Love my new kitchen faucet! It makes a statement in my kitchen and I love how it looks along my island. #vigo love your products will definitely buy more when it’s time to upgrade the bathroom.
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Response from Product SupportJun 14, 2021
Thank you, TedH for your 5-star review and for your kind words on your VIGO Gramercy Pull Down Kitchen Faucet. We are pleased that you had such a great experience and that you were able to share a VIGO brand faucet review and a beautiful photo.
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Customer review from vigoindustries.com
May 30, 2021
Looks great. Works great.
I like how it looks and handles.. the only reason I'm not giving a 5 star is because the extendable tip of the faucet does not go all the way back (flush) when you leave it. It needs to be manually pushed into place. Not sure if it's an issue with the product or an installation problem.
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Response from Product SupportJun 2, 2021
Thank you Xavier for your four star review. We are please to hear that you are enjoying your VIGO Greenwich Pull-Down Spray Kitchen Faucet. If you are having an issue, please contact our product support team at 866-591-7792, option 2 and we will be happy to assist you.
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Customer review from vigoindustries.com
May 28, 2021
Really nice design
Looking great and perfect height!
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Response from Product SupportJun 2, 2021
Hello STYH, We love your photo of your new VIGO Greenwich Pull Down Spray Kitch Faucet. Thank you for your five-star and VIGO product review .We appreciate you for taking the time to share your experience with VIGO
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Customer review from vigoindustries.com
May 20, 2021
Nice modern looking faucet but has a paint flaw
I consider myself very handy and I’ve been around home building and renovations for over 30 years, so I feel my review should help a lot of people. First off, you can’t beat the price for what you get. It’s very modern looking and sleek. Easy to install. You should have running water within 30 minutes and that is even if you are not that handy. The build quality seems solid and well engineered. It has a neat humming sound when the water runs which my wife thought something was wrong with it but in fact it is made to produce high pressure through a smaller nozzle so you get a lot of spray in a concentrated area which I like. That to me is good engineering. I gave it a 4/5 for the same reason most other people did and that is because the darn paint chips off of it very quickly after you start using it. The paint job is still pretty good in general but some parts of it like the lever for water ON/OFF is sensitive to chipping off. I’m not sure how they will fix this issue, but it seems to be a general theme throughout the reviews. It also came with a scratch out of the box on the main stem where the water flows out but I didn’t want to sound like a whiner so I did not call to complain. I just pulled out a Sharpie marker and touched it up. You can see the touch up if you look closely. Otherwise VIGO, your faucet functions really well, just cosmetically it’s a pain in the behind. It’s like when you spot your first grey hair, it makes you upset. I would still recommend this product if you are not OCPD like me and worry about every little scratch.
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Response from Product SupportMay 20, 2021
Thank you Almost50 for your very kind four star rating and kind words on your new VIGO Greenwich Pull Down Sprayer Kitchen Faucet. I do apologize that you are having an finish issue. VIGO Industries offers a Lifetime Warranty on the finish on all of our products and we would be happy to assist you. Please contact me at sf@vigoindustries.com Attn: Barbara and I will be more than happy to assist you.
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Customer review from vigoindustries.com
May 18, 2021
Beautiful
Elegant solution for our kitchen that we could actually afford
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Response from Product SupportMay 19, 2021
Hi Goopy Jiffery Penusbiff! WOW what a beautiful photo of your VIGO Greenwich Pull Down spray kitchen faucet. We are delighted to receive your five star review and you kind words on your new addition.
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Customer review from vigoindustries.com
May 17, 2021
Love it!
Just a perfect faucet. Quality, design, functional, colors, love all about it.
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Response from Product SupportMay 17, 2021
Hi Chaea,
We appreciate your five-star VIGO product review and are glad to hear you are enjoying your new VIGO Greenwich Pull Down Spray Kitchen Faucet. We strive to create the highest quality, design, and customer experience for our customers. We could not be happier to hear you are welcoming VIGO into your home.
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best – VIGO Product Support Team
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Customer review from vigoindustries.com
Apr 26, 2021
Great looking faucet!
