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Customer Reviews for SkyLink TB-318 Wireless Wall Mounted Light Switch Transmitter for Skylink Receivers - White

Internet #204177908

Model #TB-318

Store SKU #1000498119

  • Designed for use with your SkyLin home system
  • Wirelessly control lighting and appliances for your convenience
  • Battery-operated design to eliminate wiring

Customer Reviews

  • 3.8
    out of 53 reviews
  • 76% recommend this product
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Showing 1-30 of 53 reviews
Not An Accurate Description
This item is called the SkyLink Wireless Wall Switch. I ordered it via The Home Depot website for delivery, assuming that that was a whole and complete product. The item that actually arrives is SkyLink Wall Mount Transmitter...for use with SkyLinkHome™️ Receivers Only. That will at least DOUBLE the cost of what I originally thought was a stand alone product. In short, this is Not An Accurate Description
by
Response from SKYLINKCustomerServiceJan 7, 2019
Thank you for your review and feedback. Skylink requested modification of the product description on HomeDepot website. I apologize for the inconvenience caused. SKYLINK
    • Recommended
    Used it as a 3 way outside my walkin closet. So convenient now to be able to switch light no matter where I enter or leave.
    by
    • Verified Purchase
    transmitter works as described. Using 2 transmitters with one receiver in a large room with two exits. Much better price to than the $1200 quote from an electrician to wire the extra switches.
    by
    • Verified Purchase
    Did not work with the light.
    by
    Response from ManufacturerDec 20, 2023
    Sorry that you are having issues with the switch. To further help and troubleshoot please contact our support team at 1-800-304-1187 M-F 9am-5pm EST SKYLINK
    • Verified Purchase
    by
    • Verified Purchase
    Button is not displayed white as noted in picture. It...
    Button is not displayed white as noted in picture. It has a green tint to it and because of this I was unable to put it on my wall just because it would stick out like a sore thumb. The button itself is still functional just the aesthetics r off setting.
    by
    • Verified Purchase
    Directions were very confusing. Video showed adding to single...
    Directions were very confusing. Video showed adding to single pole switch but the wiring for that switch showed a 3 way wiring system ( red wire). Single pole switches do not require a red wire. Called manufacturer and the woman I talked to had no idea about a single pole switch wiring. Finally after trying different wiring configurations did I get it to work.
    by
    • Verified Purchase
    1 found this review helpful
    Worked great for a few weeks but then started killing...
    Worked great for a few weeks but then started killing a battery a day. Manufacturer replaced and now seems to be fine.
    by
    • Verified Purchase
    Had to replace battery once every two weeks...
    Had to replace battery once every two weeks
    by
    Response from ManufacturerApr 21, 2021
    Hello Joseph. Sorry to hear you are having that issue. Please give us a call at 1-800-304-1187 to help resolve it. SKYLINK
    • Verified Purchase
    by
    • Verified Purchase
    eats batteries...doesnt always work....junk...
    eats batteries...doesnt always work....junk
    by
    Response from ManufacturerJan 13, 2021
    Hello David, sorry to hear you are having an issue with the transmitter consuming batteries. We can gladly help troubleshoot and isolate the issue to help resolve it to make it right.
    Please call us at 1-800-304-1187 M-F 9am to 5pm EST or write to us at support@skylinkhome.com. SKYLINK
    • Verified Purchase
    Can’t comment of function because I couldn’t get past how...
    Can’t comment of function because I couldn’t get past how odd they look. I don’t know why anyone thought having a clear surround so you can see the green board behind it would be a good idea. It’s ugly. I didn’t think you would see it like that. I’m returning for a switch that looks normal.
    by
    Response from ManufacturerDec 18, 2020
    That is the first time that anyone said that. I beg to differ. Meanwhile millions of users it love it. SKYLINK
    • Verified Purchase
    1 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from ManufacturerDec 21, 2020
    This is a great remote switch that work with all of our receiver switches. SKYLINK
    • Verified Purchase
    It would not connect to the receiver. Tried multiple...
    It would not connect to the receiver. Tried multiple times. All led lights on receiver and transmitter functioned as in instructions. Switch/transmitter will not turn light on and off.
    by
    Response from ManufacturerDec 14, 2020
    We are sorry you are running in to this issue. This is not a common issue. Please call our technical support team at 1-800-304-1187 between 9:00 AM and 5:00 PM EST Monday to Friday or send an email at support@skylinkhome.com SKYLINK
    • Verified Purchase
    Worked as expected, just not as long as expected.
    It worked as expected as a replacement for another switch that wore out. Knocked it down to four stars because the old one wore out after five years.
    by
    Response from ManufacturerDec 7, 2020
    Thank you for the great review. Sometimes the product ends up with a shorter life than normal because of power surges that damage them. SKYLINK
    • Verified Purchase
    Wont sinc with the wallmount or other remote switch
    The first product i bought works beautifully. But i needed another switch in the kitcjen and i bought another remote switch. It wont connect and getting anyone from customer service with skylink is another nightmare
    by
    Response from ManufacturerOct 22, 2020
    We are sorry you had this experience. Unfortunately our lines are very busy however, please send us an email to support@skylinkhome.com and we can accommodate you that way. SKYLINK
      electrician installed the transmitter in a wall sconce and the...
      electrician installed the transmitter in a wall sconce and the switch on the wall. Works great
      by
      Response from ManufacturerJul 2, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Our goal is to create products that are user friendly, work for your needs and meet your expectations and more. We invite you to visit our website at www.skylinkhome.com and see the wide array of products that you may be interested in. SKYLINK
      • Verified Purchase
      would not talk to receiver,...
      would not talk to receiver,
      by
      Response from ManufacturerJul 6, 2020
      Little issues do happen however, this issue can be a very simple issue to fix over the phone. Please call our technical support team at 1-800-304-1187 between 9:00 AM and 5:00 PM EST Monday to Friday SKYLINK
      • Verified Purchase
      This was my fourth wireless switch. The other three...
      This was my fourth wireless switch. The other three are working flawlessly but this one is running through batteries. It is not the switch used most often either. There is a bug in my electrical system.
      by
      Response from ManufacturerJun 29, 2020
      I am so sorry to hear you are going through this issue. If one switch is shorting out batteries, please call our technical support immediately at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com so that we can assist you right away.

