Customer Reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave with Sensor Cook in Stainless Steel

Not too happy with my purchase as door squeaks when opening and closing.

Work and looks great

This replaced another Samsumg microwave with similar features. The only reason we replaced the old one is because I overloaded it. Except for the install, it was flawless.

One of the top anchor nuts on the microwave was broken and had to get Samsung to send me new part, when I received it, it was the wrong piece I needed. So I had to improvise the hole and put a butterfly clamp in its place to bolt to upper cabinet. Not impressed with the quality. Had it a week before I could try to install it.

I have brought this with kitchen appliance package and all appliances comes with some problem. This microwave never worked. I have called Home Depot just after 48 hrs window and been asked to call Samsung because 48 Hrs window is done. I called ( its been my 5th call) semsung and after 43 min got connect to tech. Again I have provided all information and was on a call for 1 hrs and got a tech appointment in next 7 days. Tech never came and canceled the appointment.

Only worked for a total of about 10 minutes. Waiting for warranty service to return with a new control board . I have had it for 5 weeks. it quit working the first day

I would not buy again. Controls. are not backlite, sensor cook is lame and controls are not single push, everything takes several pushes to work.

[This review was collected as part of a promotion.] This microwave caught fire from the inside. Not the food...the actual microwave.

Had our kitchen remodeled in March of last year and this microwave is already throwing up the "SE" error code. I looked online and it seems like a common occurrence. Unfortunately, I don't have the proof of purchase so I'd have to pay to have someone come out and fix it, even though it should be under warranty. We had a Samsung at our other house that lasted longer, but ended up with the same code. There seems to be a lot of different info online for why this happens, but it appears to be common.

Was charged for express shipping charges and not offered normal free shipping. $29.99 fee

It’s really nice and so far works great!

THE MICROWAVE OVEN LOOKS AND WORKS GREAT. I WAS DISAPOINTED IN THAT SOME OF THE HARDWARE WAS MISSING (WASHERS). THE CREW HAD TO WORK HARD TO MAKE THE MICROWAVE OVEN FIT.

I didn't realize how difficult it was to fit a new microwave into existing cabinetry

As a kid we had the same microwave for years. It’s weird to me that as technology gets better the quality gets worse. All I did was sprayed the face with cleaner and wiped off and now a 5E error code. I hate doing this but I’m going to replace with another brand. I don’t have time for things I paid good money for not to work and dealing with time off work to schedule repairs. My fridge will be next since Samsung doesn’t have a clue how to make an ice machine that works for over 6 months.

This was a replacement that failed after 3 months...it has failed again after 3 weeks. Garbage product. Don't buy.

We bought this microwave a little over a year ago and had it professionally installed. One night we were cooking and noticed the middle of the bottom of the microwave door had melted and bubbled out not even a week later we were getting a 5E error. We contacted our warranty and they refused to fix stating it's a cosmetic issue that caused the 5E panel malfunction and until we had that part professionally fixed they wouldn't fix it. How is a microwave that is designed to over a stove have such an issue?? We use our vents properly and there are no other issues below the microwave. We have had over the range microwaves before and no issues so either this one is a lemon or Samsung is making really cheap products and screwing customers over

Outstanding microwave ! Easy to install and use. Controls across the bottom much easier to use than the vertical panel on my old Samsung unit. And it’s gorgeous !

Works great really enjoy popcorn button almost every kernel is popped and not burnt.??

Love it. It is bigger than one I had. It also has more one touch features. Makes it great and easy to use.