Customer Reviews for Royal Gourmet Deluxe 30 in. Charcoal Grill, BBQ Smoker Picnic Camping Patio Backyard Cooking, Black
- Features 2 rolling wheels for easy mobility
- Designed with built-in temperature gauge monitor for convenience
- Measures 50.4 in. H x 58.7 in. W x 27.6 in. D
Customer Reviews
Jun 17, 2021
Great design and looks nice
Directions for assembly are pretty clear once we figured out each leg has to face a certain way. After we got it set up the top made a popping sound when it was opened and closed. Customer service was friendly and in a couple of days shipped out a new part. It works fine now. It looks great and the black finish keeps it from reflecting in the summer sunlight. I like how the charcoal compartment can be raised or lowered depending on how hot the coals are, and that the side tables fold down when not in use.
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Jun 10, 2021
One of the side tables would not stay up. I...
One of the side tables would not stay up. I called the number that was given with the directions for assistance, left a message, but they never returned my call
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Jun 10, 2021
Instructions were easy to follow. Have used twice so far gearing up for summer grilling! The gri...
Instructions were easy to follow.
Have used twice so far gearing up for summer grilling!
The grill itself works as expected, I love the paper towel holder and utensil holder.
by
Jun 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jun 9, 2021
This product make me happy...
This product make me happy
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Jun 9, 2021
I am very happy with this grill...
I am very happy with this grill
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Jun 9, 2021
Freaking Amazing once you got past the assembly part....
Freaking Amazing once you got past the assembly part.
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Jun 9, 2021
The tray that holds the charcoal briquettes is inadequate. The...
The tray that holds the charcoal briquettes is inadequate. The design is all wrong. It does not let the burned ashes drop to the plate below. Also, there is no handle to help you move the grill on it wheels. Again, this is a flaw in the design. Instead of a second side table there should be a handle to help move the grill.
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Jun 1, 2021
I really like my new grill. I used it...
I really like my new grill. I used it over the weekend. It did a great job. Lots of room for racks of ribs and lots of chicken. I am very pleased.
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May 19, 2021
After Assembling and Using twice
I thought this grill was great for the price and convenience of quick dinners and doesn't take up a lot of space. My second time barbecuing my Grill burst into flames not the cooking type of flames ON FIRE the material of this grill isn't fire proof... Having a grill catch on fire is unheard of to me. Completely ruin my steak dinner
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Response from Royal Gourmet CorpMay 20, 2021
Dear valued customer,
We sincerely apologize for any inconvenience this caused! Please be assured that we will assist in resolving this issue. Would you please send us some photos of the damage/markings along with order information to our customer service at service@royalgourmetusa.com? So we can offer a solution to your satisfaction. We hope to resolve this for you as soon as possible and again, apologize for the inconvenience.
Thank you for your time and patience.
We sincerely apologize for any inconvenience this caused! Please be assured that we will assist in resolving this issue. Would you please send us some photos of the damage/markings along with order information to our customer service at service@royalgourmetusa.com? So we can offer a solution to your satisfaction. We hope to resolve this for you as soon as possible and again, apologize for the inconvenience.
Thank you for your time and patience.
May 19, 2021
Instructions were clear easy to put together...
Instructions were clear easy to put together
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Response from Royal Gourmet CorpMay 26, 2021
Dear valued customer,
We are glad to see that you feel satisfied with our product.If you have any other questions or suggestions, please feel free to contact customer service at service@royalgourmetusa.com. Thanks for shopping with Royal Gourmet.
We are glad to see that you feel satisfied with our product.If you have any other questions or suggestions, please feel free to contact customer service at service@royalgourmetusa.com. Thanks for shopping with Royal Gourmet.
May 17, 2021
by
May 4, 2021
This grill is amazing! It gets up to the temperature...
This grill is amazing! It gets up to the temperature I need to cook my favorite foods. It’s easy to clean and easy to store.
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Response from Royal Gourmet CorpMay 11, 2021
Dear valued customer,
We are glad to see that you feel satisfied with our product.If you have any other questions or suggestions, please feel free to contact customer service at service@royalgourmetusa.com. Thanks for shopping with Royal Gourmet.
We are glad to see that you feel satisfied with our product.If you have any other questions or suggestions, please feel free to contact customer service at service@royalgourmetusa.com. Thanks for shopping with Royal Gourmet.
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Price:
$169.00
$209.99
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