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Customer Reviews for SIMPSON Aluminum 4200 PSI 4.0 GPM Gas Cold Water Pressure Washer with HONDA GX390 Engine (49-State)

Internet #300912624

Model #ALH4240

Store SKU #1002251551

  • HONDA® GX390 engine with a low oil shutdown feature
  • Reliable CAT PUMPS® triplex plunger pump
  • Steel-braided Monster Hose 3/8 in. x 50 ft.

Customer Reviews

  • 4.2
    out of 484 reviews
  • 83% recommend this product
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Showing 1-30 of 484 reviews
by
  • Verified Purchase
Hose broke imediatley store would not warranty hose challenged credit...
Hose broke imediatley store would not warranty hose challenged credit card
by
Response from SIMPSON TeamAug 10, 2022
Hi, HomeDepotCustomer. We are sorry to hear about the hose failure - this certainly is not normal & we would like to learn more about the condition of your unit in hopes of determining what could have happened. Would you reach out to product support directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would appreciate any further feedback & would like to explore solutions with you. Thanks for your time & we hope you will be in touch. simpson
  • Verified Purchase
1 found this review helpful
Great pressure washer with the Honda engine.
This is a great pressure washer. This is my second one of these. My other one was over 25 years old and just now started to give trouble. You need never let it run a long time without water going thru the pressure washer as it will over heat. The Honda engine is easy to start.
by
Response from SIMPSON TeamAug 5, 2022
That's great to hear, Dave! We are glad your old unit gave you so many years of reliable performance & we're sure your new 3400 PSI pressure washer will do so as well. If you ever care to share your results you can tag #simpsonclean on social media & we would love to see it in action. Enjoy your machine - and thanks for taking the time to review. simpson
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
by
  • Verified Purchase
Outstanding power
This washer is a replacement for a 20 year old old machine with a Cat pump and Honda engine. The power of the new one is slightly more and the weight of it is substantially less. This one looks like it will last as well as the old one and as I am getting older the reduced weight is a plus.
by
Response from MarketingJun 27, 2022
We are so glad to hear it, Dansby! It's great to know your 4200 PSI pressure washer has delivered a performance with increased power & mobility! Any time you care to show it off you can tag #simpsonclean on social media with your results and we would love to see it in action. Thanks - we really appreciate you taking the time to review.
  • Verified Purchase
  • Recommended
Hose wouldn't fit on properly and the unit wouldn't even...
Hose wouldn't fit on properly and the unit wouldn't even start. Returned it for a different brand that was much better.
by
Response from SIMPSON TeamJun 23, 2022
Hi Michael - we are sorry to hear about the difficulty you had with the hose/startup, and we would like to learn more about the condition of this particular unit upon unboxing. Would you reach out to our support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to determine what happened and would value any further feedback you could offer. Thanks for sharing your experience and we hope to hear from you. simpson
  • Verified Purchase
The machine performs quite well I am joyful that...
The machine performs quite well I am joyful that the unit is much smaller than I had anticipated, which for me with limited storage space is a plus. I purchased a surface washer with wheels at the same time I acquired the power washer. I was crazy not to have had both in the past.
by
Response from SIMPSON TeamJun 23, 2022
Thanks, Slopeside. We are so glad to hear that the compact design has been convenient for you & your 3600 PSI pressure washer has performed to meet your expectations - especially paired with the surface cleaner. If you ever care to share your results, you can tag #simpsonclean on social media with your before/after photos and we would love to see your projects. Have fun cleaning - and thanks again for the review. simpson
  • Verified Purchase
Pressure washer worked great after I had to replace the...
Pressure washer worked great after I had to replace the female quick connect on the pump. Unfortunately for me it didn’t work straight out the box. Other than that no issues so far.
by
Response from SIMPSON TeamJun 17, 2022
Hi, Javier. We are sorry to hear about the connection issue - but glad to know the matter was easily resolved and you have been able to enjoy the performance of your 3400 PSI pressure washer moving forward. Share your work any time by tagging #simpsonclean on social media and we would love to see your results. Thanks - we appreciate you taking the time to review! simpson
  • Verified Purchase
by
  • Verified Purchase
Out of the box and running within 8 minutes
I searched a longtime to make sure I bought the right one, for me anyway. My last one, not this brand, I bought in 1997 and used the heck out of it. I wanted to make sure I bought one with similar components like the Honda engine and the CAT pump. I had this thing out of the box and running before the delivery truck was out of my neighborhood. Time will tell if it was the right decision but for now, I am very happy with Simpson and HD.
by
Response from SIMPSON TeamJun 8, 2022
We are glad to hear it, Mike92509. It's great to know you found assembly a breeze and were able to start powering though those jobs in no time at all. We are confident all your research will pay off as you enjoy the performance of your 3400 PSI pressure washer. If you ever care to share your results you can tag #simsponclean on social media with your before/after photos and we would love to see it. Thanks - we really appreciate you taking the time to review. simpson
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
by
  • Verified Purchase
machine is back firing will be returning...
machine is back firing will be returning
by
Response from SIMPSON TeamMay 20, 2022
Hi, NIKO. We are sorry to hear about the backfiring. This certainly isn't normal & we hope you are able to exchange it for a properly performing unit. If you would reach out to our support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would like to hear about your experience in more detail in hopes of determining what could have happened with this particular unit. We appreciate any further feedback you could offer & hope you will be in touch soon. simpson
  • Verified Purchase
by
  • Verified Purchase
Jose best Powerwasher
One of best power washer in the market a little pricey but it the best of best strong very powerful the best brand and very reliable
