for paint, I by chance asked one of the employees if they have come out with anything that cleans composite decking. He said yes he did have a product for me. It is called Olympic Deck Cleaner. Told me to just spray it on, wait 5 minutes and hose it off. Said if it is really bad you may need to pressure wash it off instead of hosing it off. I rudely laughed in his face. He told me that it doesn’t say to use it on composite decking but to try it. He just saw how it worked at a conference. So I bought 1 bottle of it at the cost of around $13 bucks. Got home, filled the garden sprayer and applied. Didn’t need to dilute it down. Just spray it on. I just did a small patch in the corner of the deck to make sure it didn’t do anything worse than what I was already dealing with. I was pressure washing the deck furniture at the same time so I went to the garage to pull out some of the patio chairs. Returned to check on the spot I was cleaning and OMG it worked. It had dissolved the dirt and mold. I couldn’t believe it. I did the rest of one level of deck and couldn’t believe what I was looking at. My husband was shocked. I had taken some before pics because I fought and fought with Timbertech to replace the deck. They pretty much laughed at me. After cleaning, I took some pics and took both the before and after pics up to show the guy at Lowes. He didn’t seem surprised but was thrilled for me because I just saved $10,000 by not replacing the deck. About a week, I returned to lower to purchase more paint. When I went up to the paint counter I was shocked to see that they had my before and after pictures in a frame sitting on the counter. I was so excited. I could have stood there all day proudly promoting the product and what it did for my deck. So like I said, this is my first review and I am not sure how to prove that this product really worked, but for $13 bucks its worth a try vs. replacing the whole deck. Sorry for the giant long review.
                                  by
                                  Response from Online Customer ServiceJun 23, 2016
                                  Hi Dana, First off thank you for taking the time to leave a review. We're happy to hear you enjoyed using Olympic Deck Cleaner and had wonderful results. You should be proud that Lowe's has taken the time to display your hard work! We appreciate the kind words and hope to continue being your brand of choice for any of your deck maintenance projects!
                                    • Recommended
                                    This stuff rocks!
                                    This is a cedar privacy fence around our yard. We live in Arizona and this fence has been "beat up" by our rather harsh sun for years. It did have linseed oil on it years ago, which had dried up and soaked into the wood. Anyway, the darned thing was ugly. I thought your product would help, but, not fix the years of ugly and discoloration. Well, the proof is in the pictures! To the right is after a 10 or so minute soak, hosed with a garden hose sprayer on 'jet' and dried. Wow! Will get the linseed oil on it next to bring the beautiful back. Thank you for a product that works, and works great!
                                    by
                                    Response from Online Customer ServiceApr 5, 2016
                                    Thanks for sharing your experience and showing us a picture of your fence Valerie! We're glad to hear you enjoyed using Olympic! We appreciate you choosing Olympic for your fence!
                                      • Recommended
                                      Olympic Premium Deck Cleaner
                                      This product did a fair job of removing the mold and stains from our deck, but the aftermath of using the cleaner has been a nightmare. We can't keep the squirrels in our yard from eating the wood everywhere we used the product. If we don't find a solution soon, we are going to have to replace the deck! We have tried several things to fix the problem, but so far the squirrels are winning the battle. Is there anything we can do to eliminate the problem?
                                      by
                                      Response from Online Customer ServiceSep 23, 2015
                                      Hello, We would like to learn more about your situation so that we can help you. Please call us at 1-800-426-6306 between 9am-5pm EST or email us at techservice@ppg.com.
                                        Olympic Premium Deck Cleaner
                                        We bought and used this product on our 1 year old deck and 60 day old outside staircase. The product was way too harsh - the deck and stairs now have a fuzzy appearance. We have to sand the deck and stairs before we apply stain and sealer. This caused so much more added work. We followed the directions on the product. We are so disappointed in the product.
                                        by
                                        Response from Online Customer ServiceSep 21, 2015
                                        Hi Debbie, We hear you. Our team wants to help. When you’re unhappy, we’re unhappy, and we’d like to talk about your issue continue the discussion with you. Please reach out to our technical services team directly for solutions specific to your issue at 1-800-426-6306 between 9am-5pm EST Monday-Friday.  Sincerely, The Olympic Team
                                          weird Residue
                                          Did exactly as the container said and now I have this weird white residue all over it. Went from a pretty redwood to this old looking wood. Winter is about here and need to get the deck sealed. DO NOT USE THIS STUFF!!!!
                                          by
                                          Response from Customer ServiceSep 16, 2014
                                          Hi Zack, The deck turned white because the product had been left on the surface too long. It will start to strip the color out of the wood if left on too long – leaving the surface white. The label recommends 5-10 minutes, since different types of wood or the condition of the wood can affect how this product cleans. We would recommend that you sand the deck to remove the white fuzzy layer, then rinse it off and allow to dry for a day or two before applying any type of coating. You should not stain over this white layer. Please reach out to our technical services team directly for solutions specific to your issue at 1-800-426-6306 between 9am-5pm EST. We really appreciate you choosing Olympic Paints and Stains and we look forward to the opportunity to earn back your trust.
                                            Olympic Premium Deck Cleaner
                                            [This review was collected as part of a promotion.] I have been buiding,cleaning and sealing decks for 33 year and have tried many products that have come and went through the years but this is the best product i have tried.
                                            by
                                              • Recommended
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                                              • Verified Purchase
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                                              Showing 1-30 of 452 reviews

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                                              Biodegradable, Non-Toxic

                                              Non Abrasive

                                              Non-Corrosive