Customer Reviews for Ring Video Doorbell Corner Kit

Hi WILLIAM.

Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup and installation process so that you can begin using your Ring Video Doorbell right away. The Ring Video Doorbell Corner Kit was designed to angle your Ring Video Doorbell towards your walkway, so you can improve your motion detection and get a better view of visitors coming to your door. We are here today to provide you with more information on the installation concern that you mentioned in your review.

It sounds like the device is not performing as expected. It is important to evaluate the area where you are mounting the doorbell prior to installing it. We recommend finding a surface that is smooth and flat. We have included a link here to an article on our website with more information on how to install the Ring Video Doorbell Corner Kit: https://ring.com/support/articles/uqi64/Installing-the-Wedge-Kit-and-Corner-Mount-for-the-Ring-Video-Doorbell-2. Please watch the video titled "How to Install a Corner Mount" for detailed instructions.

For more information on properly positioning the device, please visit this link: https://ring.com/support/articles/90tcr/Using-a-Wedge-Kit-to-Properly-Position-your-Ring-Video-Doorbell.

Ring Community was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

Thank you,
Melissa from Ring.

Hi MW!

Thank you for your feedback on the Ring Video Doorbell Corner Kit. We take your experience seriously, as this impacts the future roadmap for our products and services. We would love to work with you directly, to ensure we are addressing each concern directly, and providing your feedback to the appropriate team for review.

You are also welcome to reach out to our community of Ring users, just like you! This platform was created to allow you to share your experiences with Ring, as well as hear from others: https://community.ring.com/.

Kindly,
Caitlin with Ring

Hello Mark,

We are always looking for ways to better our neighbor experience, and your feedback is an invaluable part of this process. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. We are saddened to read that the Ring Video Doorbell Corner Kit did not fit your Ring Pro Doorbell. These two doorbell products are dramatically different, in size, though there is a Corner Kit model available for purchase for your Ring Pro. We hope you were able to locate this device and that your doorbell is capturing all relevant motions at your front door!

Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences. You can find other useful installation information at https://community.ring.com/ for your Ring Pro.

Thank you,
Alexis with Ring

Hello Bill!

Having the correct installation accessories for your Ring Doorbell is paramount to your overall home security. The Ring Video Doorbell Corner Kit was designed to work with the Ring Video Doorbell. If you find that this is not fitting correctly, we kindly invite you to follow these step-by-step instructions to ensure this installation is being done properly: https://www.youtube.com/watch?v=kZyrOrbuvNI.

We would love to work with you directly, to ensure you are being provided with the full peace of mind your Ring Doorbell is intended to provide. Please reach out to us today, to get connected as soon as possible.

All the Best,
Caitlin with Ring

Hello HomeDepotCustomer,

Thank you for taking a moment to leave your rating. It's great knowing that you are enjoying your Corner Kit. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Doorbell Corner Kit.

Thank you,
Alexis with Ring