Functional with a sleek look. Love it!
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Response from Product Support SupervisorApr 27, 2021
Thank you Adam123 for sharing a photo of your newly installed VIGO Laurelton Pull Down Sprayer Kitchen Faucet. I think it looks stunning. Thank you so much for sharing your five star rating on your new addition.
Customer review from vigoindustries.com
Mar 21, 2021
Nice looking
We’ve had this faucet for about a month now. It looks great in the kitchen with the granite sink. Excellent water pressure. The only thing that would give it 5 stars is a spray function. It was supposed to be black but it’s more of a pewter but that’s ok for us cause it matches our cabinet handles, but if you’re looking for black, it’s not jet black.
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Response from Product SupportMar 22, 2021
Thank you for your kind words Tigrr07. We appreciate you taking the time to share your experience with us and your four-star review on your new VIGO Gramercy Pull Down Sprayer Kitchen Faucet. We take pride in providing our customers with quality assistance and we are happy to hear that we met your expectations.
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best - VIGO Product Support Team
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Customer review from vigoindustries.com
Mar 8, 2021
Looks great, works well but description was misleading in regards to spray function.
We love how it looks in our new kitchen. Stunning and sleek. The one disappointment is that the pull down spray isn't actually a spray. It flows the same as a regular faucet when pulled down. Description made it seem like it had a spray function. Also not sure if it's the design but it moves around a bit in it's base. Works fine but the main faucet piece has some give.
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Response from Product SupportMar 9, 2021
Thank you for your kind words Roronto27. We appreciate you taking the time to share your experience with us and your four-star review on your new VIGO Gramercy We take pride in providing our customers with quality assistance and we are happy to hear that we met your expectations.
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you. The Gramercy is a single function faucet.
All the best - VIGO Product Support Team
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Customer review from vigoindustries.com
Mar 2, 2021
Nice product and quality
Great product I loved
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Response from Product SupportMar 2, 2021
Thank you, Joel. We appreciate your five-star review and are glad to hear you are enjoying your new VIGO Greenwich Pull-Down Spray Kitchen Faucet (VG02029). We strive to create the highest quality, design, and customer experience for our customers. We could not be happier to hear you are welcoming VIGO into your home.
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best – VIGO Product Support Team
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Customer review from vigoindustries.com
Feb 26, 2021
Kitchen faucet
Very happy with our purchase of this kitchen faucet. Really good quality, easy to install, and looks fantastic. Works well and improves the looks of the kitchen. Highly recommend this product.
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Response from Product SupportFeb 26, 2021
Hello Alan,
Thank you for your five star review of your VIGO VIGO Greenwich Kitchen Faucet. At VIGO, we strive to create the highest quality, design, and customer experience for our customers. We could not be happier to hear you are welcoming VIGO into your home, enjoy !
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best - VIGO Product Support Team
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Customer review from vigoindustries.com
Feb 20, 2021
Chipped
We love the overall look and functionality of the faucet, but really dissatisfied with the finish quality. We purchased the matte black, it’s chipping/peeling and is a gold/copper color underneath. We didn’t scratch or damage it in any way so I’m unsure why this is happening.
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Response from Product SupportFeb 23, 2021
Please contact our product support team at 866-591-7792, option 2 and we can assist you with VIGO Industries Lifetime Warranty on all finish.
Customer review from vigoindustries.com
Feb 17, 2021
Amazing
Not only is it beautiful but very functional and easy to use
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Response from Product SupportFeb 17, 2021
Wow what a gorgeous picture of your new unit. It looks awesome and we are so happy to hear that you agree. We appreciate you taking the time to send over your five -star review and kinds words on your new VIGO Greenwich Kitchen Faucet.
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Customer review from vigoindustries.com
Feb 9, 2021
Love the Matte Black
It is super sleek, I put it in my laundry room where I have a lot of black and gray elements and wanted a nice look in there.
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Response from Product SupportFeb 11, 2021
Hi Kat50, Thank you for sending over the photo of your new VIGO Gramercy Kitchen Faucet. I think it looks beautiful where you have it installed. It really makes the back splash pop.
