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Customer Reviews for Whirlpool 21.3 cu. ft. Top Freezer Refrigerator in White

Internet #205658425

Model #WRT511SZDW

Store SKU #1003109581

  • Make space for tall items with the FLEXI-SLIDE bin
  • Keep food looking like it should with LED interior lighting
  • Keep noise down in the kitchen with quiet cooling

Customer Reviews

  • 4.2
    out of 757 reviews
  • 80% recommend this product
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Showing 1-30 of 757 reviews
Handle is NOT on the proper side.
[This review was collected as part of a promotion.] Even though the delivery person moved my old refrigerator which had the handle on the other side as compared to the new one. No one asked me about the handle position..., and I did not notice the new one was on the wrong side until the delivery guy left. WHY is this not a standard question when receiving a new refrigerator?
by
    • Recommended
    Nice refrigerator
    [This review was collected as part of a promotion.] Bought this refrigerator to replace a thirty year old refrigerator that quit working. Am amazed how much more space this new one has since both are the same size. The door shelf space is nice. Very happy so far.
    by
      • Recommended
      Great Choice
      [This review was collected as part of a promotion.] My new refrigerator is spacious. There is ample room for vegetables, fruit, beverages, etc. The drawers are conveniently placed. One may even be moved for more versatility.
      by
        • Recommended
        Bright lighting in refrigerator and freezer
        [This review was collected as part of a promotion.] I’m very happy I purchased this model it has so much room
        by
          • Recommended
          Great appliance
          [This review was collected as part of a promotion.] I purchased this refrigerator and chose Whirlpool as I have other Whirlpool appliances and have been very satisfied with their products. I decided on this model as it suited my needs in all aspects. It’s more than I expected. It’s has plenty of shelf space, large freezer storage area, quiet, good looking and works like a charm. I am extremely happy with my purchase and recommend it highly.
          by
            • Recommended
            Just a little loud.
            [This review was collected as part of a promotion.] After a few months I can say this is exactly the refrigerator I was looking for. Nothing fancy but it totally gets the job done. It does run a bit loud, but I'm getting used to it.
            by
              • Recommended
              Great fridge and freezer
              [This review was collected as part of a promotion.] I just bought my home a month ago, and so far, this fridge and freezer has been perfect! Spacious, easy to clean, and perfect for my new home!
              by
                • Recommended
                It’s good but not great
                [This review was collected as part of a promotion.] Easy to access. Very quiet and overall looks good. Inside plastic appears cheap and finish is rough. You can see some insulation peaking out.
                by
                  • Recommended
                  Great fridge and freezer. Exactly what we needed.
                  [This review was collected as part of a promotion.] We bought this fridge to replace a fridge that was 13+ years old. It meets all of our needs well. The only issue was that the freezer light did not work when we installed it. However Whirlpool quickly came to fix it. Would recommend.
                  by
                    it is 4 star, had a bit of problem changing...
                    it is 4 star, had a bit of problem changing the hinges, the bolt treads where off a bit and will see how the next power bill shows energy use.
                    by
                    • Verified Purchase
                    Lots of spce
                    [This review was collected as part of a promotion.] We bought this fridge as a second to go in our garage. Initially the freezer wasn’t keeping up and we were hoping that was just because it was so cold outside. Since then, it’s been doing great. We’ve had it for about a month. Very nice looking.
                    by
                      • Recommended
                      So Far, So Good
                      [This review was collected as part of a promotion.] Happy so far- it does what we expected it to do. has lots of room and is fairly quiet. I am a bit disappointed because I have tried SEVERAL times to order an appropriate ice maker on the Whirlpool website with NO LUCK. Really???? I would think ordering a Whirlpool ice maker for a Whirlpool refrigerator on the Whirlpool site would be simple but always shows NOTHING when I look. Pretty poor in that respect!!!
                      by
                        • Recommended
                        Great size. Nice bright lighting.
                        [This review was collected as part of a promotion.] The movable shelf tray is a nice feature. Love the enclosed plastic shelf bins on the door as opposed to just a plastic strap to hold items. Freezer is a great size.
                        by
                          • Recommended
                          good space
                          [This review was collected as part of a promotion.] it does the job I want it to do. It has alot of space for its size
                          by
                            UPDATE ON PREVIOUS REVIEW!!!
                            Update on January 15th, 2023 review; now the customer service to have a technician check the refrigerator is the worst. It's been almost a month and a half since I started having cooling and noise problems with this equipment and NO ONE HAS SHOWED UP YET TO MY HOUSE. Today was supposed to be the fifth attempt for service and the technician had the address wrong, despite many times confirmed address. Service orders 2115899, 2131740, 2134896, and 2139312 failed to comply.
                            by
                            Response from WhirlpoolTeamFeb 10, 2023
                            Thank you for sharing your insights with us, MMC787. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                              Everything working like it should not issue so far
                              [This review was collected as part of a promotion.] Good fridge keeps everything cool not issues found.
                              by
                                • Recommended
                                Loud Noise from Compressor
                                The refrigerator is generally nice with the exception of the noise coming from the compressor. I measured it at 55dB. It is very loud and at a frequency that is very annoying. I had to return the refrigerator because it was too noisy. I went with a different manufacturer - there's was nearly silent.
                                by
                                Response from WhirlpoolTeamFeb 1, 2023
                                We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand
                                • Verified Purchase
                                Appears well built & so far, all OK
                                [This review was collected as part of a promotion.] Aside from delivery damage issues to freezer door, so far all appears to be working correctly. Too early to consider recommendations to anyone.
                                by
                                  Great features
                                  [This review was collected as part of a promotion.] This is a beautiful large refrigerator unit! We love all the space. Having the freezer on top is our go to. All around a great product.
                                  by
                                    • Recommended
                                    nice refrigerator
                                    [This review was collected as part of a promotion.] bought this to replace our old refrigerator that stopped working. Bought this one for the size to fit where our old one was the price was good and the refrigerator meets our needs. It has a Lage top freezer.which is nice except it seems to have taken some room from the bottom. it does not seem like we get as much in as our old refrigerator but still a nice one
                                    by
                                      • Recommended
                                      So roomy!
