Customer Reviews for Schlage Century Aged Bronze Electronic Connect Smart Deadbolt - Z-Wave Plus Enabled
- Smart Home hub required
- Works with Amazon Alexa, Nexia, Samsung SmartThings, Wink, & more
- Stores up to 30 unique access codes to share with friends/family
Customer Reviews
May 8, 2024
The lock is what I hoped for. I was able to install it without problems. It works as expected and the color fits with my other locks. This is the third time I have installed one of these locks.This one is the first for my use. I use it for entry from garage. Like that it functions without a key and has the options to have more than one code for entry and the codes can easily be changed by me.
by
Apr 7, 2024
Finish is TERRIBLE
The finish doesn’t hold up. I have six of these and they’re only a year old. The finish is TERRIBLE. These should be under warranty.
by
Response from Schlage Customer CareApr 8, 2024
Hello, we're sorry to hear you're unsatisfied with the finish on your Encode Plus deadbolt. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.
Mar 16, 2024
broken
Bought 2nd set thinking i broke the lock, nope not buying this again!
by
Response from Schlage Customer CareMar 19, 2024
Hello, we're sorry to hear you're unsatisfied with the BE365. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.
Mar 2, 2024
Love these smart locks
This is the first smart system weve had in our home and we love it!! My wife and i both have the app on our phones and can lock and unlock the doors from anywhere. You also can set differnet pins for differnet people and the app tells you who has unlocked the door with their pin. The lock is a bit bulky on the inside but not terrible
by
Feb 28, 2024
Love this Lock and it works perfect also with my Alexa app. Although the first one the motor wasn’t working and I had to return it the second one is perfect.
by
Jan 10, 2024
Handsome upgrade paired with handle from our her local big box store.
Love the keyless entry for myself. I installed the same lock on my home for STRs. Super convenient to monitor and change codes.
by
Jan 5, 2024
Stylish and Secure
This lock was very easy to swap out. I have an identical one on a home I use for short term rentals and love the WiFi access. On this home, I appreciate being keyless and just love how it dressed up my entryway. I bought the matching handle set at another big box store in town to complete the look.
I bought a different brand of keyless locking handles for the back of the house because they have the ability to be re-keyed. Sadly, they do not accept Schlage keys, so I’ll have to keep two keys \M/
by
Dec 26, 2023
Breaking down
I have had this for 60 days and it is rusting or falling apart. I'd like to be contacted by the company to understand if this is typical or if they'd like to replace my lock.
So far the lock works but it's only been 60 days. I want to love this but if the outside is crumbling what's happening inside?
by
Response from Schlage Customer CareJan 17, 2024
Hello, we're sorry for the inconvenience this has caused. Our team would like to assist you with your BE365. Please call us at 888-805-9837 so we can help!
Nov 18, 2023
Front Door Lock
Replaced standard lock with key. This lock is fantastic. I wanted a lock that can be controlled electronically, on the lock itself and has a key option. This lock looks and functions perfect.
by
Nov 15, 2023
awesome smart lock but…..
I loved this the first time I installed it. Everything was working perfectly installing was easy but after about 6 months when the batteries were low some how the keypad stopped working… i tried changing the batteries but still not working I emailed costumer service about a week ago and haven’t gotten a response yet….
by
Oct 11, 2023
These locks were very simple to install. They are compatible with the Ring app which is a major plus.
by
Sep 14, 2023
Risked my life by buying Schlage
After 2 years schlage lock stopped working,months passed replacement sent, had to pay to get installed. New lock didn't work. spent TWO HOURS holding, told to buy new batteries, though I just installed batteries Schlage sent . Schlage said sometimes batteries they send are old . 4 new batteries installed, lock not working.Schlage suggest I dismantle lock, not user friendly was not able to put it back on. HAD TO KEEP DOOR UNLOCKED TILL NEXT DAY BUGS IN SCHLAGE WILL NEVER BUY AGAIN
by
Response from Schlage Customer CareSep 16, 2023
Hello, We're sorry for your experience. Our locks are designed for easy-install so the homeowners can do it themselves. We do offer video tutorials on YouTube you could follow along with.
If we can assist you with this model please reach out to us at 888-805-9837 or email consumerschlage@allegion.com.
If we can assist you with this model please reach out to us at 888-805-9837 or email consumerschlage@allegion.com.
Aug 30, 2023
Home Depot sent me an opened package which was obviously someone else’s return. Not good acceptable for an electronic product. They have refused to fully refund the purchase after I returned it.
by
Aug 29, 2023
NEVER
Never forget to lock your house again, with Bluetooth, WI-FI, and auto locking features you never have to worry about locking the door. If you're replacing an older deadbolt with this follow the instructions on the website it's a breeze. I didn't give it a 5 star review for the simple fact it's not compatible with mortise lock assemblies.
by
Jul 26, 2023
Absolutely love my Schlage Encode Plus deadbolt. The security and convenience, as well as the streamlined look are great. Having the ability to lock/unlock from my phone, as well as tracking capability of entries/exits to my home.
by
Jul 26, 2023
Great lock! Works well, very functional, good design. Apple homekit update has made sharing home impossible without a hub.
by
May 25, 2023
Lock works great so far, but finish on the brass...
