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Customer Reviews for South Shore 46 in. Gray Maple Rectangular 2 -Drawer Computer Desk with Keyboard Tray

Internet #306144906

Model #11929

Store SKU #1003392096

Customer Reviews

  • 4.2
    out of 100 reviews
  • 85% recommend this product
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Showing 1-30 of 100 reviews
The desk is good very nice looking and just the...
The desk is good very nice looking and just the size I was looking for. However the directions were terrible. Found a video which helped explained how to assemble .
by
  • Verified Purchase
Easy to assemble! Love how sturdy it is and...
Easy to assemble! Love how sturdy it is and there is so much room for all my things! Very happy with this purchase!!!
by
  • Verified Purchase
There were flaws .., chip on the top desk and...
There were flaws .., chip on the top desk and cracks on drawers but those were not viewable and I needed a desk ASAP. Besides that it’s a nice desk
by
Response from SouthShoreCustomerServiceFeb 10, 2022
Hello , we are sorry about any issues you may be having with your Computer desk! We can certainly start a warranty claim that covers parts damaged due to a defect in manufacturing, and we are happy to assist you in this manner, please contact our customer service at 1-800-290-0465. Thank you :) SouthShoreFurniture
  • Verified Purchase
All was good except the finish can scratch easily so...
All was good except the finish can scratch easily so we just purchased a cardboard desktop so it won’t.
by
  • Verified Purchase
Took two people to put together, but the finished product...
Took two people to put together, but the finished product is just as described. Perfect for my home office.
by
  • Verified Purchase
Don’t buy it
Not only did a while panel come without the holes drilled in it, when I tried to move it the keyboard drawer fell off, busting the screw hole on the drawer and bending it. Now it won’t stay on. Plus I can not stress enough that when the holes aren’t pre drilled, it’s nearly impossible to drill them yourself because it’s cheap a&& pressboard and completely ruins it. I am so livid right now. I spent HOURS putting this together only for it to break as soon as I touch it
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Response from SouthShoreCustomerServiceFeb 7, 2022
Hello , we are sorry about any issues you may have had with your computer desk. Please note we do have assembly assistance available for you to help with any assembly concerns. Rest reassured that this is not the experience we want you to have with our brand, and we really want to work with you to make things right. To do so, please contact us at 1-800-290-0465. Thank you SouthShoreFurniture
    by
      Great table, with accurate dimensions...
      Great table, with accurate dimensions
      by
        Great purchase had no problem putting it together very sturdy...
        Great purchase had no problem putting it together very sturdy would definitely recommend
        by
          by
            Item just as described and easy to assemble....
            Item just as described and easy to assemble.
            by
              Nice size for the space. Easy to put together....
              Nice size for the space. Easy to put together.
              by
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from South Shore TeamAug 3, 2021
                Dear Sir or Madam, you may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
                • Verified Purchase
                Great looking solid desk...
                Great looking solid desk
                by
                • Verified Purchase
                Loved the desk and the customer support from this company....
                Loved the desk and the customer support from this company. I would definitely buy from them again.
                by
                Response from SouthShoreCustomerServiceJun 5, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from SouthShoreCustomerServiceMay 29, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                Excellent product. Love everything about it, the draws for files...
                Excellent product. Love everything about it, the draws for files and other work stuff, the shelf under the desk top, the color gray looks like driftwood.
                by
                Response from SouthShoreCustomerServiceMay 22, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                Love its appearance and design. Sturdy. Smooth solid drawers. Love the storage spaces on the hutc...
                Love its appearance and design. Sturdy. Smooth solid drawers. Love the storage spaces on the hutch top
                by
                Response from SouthShoreCustomerServiceMay 22, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Recommended
                Looks nice. Good quality. Instructions could have been a little...
                Looks nice. Good quality. Instructions could have been a little more clear.
                by
                Response from SouthShoreCustomerServiceMay 1, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                the desk was what i wanted....
                the desk was what i wanted.
                by
                Response from SouthShoreCustomerServiceApr 24, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                A few very small blemishes but no big deal. Instructions...
                A few very small blemishes but no big deal. Instructions were for someone who could not read I guess? No explanation of assembly which makes it much more difficult. There were only pictures for assembly which takes twice as long to figure out. I guess a picture is a universal language.
                by
                Response from SouthShoreCustomerServiceApr 24, 2021
                Thank you for taking the time to leave this review. We are extremely sorry for the difficulties you had with the assembly of your item. If you have any question or need assistance don't hesitate to contact us at 1-800-290-0465 and our team will be more than happy to assist you :) SouthShoreFurniture
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from SouthShoreCustomerServiceApr 10, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                by
                by
                • Verified Purchase
                I absolutely love this desk! It has enough storage space...
                I absolutely love this desk! It has enough storage space for all of my desk items. It was relatively easy to put together as well but I do recommend 2 people. It is very sturdy overall which I appreciate.
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                Response from SouthShoreCustomerServiceMar 13, 2021
                Good morning, thank you so much for this amazing 5-Star review! We appreciate you taking the time to share your experience with your new desk at home! SouthShoreFurniture
                • Verified Purchase
                A really nice piece and fairly easy, but very time...
                A really nice piece and fairly easy, but very time consuming piece to put together. I needed NO help from Hubby! The only reason for four stars is that a couple of the parts had minor defects and I thought it was expensive. Probably could have had new parts sent but I didn’t want to wait for all that.
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                Response from SouthShoreCustomerServiceMar 6, 2021
                Thank you very much for this review. We are deeply sorry for the damage and you have a 5 years warranty with us for replacement parts so if you want to replace a part, don't hesitate to contact us at 1-800-290-0465 and we'll be more than happy to assist you :) SouthShoreFurniture
                • Verified Purchase
                the bolts that look alike, except one is smaller, should...
                the bolts that look alike, except one is smaller, should be labeled better. in the beginning i put the smaller ones in first. not realizing the others were larger. when i got to the drawers it need small bolts.So i had to switch them around, which was not fun.
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                Response from SouthShoreCustomerServiceFeb 20, 2021
                We thank you for taking the time to leave comments. Thank you for choosing South Shore and if you have any questions or requests let us know and we will be happy to help you. SouthShoreFurniture
                • Verified Purchase
                This was the perfect size for my moms small apartment....
                This was the perfect size for my moms small apartment. Lots of storage with the small hutch on top and the drawers on the side.
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                Response from SouthShoreCustomerServiceFeb 20, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                Poorly Constructed
                After dragging this 113 pound box up the stairs to my bedroom and spending over two hours setting the foundation with the help of two others, we realized we would be unable to complete the task. After using a measuring tape, we realized that the holes were completely misaligned. It was a nightmare. After all that work, I had to disassemble everything, repackage that incredibly heavy box, and wait for it to be picked up by UPS. I would not recommend this desk or anything from this brand for that matter.
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                Response from South Shore TeamFeb 16, 2021
                Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you encountered assembly issues. South Shore agents are ready to assist you over the phone to resolute the problem at hand. You may reach out to our Customer Service team any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
                  Showing 1-30 of 100 reviews

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                  Product Width (in.)

                  46 in

                  44.5 in

                  44.5 in

                  47.5 in

                  Shape

                  Rectangular

                  Rectangular

                  Rectangular

                  Rectangular

                  Furniture Features

                  Cable Management, Drawers, Shelves, Storage

                  No Additional Features

                  No Additional Features

                  No Additional Features

                  Product Depth (in.)

                  23.25 in

                  22.75 in

                  22.75 in

                  23.5 in

                  Material

                  Particle Board

                  Particle Board

                  Particle Board

                  Particle Board