Customer Reviews for TOTO Oval SoftClose Elongated Closed Front Toilet Seat in Cotton White
- SoftClose technology prevents slamming and damage
- Features easy-to-clean, high-impact plastic
- Compatible with elongated toilet bowl
Customer Reviews
Aug 18, 2020
Exactly as pictured/described. Easy install....
Exactly as pictured/described. Easy install.
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Aug 5, 2020
Impossible to mount to the toilet...
Impossible to mount to the toilet
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Response from TOTO USA AmbassadorAug 25, 2020
Hello HomeDepotCustomer, We are sorry to hear that you are having toruble with your seat. We would love the opportunity to determine the problem and offer you a solution. Our Technical Support team is standing by to take your call. They can be reached at 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO.
Jul 31, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jun 24, 2020
I really loved the vibrant color and the quality of...
I really loved the vibrant color and the quality of the product. I quickly installed it on my existing toilet without any problems.
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May 29, 2020
Love the soft close on this toilet seat...
Love the soft close on this toilet seat
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Mar 31, 2020
I like the shape and structure of the model, but...
I like the shape and structure of the model, but the hinge has a little give to it. I bought two and it was the same on both.
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Jan 29, 2020
too expensive compare to other brands
too expensive compare to other brands
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Response from TOTO USA AmbassadorJan 31, 2020
Hello Me, Thank you for taking the time to leave a review and let us know your thoughts about the SoftClose seat. We appreciate your feedback and we thank you for giving the seat a try. We thank you for choosing TOTO!
Dec 25, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Dec 11, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Dec 3, 2019
Delivery was good. Easy to install no problems....
Delivery was good. Easy to install no problems.
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Nov 20, 2019
5 Star Review
Rating provided by a verified purchaser
by
Jul 2, 2019
Works good!
Works good!
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Jun 25, 2019
good
good
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Feb 20, 2019
Feels warm when in use and soft on your back...
Feels warm when in use and soft on your back side, love it!
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Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Aug 7, 2018
very cheap look and feel. Does not attach well to the toilet.
very cheap look and feel. Does not attach well to the toilet.
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Response from TOTO USA AmbassadorAug 10, 2018
Hello spunky, Thank you for taking the time to leave your review and give us your thoughts on the SoftClose seat. We hate to hear that you are disappointed in the seat and we appreciate all of your feedback. I will forward your comments along to our development team for review. We thank you for choosing TOTO.
Jul 14, 2018
Seat is uncomfortable!p...
Seat is uncomfortable!p
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Response from TOTO USA AmbassadorJul 17, 2018
Hello Delmas, Thank you for taking the time to leave a review and let us know your thoughts on the SoftClose seat. We are sorry to hear that the seat has not lived up to your expectations. We try to offer superior products that people will love, but they do not always work out for everyone. We certainly appreciate your feedback and we hope that you will try our new seats in the future. We thank you for choosing TOTO.
Jul 3, 2018
The toilet seat never stays up when you lift it....
The toilet seat never stays up when you lift it. I replaced it once and have the same issue. I think it is a design defect. I only bought it since it went with the Toto toilet but I'll most likely replace it with something that will stay up. Disappointed since it was not a cheap toilet seat.
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Response from TOTO USA AmbassadorJul 5, 2018
Hello DBooky, I am sorry to hear that you are having trouble with your seat. Please reach out to us directly so that we may hopefully be able to provide you a solution. Our Technical Support team is standing by to take your call. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO.
Feb 13, 2018
While the product was great, it was missing screws to...
While the product was great, it was missing screws to attach to an existing toilet.
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Feb 6, 2018
Quality is always great on Toto products. Just a little...
Quality is always great on Toto products. Just a little disappointed with the inside of the interior upper toilet seat .
It has too many ridges for cleaning
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Oct 17, 2017
Fine...
Fine
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Oct 17, 2017
Easy to put on and fits perfectly.
Easy to put on and fits perfectly.
by
Sep 22, 2017
It won't stay open. It's like it's designed for you to squeeze out everything before the lid clo...
It won't stay open. It's like it's designed for you to squeeze out everything before the lid closes completely. Don't buy this. EVER.
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Response from TOTO USA AmbassadorSep 25, 2017
Hi Jon, I am sorry to hear that you are not happy with the SoftClose seat. Please reach out to us directly and give us the opportunity to resolve the issue. TOTO Technical Support is standing by to take your call. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm EST and press "4" when prompted. We also offer live chat on the TOTO USA website. Your feedback is very important to us, and as a result of reviewers like yourself, we are looking into ways to improve the seat for our customers. I will forward your comments to our development team so that they can see what you have to say about the seat. We hope you will give the SoftClose seat a try in the future and we thank you for choosing TOTO.
Sep 6, 2017
The new screws weren't a match to our 8-year old...
The new screws weren't a match to our 8-year old toilet but we used the old ones and made it work.
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Jul 12, 2017
This seat does not work with the TOTO toilet that...
This seat does not work with the TOTO toilet that I purchased. It makes a clattering sound every time you stand up from a seated position. Very disappointed. Will be returning it soon for a refund.
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Price:
$82.14