                                      [This review was collected as part of a promotion.] Because of size constraints in my kitchen, there were not a lot of choices for a refrigerator. But I love what I chose. There is so much more room in both the refrigerator and freezer than in my prior side-by-side. Shelving is perfect. There are plenty of door bins, with several choices for position. My only negative is that the refrigerator hums a bit loud at times.
                                      by
                                        • Recommended
                                        Roomier than I thought it would be
                                        [This review was collected as part of a promotion.] I purchased this as it could fit in my limited space and allow me to open my dishwasher. I do have to push the door in a little to make sure I can open the dishwasher. I like the size of the freezer, but I am disappointed that I don't have a filter to provide filtered water for the ice maker I had installed. I would like it to have a better seal around the doors as one night the freezer wasn't entirely closed (full freezer). Good room in the refrigerator as well. I would have liked 2 half shelves to change height. Not crazy about the door compartments as adjusting them is too limited.
                                        by
                                          • Recommended
                                          Flexibility
                                          [This review was collected as part of a promotion.] Nice roomy size. Love that electronics on top if water gets in garage.
                                          by
                                            • Recommended
                                            Its quiet
                                            [This review was collected as part of a promotion.] Bought this early in January 2023. It is to replace a failing refrigerator. New one works good and is much quieter than the one we replaced. More efficient also.
                                            by
                                              • Recommended
                                              DO NOT BUY THIS PIECE OF JUNK!!!
                                              It stopped working by Day 3 and lost $250 worth of groceries. We wanted to get rid of our old GE refrigerator which required a lot of techncian work from GE and here we are having the same freaking problems, but now with Whirpool. Paid top dollars for a piece of junk that's already requiring maintenance. Had to put back our old fridge until maintenance shows up. Will update on this. I WANT MY MONEY BACK!!!
                                              by
                                              Response from WhirlpoolTeamJan 19, 2023
                                              Thank you for sharing your insights with us, MMC787. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                                                2 found this review helpful
                                                Very Good Basic Refrigerator
                                                [This review was collected as part of a promotion.] After replacing a 10 month old defective GE fridge, this Whirlpool had a defective freezer light bulb. A local service ordered a bulb and I replaced it. It's a bit odd that both the freezer and fridge lights come on when either door is opened. I suppose it saves wire. I am looking for more drawer options. The refrigerator, though, cools and freezes very nicely.
                                                by
                                                  • Recommended
                                                  Not pleased
                                                  [This review was collected as part of a promotion.] I purchased refrigerator July 2022 bottom did not get cool called whirlpool they sent another refrigerator same problem but this time the top keep. Defrosting on it on.
                                                  by
                                                  Response from Consumer CareJan 3, 2023
                                                  Thank you for sharing your insights with us, Tai Evans. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64283PALY or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Michael D
                                                    never worked from day one
                                                    [This review was collected as part of a promotion.] it never worked had repairman out several times. they replaced a lot of parts with no avail. why have to replace parts on a day old refridgerator?
                                                    by
                                                    Response from Consumer CareJan 3, 2023
                                                    Thank you for sharing your insights with us, don.. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64243PIky or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Michael D
                                                      Satisfying, nice replacement fridge
                                                      [This review was collected as part of a promotion.] WRT511SZDW Is a nice smaller, above basic fridge. Great LED lighting with color just slightly on the blue side but not horrible. Door storage is copious with flexible bins. All bin plastic is on the thin side but gentle handling will help longevity. Our door seals fit tightly and temperature is nice and cold.but allow at least 3 days to adjust to your environment before adjusting up or down. Optional ice maker (W11517113) is great and super easy to install. Fridge is pre-plumbed. Smooth, shiny outside finish is attractive. Reasonable expectations with no nit-picking will aid enjoyment.
                                                      by
                                                        • Recommended
                                                        Stop working after 18 months
                                                        Completely went out after 18 months the real piece of crap.
                                                        by
                                                        Response from WhirlpoolTeamDec 26, 2022
                                                        Thank you for sharing your insights with us, Home Depot Customer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                                                          2 found this review helpful
                                                          Showing 1-30 of 757 reviews

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                                                          Refrigerator Width (in.)

                                                          32.75 in

                                                          32.75 in

                                                          32.75 in

                                                          32.75 in

                                                          Depth (Excluding Handles) (in.)

                                                          32.5 in

                                                          30.63 in

                                                          30.63 in

                                                          32.5 in

                                                          Height to Top of Refrigerator (in.)

                                                          65.5 in

                                                          65.5 in

                                                          65.5 in

                                                          65.5 in

                                                          Ice Maker Features

                                                          No Ice Maker

                                                          No Ice Maker

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                                                          Total Capacity (cu. ft.)

                                                          21.3 cu ft

                                                          20.5 cu ft

                                                          20.5 cu ft

                                                          21.3 cu ft