Swiffer is for well kept homes. My floors are clean as I Vac. & Wipe spots ASAP. Great for touchups If you Clean often. Dislike the poor quality handle! Even minor pressure & the handle bends & cannot be repaired. Need a GREAT tool to “ KEEP “ your home clean? Buy It. Clean your floors infrequently? Pass.
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Response from The Swiffer TeamApr 5, 2019
We’re happy to hear that your floors look great when using our Sweeper, Art, but we’re sorry about the troubles you’ve been having with the handle. Please know we strive to create high quality products, and they should always reach you in this condition. Please don’t hesitate to give us a call at (800) 214-8734, as we’d be more than happy to see how we can help further.
Recommended
Customer review from swiffer.com
Mar 4, 2019
What magic is in this?
I have used sniffers for years. Recently I decided to try store brands to save money. Needless to say, they don’t get the job done. Well I’m back. Whatever magic is in your product, keep making it. I will not switch again.
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Recommended
Customer review from swiffer.com
Feb 12, 2019
Disappointed
I USED to love my swiffers. Made things so much easier. Last couple boxes I have purchased, the duster constantly wants to slide off the handle. Always having to slide it back on which defeats the purpose of making my dusting go more swiftly. Frustrating!
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Response from The Swiffer TeamFeb 13, 2019
We understand how frustrated you feel, Laura. Once the Duster is slid onto the prongs of the Duster handle, it should stay put! We're sorry to hear this wasn't the case. We've passed this along to our team, but we'd love to get a couple more details and look into ways we can help you further. When you can, please call us at (800) 214-8734.
Customer review from swiffer.com
Jan 31, 2019
Changes to original, basic dusters are a mistake
I need the long attachment for the blue duster; NOT the yellow one -too heavy!!
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Response from The Swiffer TeamJan 31, 2019
We're happy to let you know that our Super Extender Handle will fit your favorite Duster refills-- the blue ones! We hope you'll give us another try with this in mind, Barbara. If you have any other questions, feel free to give our team a call at (800) 214-8734.
Recommended
Customer review from swiffer.com
Jan 16, 2019
No vid on how to attach
Wh no vid on how to attach?? It is not intuitive and the thing doesn't stay on
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Response from The Swiffer TeamJan 17, 2019
We're sorry for any confusion! With the fluffy side of the duster cloth facing down, slide the prongs into the handle of the sleeve. The sleeves are open on both ends, so either end will fit onto the handle. If you have any other questions, Bruce, please give us a call at (800) 214-8734.
Customer review from swiffer.com
Dec 21, 2018
Good product bad for the environment
I have used this product for years and enjoyed the convenience of it. I have recently been more concerned about the wasteful packaging practices and also learned the this is made of plastic material and they do not use recycled materials. I can no longer justify the waste of using this product. I hope the company makes changes and moves to recycled materials.
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Customer review from swiffer.com
Nov 7, 2018
Gets the job done!
I use these all the time, just for a quick dusting. It’s simple, easy and gets the job done. Sometimes the duster does slip off a little but it’s not a big deal for me!
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Recommended
Customer review from swiffer.com
Nov 6, 2018
WASTE OF MONEY
THE REFILLS DON'T GO ON RIGHT, AND THEY DON'T STAY ON THE HANDLE. A TOTAL WASTE OF MY MONEY AND TIME. NOT RECOMMENDED.
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Response from Response from SwifferNov 6, 2018
As long as the cloth is fully inserted onto the prongs of the handle, dusting should be quick and simple wit Swiffer! Could you please give us a call at (800) 214-8734 when you have a minute to chat? We’d like to gather a few more details so we can find the best solution for you.
Customer review from swiffer.com
Oct 2, 2018
Swiffer dusters
Hi there! My manufacturing department will not use anything else for dusting and cleaning! The only issue we keep having is breaking the handles. I know its because they use them pretty aggressively and everyday. Can I get a bulk order of just the handles??
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Recommended
Customer review from swiffer.com
Sep 25, 2018
Lavender Vanilla smells lived-in
None of the stores in central Texas carry Sweet Citrus & Zest. Lavender Vanilla fragrance smells like the house wasn't cleaned at all, Gain (smells like laundry soap). Whatever happened to the Sweet Citrus & Zest fragrance? It really leaves the house smelling fresh leaving no allergens such as flowers or woodsy smells. Is it discontinued?
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Response from SwifferSep 26, 2018
Thanks so much for sharing your feedback after using our Dusters, Lenzy. Please know that decisions to discontinue products or introduce new ones are thought out very carefully. We always want to bring you the latest innovations and sometimes this means we have to say good-bye to older or favorite products. We do understand that loyal users like you may not be happy when one of your favorite products is gone, and we're really sorry about this. Your comments mean a great deal to us and we'll share them with the appropriate team. While we don’t have an exact replacement, we'd like to help you find the products that work for you. So we're able to assist you further, please give our team a call at (800) 214-8734.
