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Customer Reviews for TOTO Drake Modern 2-Piece 1.28 GPF Single Flush Elongated ADA Comfort Height Toilet in Cotton White, SoftClose Seat Included

Internet #317577222

Model #MS776124CEFG#01

Store SKU #1006746770

Customer Reviews

  • 4.6
    out of 82 reviews
  • 80% recommend this product
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Showing 1-30 of 82 reviews
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Easy to order, delivered on time, the install was easy, the toilet works like a champ.
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  • Recommended
The toilet operates well, flushes cleanly, and does not make...
The toilet operates well, flushes cleanly, and does not make excessive noise. Though it is a low volume flush, we have not had any problems with it.
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Good powerful flush, cleans bowl well....
Good powerful flush, cleans bowl well.
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Flushes quickly and quietly. Love it!...
Flushes quickly and quietly. Love it!
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So far so good!
It's been 2 months and I love this toilet!
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1 found this review helpful
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Love this item, great flush....
Love this item, great flush.
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SLEEK DESIGN BUT NOT QUITE
My rating is really a 3 1/2 but that option is not given. The sleek design is definitely eye pleasing. However, for being a TOTO this toilet is extremely loud and the water runs for along time. Though this was at the lower end of their line just a little under 500.00 I would have thought it would consume less water flushing and be so much quieter. A little disappointed.
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2 found this review helpful
This is Toto #5 we’ve installed among 3 different family...
This is Toto #5 we’ve installed among 3 different family homes. It’s definitely on the pricier side- yet it’s a workhouse. We’re most pleased with its looks and operational endurance.
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3 found this review helpful
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Very nice toilet. It met are dimension limits...
Very nice toilet. It met are dimension limits
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Well-made, easy to install
Other than shipping issues with UPS, everything went well with the purchase. I'm happy with the result.
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Typical install for a water closet. No surprises. Great flushing...
Typical install for a water closet. No surprises. Great flushing action. Really nice it is a 1.28 gallon model. Soft close seat is addicting! Got to buy some for the rest of the house now!
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All different sizes - a surprising lack of quality control
The most unexpected lack of quality control. The distance from the mounting bolts to the front of the seat were all different for the three toilets we got: 13”, 14.5”, and 17”. We only noticed because the 17” did not give enough clearance for a shower door; we switched it with the 13” one. All three came in identically labelled boxes. Also, the 17” looks like it might be a 10” rough in and not 12”, but we didn’t measure it - it only seemed that way after we re-installed it and it sat a longer distance from the wall than expected. For a $400 toilet from such a well respect brand we were very surprised.
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Response from VPC, Home-Flex ExpertNov 30, 2022
Please see Toto's response. ValenciaPipe
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1 found this review helpful
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Very simple lines, it uses very little water and it’s...
Very simple lines, it uses very little water and it’s very efficient.
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Best toilet
Excellent toilet. Fits perfectly without taking too much space
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wasted purchase
Toilet looks fine. Wife wanted a narrow toilet due to space. It might as well not flush, because toilet needs to be cleaned after using. Will not use another Toto product .
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Response from TOTO USA AmbassadorJul 19, 2022
Hello, We are sorry to hear that you are so disappointed in the Drake. We work hard to make products that people will love, but sometimes they do not work out perfectly for everyone. We appreciate you taking the time to leave a review and give us your thoughts. If there is anything we can do to make your experience better, please reach out to us directly. Our Technical Support team is standing by to take your call. They can be reached at 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO. TOTOUSA
    1 found this review helpful
    Nice that it also comes in the 10” rough in....
    Nice that it also comes in the 10” rough in. This is a quality toilet that arrived in perfect condition. So glad I chose Toto from Home Depot!
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    Excellent quality and ease of assembly. Installed 3 without incident....
    Excellent quality and ease of assembly. Installed 3 without incident.
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    Quality and finish is outstanding. All hardware provided minus toilet...
    Quality and finish is outstanding. All hardware provided minus toilet bowl flange bolts and wax ring. 1.28 gallon flush action is more than adequate to remove all waste. Installing same toilet in second bath. Very please with purchase and would recommend.
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    We were unclogging a toilet 2-3 times a week and...
    We were unclogging a toilet 2-3 times a week and then replaced with this. We have had one incident in 3 weeks. That is a success!
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    1 found this review helpful
    Had high hopes for "tornado" flush, but actual flush is...
    Had high hopes for "tornado" flush, but actual flush is much weaker than commercial video implies, and toilet requires cleaning after each use. Not realistic or what we'd hoped for in the "boys'" bathroom!
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    2 found this review helpful
    Showing 1-30 of 82 reviews

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