by
Response from SIMPSON TeamMay 10, 2022
Thanks, Jose! We are so glad to hear you've been happy with the quality & reliable performance of your new 4200 PSI pressure washer & it has delivered power to impress. Any time you care to show it off, you can tag #simpsonclean on social media to share your results and we would love to see it. Thanks again - we appreciate you taking the time to review! simpson
    • Recommended
    Very well thought out machine. Well built....
    Very well thought out machine. Well built.
    by
    Response from SIMPSON TeamApr 29, 2022
    Thanks, LOUIS. It's great to hear you have been impressed with the quality and performance of your 3400 PSI pressure washer & it has delivered a five star experience for you. You can tag #simpsonclean on social media if you ever care to share your results & we would love to see it. Thanks again - we really appreciate the review. simpson
    • Verified Purchase
    Missing o rings so when I went to use the...
    Missing o rings so when I went to use the first time could not make any pressure. Lucky I don’t bring it and throw it through the window at the store.
    by
    Response from SIMPSON TeamApr 29, 2022
    Hi, JUSTIN. We are sorry to hear about the shipping oversight & appreciate you bringing it to our attention. We will document your experience to share with our team. Would you at your earliest convenience reach out to our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We want to ensure you get every part you need to get up and running smoothly. Thanks for your time & we hope to be hearing from you soon. simpson
    • Verified Purchase
    It is great works great only thing is it was...
    It is great works great only thing is it was a mother to get started but once I got it running it runs great now.
    by
    Response from SIMPSON TeamApr 7, 2022
    Hi Jeff B. We are so glad to hear your 3400 PSI pressure washer is performing with the power your need for your jobs. If you continue to have difficulty starting, please reach out to our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com and we would be happy to do a little troubleshooting for a smoother experience. Any time you care to share your work you can tag #simpsonclean on social media with your results & we would love to see it. Thanks - we really appreciate you taking the time to review. simpson
    • Verified Purchase
    Great pressure washer, worth every penny...
    Great pressure washer, worth every penny
    by
    Response from SIMPSON TeamApr 7, 2022
    That's great to hear, CRISTOBAL. We are glad to know you have enjoyed the quality/power of your new 3400 PSI pressure washer & it already proven itself a worthwhile investment. You can show off your work any time by tagging #simpsonclean on social media with your before/after photos & we would love to see it. Thanks - we really appreciate you taking the time to review. simpson
    • Verified Purchase
    by
      Huge Improvement over 3000 psi Machine
      Picked this up a few weeks ago. Had some warm weather today and surface cleaned the driveway and removed 2nd story mildew. This thing is a beast. Cuts my cleaning time down by half at least. Must start with wand trigger depressed due to pressure build up. Honda engine started first pull everytime. One critism is the hose. Not a fan. Leaked at connections until pressure was brought up. Impressed with this set up.
      by
      Response from MarketingJan 6, 2022
      Thanks for your feedback, Hank103. We so are glad to hear your 4200 PSI pressure washer is performing with power to impress. If your hose problem is persistent, we'd love a chance to do some troubleshooting and see if we can help get the hose operating the way we expect it to. Please reach out if you'd like to speak with a product expert: 877-362-4271 or email us at productsupport@simpsoncleaning.com. Thanks again for taking the time to review.
        • Recommended
        Strong cleaning power. Engine surges constantly
        Love how compact the design is. Has strong pressure that is consistent. Honda engine does appear to have have some issues though, constantly surges and sometimes when you go to pull start the engine the governor is engaged basically locking the motor. You have to wiggle the linkage to free it up and then it will start, however it still surges.
        by
        Response from SIMPSON TeamDec 27, 2021
        Hi, boutell. We're glad to hear you're pleased with the power of your 3400 PSI pressure washer & would like to learn more about your experience with the engine. If you would reach out to our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com, we'd like to do some troubleshooting to see if we can get you operating more smoothly. Thanks for taking the time to leave your feedback & we hope to be hearing from you soon. simpson
        • Verified Purchase
        by
          Junk
          After 4 uses the CAT pump started leaking water. Even though there's a five-year warranty they declined the repair. There's nothing I could have done to cause the issue. customer service is terrible. stay away from Simpson.
          by
          Response from SIMPSON TeamDec 6, 2021
          Hi, Kenny. We are sorry for your difficulty with the leak. Please get directly in contact with our pressure washing support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com to see if there are solutions to explore further. We appreciate your time & feedback and hope you will reach out to us with any questions or concerns. simpson
            • Recommended
            6 found this review helpful
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from SIMPSON TeamOct 25, 2021
            Thanks for the rating, HomeDepotCustomer. We are concerned to see that you are dissatisfied & would like to learn more about your experience. Would you reach out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would value your feedback & would like to see if we can find a resolution. Thanks again for your time & we hope to hear from you soon. simpson
              1 found this review helpful
              by
                Great machine. Starts and runs flawlessly. Very...
                Great machine. Starts and runs flawlessly. Very good pressure for cleaning. Wand hose could be longer but is sufficient.
                by
                Response from SIMPSON TeamOct 15, 2021
                Thanks, HarryH. We are so glad to hear you are happy with the pressure & performance of your 3600PSI pressure washer. If you are looking for a longer hose, the 50ft. version might be the perfect upgrade for you. (link below) Feel free to tag #simpsonclean on social media any time you'd like to show off your washing projects. Thanks again - we really appreciate your review.