Customer review from swiffer.com
May 2, 2018
This product is really bad
The yellow dusters worked so good that I don't understand why you would manufacture an item that doesn't even do what it is made for. This product is so bad that I will not purchase anymore and no one that I have spoke to thinks these are any good or work.
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Response from The Swiffer TeamMay 4, 2018
We always want you to be completely satisfied with your Swiffer purchase, Canyon, and we’re so sorry to hear this hasn’t been the case for you recently. Please give us a call at (800) 214-8734, as we’d like to gather some more details so we can find the best solution for you.
Customer review from swiffer.com
Apr 8, 2018
This product is really good
I do cleaning houses for a living and I must say that my clients are very picky regarding everything being really clean, and I always recomend this product especially the heavy duty 360 because it pick it up all the dust and all the dogs hair (if you have a dog) very well wich make my job easy and my clients happy, is a win win I must say, and I think the price is fair.
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Recommended
Customer review from swiffer.com
Mar 24, 2018
Great duster
Just bought the starter kit to see if I would like it and I have to say it picks up everything, I dusted my place in no time. Its def worth the price. Great product
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Recommended
Customer review from swiffer.com
Feb 10, 2018
Best cleaning tool
I'm a professional cleaner with 19 years of experience and the Swiffer made my job easier and faster! The Swiffer cleans small crevices with no effort. It cleans shelves and delicate items much easier, too. I recommend it to my clients and they also like it. I just wish it was more affordable or cheaper by bulk.
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Response from The Swiffer TeamFeb 12, 2018
It's important to us that our Swiffer Dusters make cleaning a breeze for you, and it makes us so happy to hear this has been the case for you, Renata!
Recommended
Customer review from swiffer.com
Jan 27, 2018
Usless
I usually really like my Swiffer duster, but I have one now that I absolutely can not attach the duster to the handle. I even read the instructions..that don't really show anything but a little picture saying "attach" and the duster already on the handle. What's the deal??
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Response from Response from SwifferJan 31, 2018
We’re sorry to hear this and we’d like to help you further so we can get you back to easy cleaning with our Swiffer Duster. Please give us a call at (800) 214-8734 when you have time to chat.
Customer review from swiffer.com
Jan 16, 2018
We didn't like the scented w/GAIN pads
Whew! We just tossed out 2 large boxes of GAIN scented Swiffer sweeper dry pads. We LOVE the SWIFFER SWEEPER DRY PADS...UNSCENTEDThese were overwhelming with scent..no thanks. if YOU are at all sensitive to scents...do not try these...just go with original unscented pads
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Response from Response from SwifferJan 17, 2018
We know scent is a very personal preference and we’re sorry you found the fragrance in our Gain Original pads overwhelming. We always want you to be satisfied with your Swiffer purchase and we’d be happy to help, please give us a call at (800) 214-8734.
Customer review from swiffer.com
Jan 16, 2018
Need longer handle
You only have a 3ft handle and I am short need something longer.
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Recommended
Customer review from swiffer.com
Dec 12, 2017
Bad experience right out of box
From opening the box was very disappointed with both quality of the product and ease of use. Nearly impossible to attache "duster" to handle, very frustrating instructions almost no existent and completely un-helpful. I am sure glad you all have the wet jet that product will Save this whole line!!
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Response from Response from SwifferDec 13, 2017
It’s so important to us that our Swiffer Duster make dusting a quick and simple task for you. To attach the duster to the handle, slide it into the two sleeves on the back of the cloth. For best results, we also recommend fluffing the duster before use by holding both ends of the cloth and moving your hands up and down quickly in a wave-like motion. Please don’t hesitate to call us at (800) 214-8734 if you have any questions or concerns.
Customer review from swiffer.com
Dec 1, 2017
OMG! What a smell!!
Accidentally picked up these at a local grocery. The smell almost knocked me over! Had no idea they were scented as none of the older ones we had were. I've also noticed over the years that the dusters mostly just move dust around. I took to spraying them with Pledge and that worked better. Why does EVERYTHING have to be scented these days???
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Response from Response from SwifferDec 6, 2017
We know scent is a personal preference and we’re sorry to hear you’re not a fan of our Gain scent. It’s important to us that you’re happy with your Swiffer purchase and we’d like to help. Please give us a call at (800) 214-8734 when you have time to talk.
Customer review from swiffer.com
Oct 19, 2017
Commercial is sickening 40x a day is a bit much
Disposable product adds to landfill waste, convenience but at what cost?.
