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Questions and Answers for Royal Gourmet Deluxe 30 in. Charcoal Grill, BBQ Smoker Picnic Camping Patio Backyard Cooking, Black

Internet #316056651

Model #CD2030AN

Store SKU #1006127114

Deluxe 30 in. Charcoal Grill, BBQ Smoker Picnic Camping Patio Backyard Cooking, Black
(75)Questions & Answers (13)
  • Features 2 rolling wheels for easy mobility
  • Designed with built-in temperature gauge monitor for convenience
  • Measures 50.4 in. H x 58.7 in. W x 27.6 in. D
View Full Product Details

Questions & Answers

13Questions
caret
Q:I purchased this grill & really like it. My problem is that the metal charcoal tray has twisted & warped pretty badly. Even when the tray is lowered the twist causes the food to cook unevenly since the charcoal is different levels? How can this be fixed?
by|Mar 16, 2024
1 Answer
Answer This Question

A:  Dear valued customer, We sincerely apologize for any inconvenience this caused! Please be assured that we will assist in resolving this issue. Would you please contact our customer service at service@royalgourmetusa.com along with order information? So we can directly communicate with you and offer a solution to your satisfaction. We hope to resolve this for you as soon as possible and again, apologize for the inconvenience. Thank you for your time and patience.

by|Mar 18, 2024
    caret
    Q:Is it free assembly?
    by|Aug 5, 2023
    1 Answer
    Answer This Question

    A:  Dear valued customer, There will have a instrcution to guide you how to assembly the grill.

    by|May 9, 2024
      1 found this answer helpful
      caret
      Q:Where find cover for this grill DC2030AN
      by|May 23, 2023
      1 Answer
      Answer This Question

      A:  Dear valued customer, You can check with model number CR5903 to purchase.

      by|May 24, 2023
        caret
        Q:is this grill coming assembled?
        by|Mar 10, 2023
        3 Answers
        Answer This Question

        A:  Dear valued customer, Sorry the grill isn't coming assembled. It requires assembly.

        by|Mar 13, 2023

          A:  You have to assembled.. 40 min.

          by|Mar 15, 2023

            A:  No, you have to assemble it yourself.

            by|Mar 16, 2023
              caret
              Q:what is length when both side tables are folded down?
              by|Jul 18, 2022
              1 Answer
              Answer This Question

              A:  Dear Valued Customer, the length is 28.35''.

              by|Jul 19, 2022
                caret
                Q:Can I get this already assembled?
                by|Jun 8, 2022
                1 Answer
                Answer This Question

                A:  Dear valued customer, please contact store if you need it be assembled.

                by|Jun 9, 2022
                  caret
                  Q:I can't seem to hook up the charcoal adjustment tray to the crank.
                  by|Mar 27, 2022
                  1 Answer
                  Answer This Question

                  A:  Dear valued customer, We sincerely apologize for any inconvenience this caused! Please be assured that we will assist in resolving this issue. Would you please send us some photos of the damage/markings along with order information to our customer service at service@royalgourmetusa.com? So we can offer a solution to your satisfaction. We hope to resolve this for you as soon as possible and again, apologize for the inconvenience. Thank you for your time and patience.

                  by|Oct 28, 2023
                    caret
                    Q:Does the grill come with a cover? Do the side tables fold down? Thanks
                    by|Oct 25, 2021
                    1 Answer
                    Answer This Question

                    A:  This link does not come with a cover. The side tables can fold down.

                    by|Oct 26, 2021
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                      Grill/Smoker Features

                      Storage Rack

                      Adjustable Air Vents, Adjustable Height Charcoal Tray, Heat Thermometer, Removable Ash Catcher, Warming Rack

                      Tool Holder

                      Adjustable Air Vents, Adjustable Height Charcoal Tray, Heat Thermometer, Removable Ash Catcher, Warming Rack

                      Fits No. of Burgers

                      0

                      20

                      24

                      20

                      Assembled Width (in.)

                      58.7 in

                      51.3 in

                      65.9 in

                      51.3 in

                      Assembly Required

                      Yes

                      Yes

                      Yes

                      Yes