Lock works great so far, but finish on the brass plate had many plating defects (dark spots). I already had it installed so I didn't want to return the whole unit to HD, I tried contacting Schlage to see if I could get a replacement faceplate (non-button side) but they did not respond.
by
May 12, 2023
MAJOR Design Flaw - UNUSABLE for Airbnb
Everything about this lock is amazing...but there is 1 flaw that makes it UNUSABLE for Airbnb.
The numbers and icons are almost impossible to see until you touch it. Most people are going to touch the white lines around the 5.
ISSUE: When you touch the screen, the screen lights up but also registers the number you touched.
To open the lock, the user needs to first touch the house icon to so you can see the numbers. However, you cannot see the house icon.
UNUSABLE for Airbnb! Returning.
by
Response from Schlage Customer CareMay 12, 2023
Hello, we're sorry to hear you're unsatisfied with the BE499WB. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.
Apr 28, 2023
LOVE IT!
I love that the lock connects straight into the wifi ... no hub needed.
by
Apr 19, 2023
Easy to install and operate
I installed this Schlage lock on door between the garage and kitchen, so this door and lock is used a lot in my house. The install was easy, taking about 5-7 minutes.
I like that I physically throw (turn) the deadbolt lock so I know it is either locked or unlocked as opposed to pushing a button and letting the lock turn the deadbolt. The combination(s) are easy to program and my other family members much prefer to use this lock than a conventional keyed lock. We are very pleased.
by
Mar 27, 2023
Love it! All the kids have their own codes.
People have been recommending this for a while but I thought it was too much. Now I have three kids in grade school and they forget their keys. This make total sense. All the kids have their own codes and can easily get in the house after school. I can see when they used their code to open the door and they are all happy to have their independence
by
Sep 16, 2022
Lack of info
I’d give it a 5 rating, but I spent a couple of hours trying to set it up online, to realize that They were missing very important information. I was able to find it by googling how to properly set it up, and finally found a video on YouTube, but only after reviewing five others. The instructions included will only guide you all the way to the physical installation, after that is up to you to figure it out. Search YouTube for “Expert tips for Schlage Encode deadbolt install & setup”
by
Sep 7, 2022
Died after a month, Warranty useless
Locksmith Installed BE365 about a month ago. It failed. Battery voltage ok. Troubleshooting performed. It won't lock or unlock with keypad. Email and phone calls to warranty go unanswered. I'll try to take it back to the store under 90-day return policy. What a pain.
by
Response from Schlage Customer CareSep 8, 2022
Hello, we're sorry to hear you're unsatisfied with the BE365. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.
Aug 5, 2022
Simple Function
Easy install, integrates nicely with hospitable, looks great.
by
Jun 30, 2022
Makes life much simpler
This is great to install on every home or access point. Perfect for seniors everyday and especially for emergencies...you can program multiple unlock codes and change them anytime... one for personal use, another to give to a 911 dispatch, another for a neighbor or housekeeper. And on doors so you dont need to remember your keys all the time
by
May 5, 2022
Do not buy this lock
I cannot get in my home half the time someone has to always be there because the lock does work after a year of having it. You been warned!!
by
Response from Schlage Customer CareMay 6, 2022
Hello, we're sorry to hear you're unsatisfied with the BE365. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.
Apr 27, 2022
Top of the line wonderful lock. Replaced my old sense...
Top of the line wonderful lock. Replaced my old sense locks
by
Apr 20, 2022
...
by
Apr 13, 2022
Beautiful finish
I love the flexibility of a code and now more keys, easy to set up after installation
by
Apr 7, 2022
Secure, tracking, convenient
Super easy to install. Ideal for a home with teenagers or elderly because no keys needed and you can lock and unlock the door from anywhere in the world. It’s a teenagers worst nightmare because it’s tracks when they come and go because you can assign each family member a different code. It holds up to 200 different codes. Amazing for disabled or elderly since the door can be opened by a smart phone. Highly recommended
by
Frequently Bought Together
Price:
$169.00
$217.28
Save $48.28 (22%)
Compare Similar Items
Features | |||
|---|---|---|---|
Adjustable Backset, Alarm, Automatic Relocking, Backlit, Delay Timer, Easy Installation, Indicator Light(s), LED Backlight, Low Battery Indicator Light | Adjustable Backset, Alarm, Automatic Relocking, Backlit, Delay Timer, Easy Installation, Indicator Light(s), LED Backlight, Low Battery Indicator Light | Adjustable Backset, Alarm, Automatic Relocking, Backlit, Delay Timer, Easy Installation, Indicator Light(s), LED Backlight, Low Battery Indicator Light, Rekeyable | Adjustable Backset, Alarm, Automatic Relocking, Backlit, Easy Installation, Indicator Light(s), Low Battery Indicator Light, Rekeyable |
Lock Type | |||
Deadbolt | Deadbolt | Deadbolt | Deadbolt |
Security/ANSI Grade | |||
ANSI Grade 1 (Best) | ANSI Grade 1 (Best) | ANSI Grade 1 (Best) | ANSI Grade 1 (Best) |
Deadbolt Type | |||
Single Cylinder Deadbolt | Single Cylinder Deadbolt | Single Cylinder Deadbolt | Single Cylinder Deadbolt |
Smart Technology | |||
Bluetooth, Keypad | Z-Wave | Bluetooth, Keypad, WiFi | Bluetooth, Keypad, WiFi |