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Customer review from swiffer.com
Sep 28, 2017
Spreads the dust
I have been using the swifter duster for years but I noticed that in reality it spreads the dust more than it clings to it. I'll be switching to a microfiber duster. Not to mention the price of these dusters.
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Response from Response from SwifferSep 29, 2017
We understand how disappointing this can be. We want to help you get back to easy cleaning. This may be because the fibers aren't fluffed up enough. Before you use the Duster, fluff the fibers by holding both ends of the Duster and moving your hands up and down quickly in a "see-saw" motion. The more fluffed the fibers, the better cleaning results you'll get. If you have any questions, please give us a call at (800) 214-8734.
Customer review from swiffer.com
Aug 26, 2017
REALLY BAD
What did you do to these?? Those older yellow and white ones worked a whole lot better and you didn't tear them up loading on the handle. Please stop making these and fix the issue.....I liked these but I'm going to try something else for awhile until you fix them!
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Response from Response from SwifferAug 29, 2017
We can understand your frustration completely. We haven't made any recent changes to our Duster refills so this isn't something we'd expect. We'd like to learn more about your experience and help you get back to easy cleaning, please give us a call at (800) 214-8734.
Customer review from swiffer.com
Jun 27, 2017
Disappointed
Very disappointed in this product. I could not get the duster to stay on the handle. As I tried to dust it kept coming off. I definitely will not buy this product again. I work hard for my money and I feel I just threw it away buying this product.
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Customer review from swiffer.com
Apr 24, 2017
I hate this product
Either my husband or myself cannot find an opening to insert the handle on the duster. I think this is the most inefficient piece of equipment and we have a whole box of dusters. What is the clue to inserting the handle. help. help. confused
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Response from The Swiffer TeamApr 27, 2017
We're sorry to hear that you're having trouble. Here's a short video that may help: https://www.youtube.com/watch?v=qavCvnfNEFs. You can also feel free to give us a call at (800) 214-8734 for further assistance.
Customer review from swiffer.com
Apr 21, 2017
Great for quick sweep
[This review was collected as part of a promotion.] Works well on entryway fooors for in between mopping. I use this daily. Very convenient .
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Customer review from pgpro.com
Feb 3, 2017
Perfect for my busy life!
This product really cuts my dusting time in half. I recommend this to anyone who can't go up a step stool or ladder and someone with a crunch for time. Its also,great for those hard to reach places like the back of the tv or the DVD shelf. Thank you for making this for someone just like me. Its perfect!
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Recommended
Customer review from swiffer.com
Jan 29, 2017
Just spreads the dust from one place to another
It would be nice if the dust stuck to the duster instead of just moving it around. Junk product!!!!!
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Customer review from swiffer.com
Jan 11, 2017
Great for Holiday Clean Up!
[This review was collected as part of a promotion.] We had lots of visitors through our doors during the holiday season. We have hardwood floors and although we do not wear shoes in our home, we generally do not ask our visitors to remove theirs. The Swiffer Sweeper Dry Refills were such a great product to have on hand. It was so easy to put a clean refill on the broom and do a quick sweep of the floors after the visitors left. I was amazed at the small pieces of outside dirt that were picked up each time I used it. We even had a realities dog visiting with us for a few days, and the Swiffer was great at cleaning up dog hair. What I liked best about this product was the quick convenience.
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Customer review from swiffer.com
Jan 8, 2017
Dust Magnet!
[This review was collected as part of a promotion.] These Swiffer Sweeper Dry Pads are the best! I thought they would work just fine BUT it turns out they're better than fine....they work GREAT! We always have alot of dust blowing around outside and one way or another it ALWAYS seems to find it' s way right into out house! So I find myself doing alot of dusting! This Swiffer product comes with a "pole" that has to be atleast 4 feet long. It's perfect for cleaning the floors and reaching way under the beds. With it's deep, textured ridges it's able to trap and lock in way more dust than I ever could with just a broom or a regular duster. I even tried using it on the walls and I couldn't believe all the dust that it collected! I especially love that I can turn the pad over and use the other side too....making each pad last longer before having to use a new one and these Swiffer Pads are easy to use! I'm so glad I found these Swiffer Sweeper Dry Pads! They cut my cleaning time in half!
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Customer review from swiffer.com
Jan 7, 2017
New Swiffer is Big Improvement
[This review was collected as part of a promotion.] I used to have an original Swiffer sweeper that warped and bent and was generally unusable. I was thrilled to receive a new Swiffer in the mail to try. Right out of the box, my 6-year-old son was wanting to sweep the floors. Let me tell you, the Swiffer did some damage to the dust bunnies that make their home in the corners of my all-tile floor! I decided to try out the wet cloths after a rain storm. It made quick work of muddy footprints and dried super-fast! I really like the green scrubber detail along one edge of the cloths.
Overall I found this Swiffer to be more durable that it's predecessor and very easy to use!