      Customer Support Team. SKYLINK
      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
      by
      Response from ManufacturerMay 21, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

      Skylink Customer Support Team SKYLINK
      • Verified Purchase
      Easy to install. Make sure when you're going to turn...
      Easy to install. Make sure when you're going to turn the power back on to have someone next to the transmitter to connect the switch, follow the instructions how to connect
      by
      Response from ManufacturerApr 1, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

      Skylink Customer Support Team SKYLINK
      • Verified Purchase
      It works as advertised. Easy to install. Easy...
      It works as advertised. Easy to install. Easy to program. I would like for the receiver design to look similar to the transmitters.I would definitely purchase it again.
      by
      Response from ManufacturerMar 31, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

      Skylink Customer Support Team SKYLINK
      • Verified Purchase
      Easy to install ...
      Easy to install
      by
      Response from ManufacturerMar 3, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

      Skylink Customer Support Team SKYLINK
      • Verified Purchase
      Works like it is supposed to. Linking it to a receiver at the light is a little awkward but it works
      Works like it is supposed to. Linking it to a receiver at the light is a little awkward but it works
      by
      Response from ManufacturerFeb 10, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

      Skylink Customer Support Team SKYLINK
      • Verified Purchase
      • Recommended
      Product actually works as expected. I give it a...
      Product actually works as expected. I give it a low rating because it is my second one. The first one worked fine until the battery gave out (more than year) but some time after replacing it it started to use up batteries. A new one would only last about 2 weeks. Something was draining their pow
      by
      Response from ManufacturerFeb 5, 2020
      Dear Customer,

      Thank you for your purchase and for your review. We are sorry to hear that you had an unpleasant experience with our unit. Please note, all Skylink products are covered by a manufacturers warranty with proof of purchase as noted in the manuals and we will do our very best to help resolve any issues with the product and provide the ultimate customer satisfaction.
      Our Skylink Customer Support Team is always here to help.

      Please contact our Support Team at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.
      Customer Support Team. SKYLINK
      • Verified Purchase
      Two thumbs up. It took a while to get the main box to recognize the TB-318 but now it works.
      Two thumbs up. It took a while to get the main box to recognize the TB-318 but now it works.
      by
      Response from ManufacturerFeb 10, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

      Skylink Customer Support Team SKYLINK
      • DIY
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from ManufacturerFeb 10, 2020
      Dear Customer:

      Thank you for your purchase and great review of the our product. Should you have any questions or concern, please feel free to contact us at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com.

      Skylink Customer Support Team SKYLINK
      • Verified Purchase
      Great product. Saves time and money. Looks good
      Great product. Saves time and money. Looks good
      by
      • Verified Purchase
      • Recommended
      Ours is a multi switch light. No mention of...
      Ours is a multi switch light. No mention of this in the instructions. Single switch cannot be made remote.
      by
      Response from ManufacturerDec 18, 2019
      Dear Customer,

      Thank you for your purchase and for your review. If there are features on your product that you are not familiar with, please contact our Support Team at 1-800-304-1187 from Monday-Friday between 9am-5pm EST or by email at support@skylinkhome.com so we can inform you properly

      Thank you
      Skylink Support Team SKYLINK
      • Verified Purchase
      Good product but difficult to program.
      Good product but difficult to program.
      by
      Response from ManufacturerDec 4, 2019
      Hello Bob, Thank you. When running into difficulty please feel free to call us at 1-800-304-1187 so that we can assist you. SKYLINK
      • Verified Purchase
      • Recommended
      Showing 1-30 of 53 reviews