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Customer review from vigoindustries.com
Feb 6, 2021
It's nice.. but......
Beautiful faucet. Just what I was looking for. Install was relatively easy.
Just an fyi... The water supply lines are too short.. They are only 20 inches. The bottom of my countertop to the cabinet floor, where the water supply is, measures 29inches. You gain a few inches in the height of the water supply valves and the water lines from the faucet but the cold water line from the faucet only sticks out a couple inches. So ends up being short by a few inches. I had to go buy longer lines but not a huge deal.
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Customer review from vigoindustries.com
Feb 1, 2021
VIGO Bristol Pulldown Kitchen Faucet
I ordered this and never saw it in person. I LOVE IT! Super sleek and cool looking
Sprayer is soft and works well. The only bad thing is if you shut off from spraying and turn back on it stays in spraying.... my old faucet didnt. But I love it and also bought the soap dispenser to match
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Response from Product SupportFeb 2, 2021
Wow it looks amazing. Thankyou so much for your five star review and lovely words on your newly purchased VIGO kitchen faucet. Enjoy
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Customer review from vigoindustries.com
Jan 29, 2021
Flimsy sprayer clip otherwise easy to instsll
This is a great looking faucet. I don't know how it works yet. The plastic clip that holds the sprayer hose was broken. Ill need a replacement part before use.
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Customer review from vigoindustries.com
Jan 26, 2021
VIGO Pull Down
I bought the faucet a month ago and I absolutely love
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Response from Product SupportJan 26, 2021
It looks awesome. Thank you so much for the photo. We would also like to thank you for the five star rating and very kind words on your new product. Enjoy
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Customer review from vigoindustries.com
Jan 10, 2021
Beautiful elegant look
We bought this in anticipation for our kitchen remodel and I am so glad we did. It looks beautiful with our black quartz sink. It was pretty easy to install and the nozzle detaches and attaches pretty easily when needed.
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Response from Product SupportJan 12, 2021
Wow what a gorgeous picture. We love receiving pictures from our customers. We are so happy to hear that you are more than satisfied with you VIGO Greenwich kitchen faucet and we are certain you will enjoy it for years to come.
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Customer review from vigoindustries.com
Dec 29, 2020
Beautiful
Sooooo excited!!! Hubs bought for me for Christmas!!!
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Response from Product SupportDec 29, 2020
Thank you for your five star review on your beautiful Christmas gift of a new VIGO Greenwich Kitchen Faucet. We are happy to hear how excited you are to be welcoming VIGO into your home!
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Customer review from vigoindustries.com
Dec 7, 2020
Great quality!
I received my brass Vigo Faucet a few weeks ago. I am very happy with the quality and smoothness of how it works! It arrived well protected, I was very impressed with the quality and service I have received.
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Response from Customer ServiceDec 7, 2020
Hello Charlotte,
Thank you for your photo of your beautiful VIGO Greenwich Kitchen Faucet. We greatly appreciate your five star review and recommendation. At VIGO,
we strive to create the highest quality, design, and customer experience
for our customers.
Happy Holidays from Team VIGO
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Customer review from vigoindustries.com
Dec 6, 2020
I love the finish
Really compliments my kitchen beautifully!
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Response from Customer ServiceDec 7, 2020
Hello,
A stunning looking kitchen, beautiful indeed! Thank you for your five star review of your VIGO Gramercy Kitchen Faucet and sharing your photo with us. At VIGO we strive to provide customers with THE IDEAL EVERYDAY, Enjoy !
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Customer review from vigoindustries.com
Nov 29, 2020
Sleek and well built faucet
I just installed my new Vigo pull-down spray kitchen faucet in matte black. I love the matte black look and sleek design. The spray switch works great and the spray is very powerful. The spray head retracts and clips back in the faucet well. The lever to turn on the faucet is slim but strong.
