Customer Reviews for VELUX 14-1/2 in. x 45-3/4 in. Fixed Deck Mount Skylight with Tempered Low-E3 Glass and White Manual Room Darkening Blind

Thank you for your feedback! When it comes to choosing energy-efficient skylights, VELUX Skylights are the best option. Our skylights are ENERGY STAR certified and are protected by our No Leak Warranty. Building owners, occupants, and code officials are increasingly sensitive to energy use (and costs), and are demanding more and more efficiency from the products they buy and endorse. The ever-growing “sustainable living” movement serves to reinforce this fact. VELUX has been ahead of the curve, and intends to stay there. With more than 90% of our production ENERGY STAR qualified in all United States climate zones, you can specify our products confidently and proudly. And we want to hear from you if you have specific suggestions on how we could do even better for your clients. To reduce CO2 emissions and optimize energy performance, it is necessary to consider the building as a whole, not just the sum of its components. Energy efficiency needs to be incorporated into the very design of the building and natural available resources, such as the sun and wind, should be exploited to a maximum. For instance, windows should be considered as energy contributors. They should be placed at strategic locations to allow for solar heat gain and optimum natural ventilation; and different types of window should be used for north and south-facing installation. The combined effect of these two factors can be enhanced by adding roller shutters and awning blinds that provide a flexible building envelope that keep heat in on cold winter nights and out in summer. Intelligent houses of the future will be designed to control the indoor climate automatically; smart enough to know when to insulate from cold, when to protect from heat and when to provide ventilation.

We are sorry to hear that you are having issues with your VELUX skylights and look forward to helping you resolve them. Please send any details & pictures to: velux.solutions@velux.com or call our Technical Support Team directly @ 1-800-888-0361 We want to have a conversation about this situation and find a solution... so that you can enjoy your VELUX skylights again.

Thank you for taking the time to review our product. We are sorry to hear that the skylight replacement process was not as expected. Over the last 20 years, VELUX has made slight changes to our product design to increase energy efficiency, daylight glass area, and longevity. As a result, the current model skylights are 1/8-1/4 of inch different in width and height. Although you may have to do a touch of interior work, you will not need to change your existing rough opening to accommodate the new skylight. In most cases, your older out-of-reach control rod will work on the newer skylight operator hook/loop. Prior to making this control rod purchase, please give this a try. VELUX strives to provide you with the best product support before and after your purchase. Please do not hesitate to reach out to us directly by phone 1-800-888-3589 or email: vcustomer.service@velux.com for assistance with these concerns.