Easy to assemble looks great. Just wished you had a better selection of colors and fabrics
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Response from Veneta customer serviceSep 6, 2023
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime! -MG
Verified Purchase
Aug 16, 2023
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Verified Purchase
Aug 12, 2023
For the price these are excellent shades and...
For the price these are excellent shades and easy to install.
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Customer review from blinds.com
Aug 9, 2023
Very happy! Great product!
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Response from Veneta customer serviceAug 10, 2023
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime! -GO
Verified Purchase
Jun 30, 2023
Love them! So easy to open and close!
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Response from Veneta customer serviceJul 3, 2023
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime! -GO
Verified Purchase
Jun 5, 2023
2 of the shades were fabricated at the wrong width...
2 of the shades were fabricated at the wrong width and the new shade will not pair with the current remote. No one could help me on phone support
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Response from Veneta customer serviceJun 5, 2023
Please accept our appreciation for your order. We apologize for any inconvenience you may have experienced. We would love to help you with your concern. Please contact our customer service at 855-447-7967 or email us at help@venetawindowfashions.com for further assistance. -GO
Verified Purchase
Mar 29, 2023
Not too difficult to install. Really like the clean look...
Not too difficult to install. Really like the clean look of the style. The ease of use of this blind is very smooth and easy.
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Response from Veneta customer serviceMar 29, 2023
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime! -GO
Verified Purchase
Mar 29, 2023
Top Quality Shades
Superior shades in workmanship, design, and materials. Not easy to install, but I was able to do so flawlessly by following the instructions to the letter. Anyone reasonably handy with tools can install these shades.
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Response from Veneta customer serviceMar 29, 2023
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime! -GO
Verified Purchase
Recommended
Mar 15, 2023
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Verified Purchase
Feb 22, 2023
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Verified Purchase
Jan 26, 2023
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Verified Purchase
Jan 11, 2023
I was disappointed that nearly 2 inches was deducted from...
I was disappointed that nearly 2 inches was deducted from the shade width to accommodate the shade pull. Now the shade doesn’t cover the window glass. The steel chain is heavy and noisy and pulls from the opposite direction than stated. The front chain lowers the blind and the back chain raises. It is awkward to get the chain pull from behind the lowered shade in order to raise it. Ordering the roller direction as a top down was a mistake. Too much gap makes the shade useless for privacy.
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Response from Veneta customer serviceJan 14, 2023
Please accept our appreciation for your order. We apologize for any inconvenience you may have experienced. We would love to help you with your concern. Please contact our customer service at 1-855-558-1222 or email us at help@venetawindowfashions.com for further assistance. -MG
Verified Purchase
1 found this review helpful
Nov 16, 2022
Light filtering shade with easy release..Excellant quality. DIY installed...
Light filtering shade with easy release..Excellant quality. DIY installed
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Response from Veneta customer serviceNov 17, 2022
Thank you so much for taking the time to share the experience you’ve had with Veneta™ Light Filtering Roller Shades. If you have any questions in the future, we’re here for you anytime!
Verified Purchase
Oct 26, 2022
I’m very happy with all my windows treatments!
,...
I’m very happy with all my windows treatments!
,
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Response from Veneta customer serviceOct 27, 2022
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime!
Verified Purchase
Oct 26, 2022
The shades look lovely in our kitchen windows. Nice quality,...
The shades look lovely in our kitchen windows. Nice quality, fit perfectly and we’re easy to install.
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Response from Veneta customer serviceOct 27, 2022
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime!
Verified Purchase
Oct 19, 2022
Replaced another brand woven shade. This is much lighter...
Replaced another brand woven shade. This is much lighter and easy to raise and lower. Also easy to install. Definitely an improvement over the other brand.
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Response from Veneta customer serviceOct 20, 2022
Thank you so much for taking the time to share the experience you’ve had with Veneta™ Roller Shades. If you have any questions in the future, we’re here for you anytime!
Verified Purchase
Sep 13, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Veneta customer serviceSep 15, 2022
Please accept our appreciation for your order. We apologize for any inconvenience you may have experienced. We would love to help you with your concern. Please contact our customer service at 1-855-558-1222 or email us at help@venetawindowfashions.com for further assistance.