Overall, I am very happy with my purchase. This is a great product for the cost! The only reason that I didn’t give it 5 stars is because the hot and cold engraving on the faucet lever are backwards compared to the hot and cold water lines. I.e., if you turn the lever towards you it is cold even though the faucet is engraved “H” for hot. However, the simple fix is to swap the water lines. Vigo should fix this manufacturing defect.
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Response from Customer ServiceNov 30, 2020
Hello Drake!
Thank you for your four star review and recommendation of the Vigo Greenwich Kitchen Faucet. We take pride in providing our customers with quality assistance and we’re happy to hear that we met your expectations. Best Regards from Team VIGO
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Customer review from vigoindustries.com
Nov 26, 2020
Beutifull piece !
Excellent piece , gives a perfect touch for you kitchen.
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Response from Customer ServiceNov 30, 2020
Hello Anita,
Thank you very much for sharing your photo with us, that is great!! We are so happy you are enjoying your new VIGO Greenwich Kitchen Faucet. Thank you for taking the time to provide your recommendation and five star review, enjoy!
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Customer review from vigoindustries.com
Nov 18, 2020
Sleek , great contemporary look!
Only issue, sprayer notch must align with the one on the faucet to retract and it isn’t always effortless to do so. This becomes annoying when you frequently use the sprayer and it shouldn’t be.
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Response from Product SupportNov 19, 2020
Good morning,
Thank you for taking the time to send over your feedback on your VIGO Greenwich Kitchen Faucet. Please contact our product support team at 866-591-7792, option 2 and allow us to trouble shoot the issue with you
Customer review from vigoindustries.com
Nov 14, 2020
Love this!
This is the perfect faucet with built in sprayer. It is so high-end and classy.
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Response from Customer ServiceNov 16, 2020
Hello Lola,
Great to see you are enjoying your new Vigo Greenwich Kitchen Faucet, it looks fantastic! We are so thankful for your five star review of Vigo and hope you will enjoy your faucet for many years to come.
Best Regards from Team Vigo
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Customer review from vigoindustries.com
Nov 9, 2020
Simple, sleek, elegant and practical.
This faucet and soap dispenser were definitely a great decision to upgrade our kitchen. When I first saw this faucet online I loved how sleek and modern it looked without being too extra. This faucet gives ample water flow and the pullout feature makes reaching every corner of the sink of big pot and pan a breeze! This particular faucet was out of stock in all of my nearby stores and online shops and I can definitely see why. It’s simple yet sophisticated and definitely upgrades the look of a kitchen. The soap dispenser was very easy to install and easy to refill and there has been absolutely no issues with it pumping out the soap. One pump is all you really need to get your dish sponge all sudsy and ready to clean up messes in an instant, it also makes the space look less cluttered and clean. Definitely happy with this purchase. Hoping these will last us a very long time!
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Response from Product SupportNov 10, 2020
Thank you so much for your awesome review and five-star rating. We are glad to hear that you love your new VIGO Greenwich kitchen faucet. We strive to create the highest quality, design and customer experience for our customers. We are confident that you will continue to enjoy your faucet for years to come.
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Customer review from vigoindustries.com
Nov 4, 2020
It's like jewelry for my kitchen
I bought the faucet for newly remodeled kitchen and it's so beautiful!
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Response from Product SupportNov 4, 2020
Thank you! We appreciate your five-star review and are glad to hear you are happy with your VIGO Greenwich Pull Down Kitchen Faucet. At VIGO we strive to create the highest quality, design, and customer experience for our customers. We could not be happier to hear you are welcoming VIGO into your home.
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Customer review from vigoindustries.com
Oct 30, 2020
Nice and elegant
Very modern and sleek.
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Response from Product SupportOct 30, 2020
Good afternoon,
Thank you for your 5-star review and lovely review of your recent purchase of the VIGO Greenwich Pull Down Spray Kitchen Faucet. We strive to provide the highest quality, design, and customer experience; we are confident you will continue to love your Greenwich pulldown sprayer kitchen faucet for years to come.
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Customer review from vigoindustries.com
Oct 23, 2020
Great and Sleek
Very strong stream either function, sleek style, reliable