                https://www.homedepot.com/p/SIMPSON-MorFlex-5-16-in-x-50-ft-x-3700-PSI-Cold-Water-Replacement-Extension-Pressure-Washer-Hose-40226/314116640 simpson
                  Light weight. Powerful. love it....
                  Light weight. Powerful. love it.
                  by
                  Response from SIMPSON TeamOct 7, 2021
                  We are so glad to hear you are pleased with the power 3600 PSI pressure washer & its maneuverability is providing a great washing experience. Tag #simpsonclean on social media if you ever would like to share your pressure washing results. Thanks for taking the time to review, HomeDepotCustomer. simpson
                    I bought this unit to wash my 2 cars, 2...
                    I bought this unit to wash my 2 cars, 2 trucks, riding lawnmower and motorcycle. The 3400PSI with optional spray tips meets my needs. The Honda GX series motor, the CAT Pump, Aluminum frame, and optional 4500 PSI 50 ft. monster hose will last many years. This was a good price and a good value. It works great.
                    by
                    Response from SIMPSON TeamOct 7, 2021
                    This is great to hear, TREE GURU. If you want to show off your results by tagging #simpsonclean on social media we would love to see your work. We're so glad you are enjoying the performance & durability of your 3400 PSI pressure washer & it's delivering just the power you needed. We really appreciate you taking the time to review. simpson
                      Showing 1-30 of 484 reviews

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