Verified Purchase
Jul 13, 2022
Light Filtering Shades
Fit Perfectly and the quality and color was great! Installation was very easy and we are very pleased with the end result.
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Response from Veneta customer serviceJul 13, 2022
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime!
Verified Purchase
Recommended
Jul 12, 2022
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Verified Purchase
Jun 30, 2022
The shade looks great and performs perfectly. I wish I...
The shade looks great and performs perfectly. I wish I could have gotten a valance. I was unable to add it to the cart. Maybe because of the window size?
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Response from Veneta customer serviceDec 21, 2022
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you were unable to receive a valance as an option it could be due to specs. If you have any questions, please reach out to us (855) 447-7967 If you have any questions in the future, we’re here for you anytime!-MG
Verified Purchase
May 19, 2022
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Verified Purchase
May 12, 2022
Curtains were thinner than expected based upon the sample in...
Curtains were thinner than expected based upon the sample in the store. Additionally, installation was terrible and curtains hang at either an angle or off center.
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Response from Veneta customer serviceMay 12, 2022
Hello, thank you for choosing Veneta window treatments and taking the time to reach out. I apologize for the inconvenience to adjust the tension you may try by turning the adjustment dial towards the "+" to increase tension or towards the "-" sign to decrease tension. You may contact our customer service at 1-855-558-1222 or email us at help@venetawindowfashions.com for further assistance.
Verified Purchase
Mar 27, 2022
Easy
Easy to install, looks great
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Response from Veneta customer serviceApr 5, 2022
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime!
Verified Purchase
Recommended
Feb 27, 2022
Never again
terrible customer service, 2 blinds which were incorrect in size and took over 6 months to have installed. These two replacements were ready 3 months apart and I had to wait to have installed together or pay a second install fee.
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Verified Purchase
1 found this review helpful
Feb 22, 2022
Did not know that light filtering would mean that I...
Did not know that light filtering would mean that I could watch TV from outside my house through the shade
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Response from Veneta customer serviceFeb 22, 2022
Please accept our appreciation for your order. If you have questions or need assistance, please contact our customer service at 1-855-558-1222 or email us at help@venetawindowfashions.com, and we will be happy to help.
Verified Purchase
5 found this review helpful
Feb 2, 2022
I have 4 windows with these shades two of them...
I have 4 windows with these shades two of them no longer roll up like they are made to. They have been installed for about two months and they already have big problems.
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Response from Veneta customer serviceFeb 4, 2022
Please accept our appreciation for your order. We apologize for any inconvenience you may have experienced. If a cordless shade has been tending to slide down on its own or has been failing to roll up, the issue can be easily fixed by turning the adjustment dial towards the plus, “+”, to increase the tension. It is suggested that you make this adjustment when roller fabrics are fully dropped down. If you need further assistance, please feel free to contact our customer service at 1-855-558-1222 or email us at help@venetawindowfashions.com. We are here for you anytime!
Jan 31, 2022
Shades are just okay..but 3rd party installer..
This brand is just okay. Recommend declining Home Depots "professional installation" option though as the company Waterscapes (Darlington) was the absolute worst! He took the measurements, didn't factor in obstructions and installed incorrectly. Calls were ignored, so had to request money back. So because this entire experience was extremely painful and I have to return the shades, I have to give this a 2-star.
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Response from Veneta customer serviceFeb 4, 2022
Please accept our appreciation for your order. Measure and Install service is provided by Home Depot. Please contact your local Home Depot store or call 1-800-HOME-DEPOT (1-800-466-3337) for further assistance.
Jan 12, 2022
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Nov 24, 2021
Shades are perfect! technician was non-stop in getting everything done...
Shades are perfect! technician was non-stop in getting everything done quickly and perfectly!!
Yessinia was a huge help in choosing fabrics, shades and roman shades-- her ideas were perfect!
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Response from Veneta customer serviceNov 29, 2021
Thank you so much for taking the time to share the experience you’ve had with Veneta™. If you have any questions in the future, we’re here for you anytime!