The cabinet is not well made and many of the pieces came with flaws, dents, scratches, etc. In addition, the top is also unfinished particle board. Granted most people are not tall enough to see that but for dusting it will be a nightmare. The only reason we are giving the cabinet 2 stars is because the customer support personnel are very helpful, friendly and accommodating with replacing the problem pieces.
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Response from DorelCustomerSupportAug 31, 2020
We are so sorry to hear about your experience with your storage cabinet. We never want our pieces to arrive damaged to you. We are happy that our customer support team was able to help you with ordering replacement pieces, and we hope that you'll soon have a cabinet you love! If you need to contact our Consumer Service team again, please give them a call at 1-800-489-3351, Monday through Friday 9 am to 5 pm CST.
Verified Purchase
3 found this review helpful
Aug 26, 2020
Great product!. Very sturdy and beautiful. It did take some time to out together which is expec...
Great product!. Very sturdy and beautiful. It did take some time to out together which is expected but it was worth it .. The attached plaatic legs help with moving the unit ..
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Verified Purchase
Recommended
Aug 25, 2020
Great cabinet: sturdy and well-built, although it took 2 hours...
Great cabinet: sturdy and well-built, although it took 2 hours to assemble with an experienced cabinet installer. I can certainly recommend this product!
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Verified Purchase
Aug 18, 2020
The cabinet is very nice looking and serves its purpose....
The cabinet is very nice looking and serves its purpose. However, if the back board Of cabinet and floor boards Of the drawers were a little more sturdy the cabinet would be perfect.
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Verified Purchase
1 found this review helpful
Aug 16, 2020
Had to shim to get draws to fit properly. Good...
Had to shim to get draws to fit properly. Good assemble kit in general.
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Verified Purchase
Aug 15, 2020
I probably just didn’t read the information thoroughly but the...
I probably just didn’t read the information thoroughly but the back panel of these cabinets are just thin cardboard so they’re not super sturdy feeling but all in all they worked perfect for the space. Very easy to build!
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Verified Purchase
2 found this review helpful
Aug 15, 2020
Nice and sturdy. The hardware on the swinging doors are...
Nice and sturdy. The hardware on the swinging doors are really sturdy. I love it!
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Verified Purchase
1 found this review helpful
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 4, 2020
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Verified Purchase
Recommended
Aug 1, 2020
Great cabinet very roomy, huge drawers.Amazing customer service, company stands...
Great cabinet very roomy, huge drawers.Amazing customer service, company stands behind their product. Instructions are good, check for LEVEL!! Precision assembly is required.
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Verified Purchase
1 found this review helpful
Jul 8, 2020
This cabinet came extremely well packaged. High quality styrofoam used to protect during shipmen...
This cabinet came extremely well packaged. High quality styrofoam used to protect during shipment.
All pieces were in perfect condition. Instructions very easy to follow. All pieces fit together perfectly. Took a while for me to assemble as I had no one available to help me. Since the sides were 74 inches high I had to get creative during assembly. I laid one piece against the wall and supported it in two areas with a couple reams of copy paper to hold it steady. Then I was able to continue assembly of other side and top and center. After assembly, got the drawers in and you may need another person to assist with attaching the doors. Doors did not even need adjusting. Amazing. I would say this cabinet is excellent, exactly what I wanted and actually enjoyed putting it together.
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Recommended
Jun 8, 2020
This was easy to assemble and very sturdy. We have...
This was easy to assemble and very sturdy. We have it as an additional pantry storage in our basement. We love it!
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Verified Purchase
May 31, 2020
Very nice piece. well engineered for easy assembly. I used a hot glue gun on all joints ant this ...
Very nice piece. well engineered for easy assembly. I used a hot glue gun on all joints ant this piece is rock solid.
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Verified Purchase
Recommended
May 6, 2020
Easy to assemble and great storage!...
Easy to assemble and great storage!
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Verified Purchase
Apr 22, 2020
That appearance is great. Putting it together not so much...
That appearance is great. Putting it together not so much fun. It was what I needed and looks great.
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Verified Purchase
Apr 21, 2020
A nice piece of (cheap) furniture. It took 4...
A nice piece of (cheap) furniture. It took 4 hours to assembly. I’m using it to store fabric and yarn. Nothing heavy because it is not a sturdy unit. For the price it is a good value but be careful it is not “real” furniture.
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Verified Purchase
1 found this review helpful
Apr 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 8, 2020
we followed the instruction strictly to put the cabinet together....
we followed the instruction strictly to put the cabinet together. Unfortunately there’s a noticeable half an inch gap btw the two doors. We can not adjust it. Unless we drill new holes. It happens to the smaller cabinet we bought too, same brand same problem
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Verified Purchase
1 found this review helpful
Feb 26, 2020
The front doors have a decent gap between them but...
The front doors have a decent gap between them but otherwise a nice piece.
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Verified Purchase
Feb 25, 2020
Easy to assemble, exactly what we wanted!...
Easy to assemble, exactly what we wanted!
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Verified Purchase
Jan 28, 2020
Very sturdy and perfect for my storage needs! Easy to...
Very sturdy and perfect for my storage needs! Easy to assemble.
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Verified Purchase
Jan 7, 2020
Good quality for price. It takes a couple of hours...
Good quality for price. It takes a couple of hours to put it together
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Verified Purchase
Aug 20, 2019
The cabinet was difficult and cumbersome to put together. ...
The cabinet was difficult and cumbersome to put together. Once assembled, the drawers didn’t fit and the doors didn’t close properly. Sat in the way in my bathroom until it was picked up one week later from Home Depot. Now I have to find another cabinet. Very disappointed.
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Response from Heartland Cabinetry RepAug 22, 2019
We apologize you are unsatisfied with your purchase and would like to address your concerns. Our goal is to meet or exceed every consumers' expectations and strive to continue to do so in the future. Please give our Consumer Service team a call at 1-800-489-3351 Monday through Friday 9:00 a.m. to 5:00 p.m. CST if you have any issues that need to be resolved. Thank you.
Verified Purchase
4 found this review helpful
Apr 30, 2019
The finished product serves the purpose we bought it for...
The finished product serves the purpose we bought it for and looks great. The only problem we had putting it together was getting the drawers to fit properly. We finally got it to work except that the drawers do not close completely without an extra push for the last 3/4". Maybe it just needs to get broke-in and loosened up. We are looking to buy a smaller one for the guest bath.
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Verified Purchase
Apr 23, 2019
Fits our needs well in our laundry room for extra...
Fits our needs well in our laundry room for extra storage. Looks good & is more sturdy than most “put together at home” furniture. However I still wouldn’t store very heavy objects in drawers or on shelf.
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Verified Purchase
Nov 6, 2018
A nice sturdy cabinet. Easy to follow directions. Perfect fit.
A nice sturdy cabinet. Easy to follow directions. Perfect fit.