Love my tub, able to stretch out which is good....
Love my tub, able to stretch out which is good. Easy to clean.
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Aug 15, 2021
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Aug 14, 2021
Very nice tub! Great for soaking....
Very nice tub! Great for soaking.
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Aug 14, 2021
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Aug 1, 2021
It was very thin because it cracked in two places...
It was very thin because it cracked in two places when installing. I should have known better than to buy this because the reviews were not that good.
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Response from Sterling Product ExpertAug 3, 2021
KEITH, my name is Jessica with Sterling Customer Service. I am sorry to hear your Sterling bath cracked during installation. .As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon. - Jessica P. Sterling Customer Service.
Verified Purchase
2 found this review helpful
Jul 29, 2021
Tub was easy to install and looks great...
Tub was easy to install and looks great
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Verified Purchase
Jul 27, 2021
Seems sturdy and well designed...
Seems sturdy and well designed
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Verified Purchase
Jul 23, 2021
The tub was easy to install, and looks good...
The tub was easy to install, and looks good for the price. It says no morter required, but I needed a little to keep mine from creaking.
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Verified Purchase
Jul 23, 2021
Tub installed by plumber during rough in looks good. No...
Tub installed by plumber during rough in looks good. No major hiccups, except having to return the first one due to a crack along the flange of tub along the wall edge.
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Verified Purchase
Jul 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Sterling Product ExpertJul 18, 2021
Hi HomeDepotCustomer, this is Sarah with Sterling Plumbing. I'm sorry to read you aren't completely satisfied with your STORE+ bathtub. We would like to connect with you to learn more about your experience and find a way to help! Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. Your delight is our top priority. –Sarah S. Kohler Customer Service
Verified Purchase
Jul 16, 2021
I guess we're all over it home depot said they would they would reorder it and never did or no an...
I guess we're all over it home depot said they would they would reorder it and never did or no and so I ended up having a reorder and it took and it took an additional a few weeks which did not make my contractor very happy it's very happy
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Response from Sterling Product ExpertJul 18, 2021
Hi Robert, this is Sarah with Sterling Plumbing. I'm sorry to hear you had trouble obtaining the Sterling STORE+ bath from your Home Depot store. We would like to connect with you directly to learn more about your unique experience. Please email us at KohlerCustServ@kohler.com. Sincerely, Sarah S. Sterling Customer Service
Verified Purchase
2 found this review helpful
Jul 16, 2021
It is beautifull bath tub...I love how it looks....totally recomended.....
It is beautifull bath tub...I love how it looks....totally recomended..
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Verified Purchase
Jul 9, 2021
This is a great tub for the money. It is nice and deep so you can soak to your hearts desire. T...
This is a great tub for the money. It is nice and deep so you can soak to your hearts desire. The tub floor had a non slip feature, which is great so you don't need a bath mat in the tub. I have only had this tub for a few weeks, but find it easy to keep clean. And it was like they said...next day delivery.
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Verified Purchase
Recommended
1 found this review helpful
Jul 9, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 25, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 24, 2021
No issues with install but 3 stars because once installed...
No issues with install but 3 stars because once installed next to our white tile you can see the tub is actually more of a off white color. Not next to the tile it appears white and in store next to our tile it seemed like a match. Tried changing our light bulbs but it didn’t change it. Was super bummed but it was to late.
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Verified Purchase
1 found this review helpful
Jun 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 6, 2021
Paint is like lifting/chipping IDK.
We bought this last year to install into our bathroom. Along with the tub we bought the walls to go with it, as well as the accessories for the walls and it LOOKS nice... However, don't let that fool you. The paint comes off and makes the whole bathtub look....old-ish. It's not only one spot, but multiple. I went back recently to the Home Depot near me and the lady said a lot of people have had the same issue. Unfortunately I don't have the money to have it replaced and have someone install it for us (I'm currently pregnant) so no remodeling will be happening anytime soon. But it is very frustrating that a year later and it has already peeled and chipped.
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Response from Sterling Product ExpertJun 10, 2021
Hidmart94, this is Sarah with Sterling Plumbing. I'm sorry to hear the finish is fading in one area. This unit does not have a painted surface. We'd like to connect with you directly to learn more about what is occurring. Please email a photo to KohlerCustServ@kohler.com and include a list of any cleaners used on the walls. We look forward to helping you soon! -Sarah S. Sterling Customer Service
5 found this review helpful
May 20, 2021
The tub is great the delivery process not so much...
The tub is great the delivery process not so much
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Verified Purchase
1 found this review helpful
May 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
May 4, 2021
Purchase with caution. After searching what seemed like forever for...
Purchase with caution. After searching what seemed like forever for a tub with good reviews and the depth I wanted-purchased a tub. After reading the reviews checked it for cracks before the contractor went to install- thought it was good. He took it out of the box and under the styrofoam was a huge crack. Had to return and get a new one. Looks great- now just hoping it holds up.
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Verified Purchase
1 found this review helpful
Apr 21, 2021
This is the second time installing this tub and surround...
This is the second time installing this tub and surround and as always it goes in perfect. I highly recommend this tub and surround kit to anyone looking for a good quality kit at an affordable price.
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Verified Purchase
1 found this review helpful
Apr 1, 2021
The Tub was not as white as I was expecting...
The Tub was not as white as I was expecting it would be, it looks more like an eggshell off white color which threw off the look within my bathroom . Otherwise we were able to install easily and it is comfortable to bathe in.
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Verified Purchase
2 found this review helpful
Mar 6, 2021
We purchased two of these tubs for a new house....
We purchased two of these tubs for a new house. Boxes were pristine but the aprons on both tubs were smashed on the corners. We returned them. Very disappointing.