Thank you for your feedback. We are sorry to hear that the Invisible Glass Reach & Clean Tool did not exceed your expectations. Could you please explain the issues you encountered with the tool? We would be happy to replace the tool and Invisible Glass you used if you believe this to be an isolated quality issue. If interested, please get back to me with your shipping address.
Thanks,
Dave Scranton
Inside Sales Manager
Stoner Inc. (makers of Invisible Glass)
dscranton@stonersolutions.com