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Customer Reviews for Whirlpool 18.2 cu. ft. Top Freezer Refrigerator in White

Internet #205730499

Model #WRT318FZDW

Store SKU #1005698181

  • FLEXI-SLIDE bin moves side-to-side for convenient storage options
  • Convenient, up-front electronic temperature controls
  • Easily access items like butter and yogurt in the Dairy Center

Customer Reviews

  • 4.3
    out of 5,829 reviews
  • 88% recommend this product
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Showing 1-30 of 5,829 reviews
Great size for our location
[This review was collected as part of a promotion.] This refrigerator is a graet rep;lacement for a 22 year old refrigerator. The size and performance meets our need well.
by
    Fine after a week.
    [This review was collected as part of a promotion.] So far, it's fine - but it's only been a week. The true test will be if it lasts 5 years or more, unlike my last two refrigerators.
    by
      Easy on the wallet and the eye.
      [This review was collected as part of a promotion.] Economical and reliable. This fridge is in a rental unit and my tenant loves it.
      by
        • Recommended
        Temperature
        [This review was collected as part of a promotion.] To big of a temperature gap between the warmest setting and the next colder one. Needs a "dial" thermostat.
        by
          • Recommended
          It’s keeping the food cold.
          [This review was collected as part of a promotion.] Seems to be working fine. I hope it lasts longer than five years like the last Whirlpool refrigerator lasted. Hopefully I will get two of the three hole plugs that are missing from the top of the refrigerator. I ordered them for the second time today. The first order arrived incorrectly. arrived incorrectly.
          by
            Good Box, Good Price
            [This review was collected as part of a promotion.] Fits well as a replacement for an old refrigerator.
            by
              • Recommended
              Great storage features!
              [This review was collected as part of a promotion.] Excellent appliance. Extra attention to storage is appreciated.
              by
                Ahhh, silence…
                [This review was collected as part of a promotion.] We got this fridge a week ago and it is sooo quiet…. We love it!!
                by
                  • Recommended
                  I love my new refrigerator is absolutely perfect for our new little house.
                  by
                  • Verified Purchase
                  Perfect for rental apartment
                  [This review was collected as part of a promotion.] Replacement refrigerator is working fine. Not problems at this time
                  by
                    Great Unit
                    [This review was collected as part of a promotion.] Although only a few weeks old this refrigerator has surpassed all expectations. Maintains a consistent cooling/freezing temperature. Plenty of storage space with adjustable shelf heights. Great unit.
                    by
                      • Recommended
                      [This review was collected as part of a promotion.] great refrigerator for an extra one (in laundry room)
                      by
                        • Recommended
                        Keeps food good and cold
                        [This review was collected as part of a promotion.] A good refrigerator, works well, satisfied with purchase
                        by
                          New Fridge
                          [This review was collected as part of a promotion.] It makes a loud noise. Not sure if it's suppose to do that. I don't have an icemaker on it.
                          by
                            • Recommended
                            I especially liked the freezer unit on top.
                            [This review was collected as part of a promotion.] I bought refg from our local dealer and did appreciate the fast service and installation time and the removal of old refg. Unfortunately, I had to vacate my home a short time after it was installed due to illness so family now uses as a vacations home.
                            by
                              I like the sliding drawer
                              [This review was collected as part of a promotion.] Overall, enjoying my new refrigerator with the exception that I almost have to turn my head upside down to see what is in the bottom of the refrigerator. It is extremely low.
                              by
                                Refrigerator
                                [This review was collected as part of a promotion.] It serves its purpose however, I have hit my head on the handles a couple of times. I had a totally different one before, just not used to it yet.
                                by
                                  • Recommended
                                  buy earplugs
                                  [This review was collected as part of a promotion.] Terribly disappointing refrigerator. Never have has a fridge this noisy.
                                  by
                                  Response from Consumer CareApr 16, 2024
                                  Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 519418. We’re looking forward to hearing from you. Marie Q
                                    Terrible Purchase
                                    I bought this refrigerator in March of 2022. I left Florida for the season in May 2022. When I came back in January 2023 the refrigerator was making a whining noise. The repairman was back and forth over 6 times. He couldn’t solve the problem. Whirlpool asked for a recording of noise. They got back to me only to tell me it was normal! I’ve never owned a refrigerator that made this kind of noise. It’s still making all kinds of different noises but not as often. This is the LAST Whirlpool product I will ever buy.
                                    by
                                    Response from Consumer CareApr 15, 2024
                                    Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 519011. We’re looking forward to hearing from you. Marie Q
                                      No noise, A lot of space.
                                      [This review was collected as part of a promotion.] It’s a great purchase. A lot of space. Perfect size for the kitchen.
                                      by
                                        Like spaciousness of interior
                                        [This review was collected as part of a promotion.] Older families need to downsize over time. A family of two no longer requires spacious appliances with multiple features. We require convenience of locating the contents easily. Visibility is important. Shelving on door either too tall or too short.
                                        by
                                          • Recommended
                                          Perfect size for our space.
                                          [This review was collected as part of a promotion.] This refrigerator meets our needs very well. We are happy with it.
                                          by
                                            • Recommended
                                            nice
                                            [This review was collected as part of a promotion.] very nice glass a little weak small a little loud to small
                                            by
                                              • Recommended
                                              [This review was collected as part of a promotion.] Freezer door had 2 dents in it from shipping . Now I have to wait 6 to 8 weeks for replacement..
                                              by
                                              Response from Consumer CareApr 12, 2024
                                              Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 517811. We’re looking forward to hearing from you. Marie Q
                                                Sure Fire
                                                [This review was collected as part of a promotion.] This is one purchase I made that does exactly what it's supposed to do. VERY pleased with it.
                                                by
                                                  • Recommended
                                                  Very happy with space and smooth running.
                                                  by
                                                  • Verified Purchase
                                                  good refrigerator but gasket door problem.
                                                  [This review was collected as part of a promotion.] nice refrigerator, big and roomy only problem is the door gasket was compressed so I can not change handle from left to right. Chat box person set up a repair man and that was great but repair man did not fix it, did not install a new one and told us to lightly heat up the gasket every day and massage it open for a week, he said that might work. Not happy with the result of the repairman. I should not have to do that on a brand new appliance.
                                                  by
                                                    Great features
                                                    [This review was collected as part of a promotion.] I so happy I went with this appliance it’s really nice and spacious
                                                    by
                                                      • Recommended
                                                      very simple fridge but exactly what i wanted - freezer on top, ample storage in doors. Would get 5 stars IF the deli drawer were wider and if the outside finish were smooth.
                                                      by
                                                      • Verified Purchase
                                                      Basic refrigerator
                                                      [This review was collected as part of a promotion.] Appliance works as expected. The freezer keeps everything frozen solid, except ice cream. It barely freezes ice cream at all.
                                                      by
                                                        Showing 1-30 of 5,829 reviews

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                                                        Refrigerator Width (in.)

                                                        29.75 in

                                                        29.75 in

                                                        29.75 in

                                                        29.75 in

                                                        Depth (Excluding Handles) (in.)

                                                        31.38 in

                                                        31.38 in

                                                        32.88 in

                                                        32.125 in

                                                        Height to Top of Refrigerator (in.)

                                                        65.38 in

                                                        65.38 in

                                                        65.38 in

                                                        65.875 in

                                                        Ice Maker Features

                                                        No Ice Maker

                                                        No Ice Maker

                                                        No Ice Maker

                                                        No Ice Maker

                                                        Total Capacity (cu. ft.)

                                                        18.2 cu ft

                                                        18.2 cu ft

                                                        19.2 cu ft

                                                        19.2 cu ft