#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)855-5420

Tool & Truck Rental

(281)855-5421

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6800 Hwy 6 North

Houston, TX 77084

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 464 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (464)
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Showing 1-30 of 464 reviews
I have been going to this store for years, but today I was helped very quick with great customer ...
I have been going to this store for years, but today I was helped very quick with great customer service. Employees were nice, saying hi, and you could tell by their eye movement they were smiling even under their mask.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is busier than ever and is doing what they can to help prevent the spread of this viru...
This store is busier than ever and is doing what they can to help prevent the spread of this virus. They do need more employees to help the sudden rush of business. Each day, understandably, there is a line to get in, but they don't have the staff to take care of all the customer's needs. The employees they DO have are doing the best they can and are doing a great job.
by
  • Verified Purchase
  • Recommended
The employees in this store are not only rude but they do not acknowledge a customer, who by the ...
The employees in this store are not only rude but they do not acknowledge a customer, who by the way, pays your checks. I asked for assistance with a heavy item onto my cart and to my truck and the FIVE employees standing around gabbing walked away still talking with each other. I gave it one star because you can't complete this without doing so.
by
  • Verified Purchase
1 found this review helpful
I found everything that I need in one visit. The store was clean and easy to navigate. Thank You ...
I found everything that I need in one visit. The store was clean and easy to navigate. Thank You very much.....
by
  • Verified Purchase
  • Recommended
After my email receipt didn't send I had a horrible time trying to get one looked up and printed....
After my email receipt didn't send I had a horrible time trying to get one looked up and printed. Shouldn’t take 4 employees one who started being condescending and rude manager (Nesha) who couldn’t care less to get one printed or listen when I was trying to explain to her what just happened after waiting almost 30 mins for her to get to me. You guys have a Lowe’s in the same parking lot and will be going there from now on. Should have gone there in the first place. Do better
by
  • Verified Purchase
1 found this review helpful
I get great service from wonderful people!
I get great service from wonderful people!
by
  • Verified Purchase
  • Recommended
Always good staff!!! Easy to get help and I can definitely appreciate that
Always good staff!!! Easy to get help and I can definitely appreciate that
by
  • Verified Purchase
  • Recommended
Customer service .not good starting from supervisers
Customer service .not good starting from supervisers
by
  • Verified Purchase
1 found this review helpful
Neighborhood store, in and out quickly, no lines even at the time I shopped there, 7:30 PM.
Neighborhood store, in and out quickly, no lines even at the time I shopped there, 7:30 PM.
by
  • Verified Purchase
  • Recommended
Super friendly employees and very knowledgeable
Super friendly employees and very knowledgeable
by
  • Verified Purchase
  • Recommended
Good service
Good service
by
  • Verified Purchase
  • Recommended
Almost every department has a resident expert. Especially true in you home - electrical section ...
Almost every department has a resident expert. Especially true in you home - electrical section at this location. He has a chest full of Home depot "badges" and on days when I have an electrical situation, if he's not there I put it off until tomorrow. Sorry that I cannot give you his name - its on his badge but we each call the other "sir" and that works for me............
by
  • Verified Purchase
  • Recommended
Store is always clean, organized and great items. Happy to shop here.
Store is always clean, organized and great items. Happy to shop here.
by
  • Verified Purchase
  • Recommended
I called in and spoke to a woman named "Chi." I had questions regarding the Home Depot credit car...
I called in and spoke to a woman named "Chi." I had questions regarding the Home Depot credit card and purchasing or ordering certain items that don't exist in store. She is knowledgeable and sweet. After a long day running errands and recent struggles in my personal life speaking to a total stranger that seemed to genuinely care whom answered my inquiry with exquisite charisma and tone was awesome.
by
  • Verified Purchase
  • Recommended
This store has gotten better in than in recent years. Now their are
This store has gotten better in than in recent years. Now their are
by
  • Verified Purchase
  • Recommended
Matt and Langston in the hardware department were a pleasure to work with. They got my locks reke...
Matt and Langston in the hardware department were a pleasure to work with. They got my locks rekeyed and copies made for me in no time. They were super friendly and helpful.
by
  • Verified Purchase
  • Recommended
Very nice store.
Very nice store.
by
  • Verified Purchase
  • Recommended
This store use to be good! Customer Service was better and employees were much attentive and bett...
This store use to be good! Customer Service was better and employees were much attentive and better trained! Now it seems like one is ever available and no one cares to help!
by
  • Verified Purchase
1 found this review helpful
I can always shop at this location with no issues. Always a happy face willing to help and provid...
I can always shop at this location with no issues. Always a happy face willing to help and provide the best advice. Thank you!
by
  • Verified Purchase
  • Recommended
This is a clean, organized, stocked and labeled store. The employees are engaged and friendly. T...
This is a clean, organized, stocked and labeled store. The employees are engaged and friendly. The best Home Depot
by
  • Verified Purchase
  • Recommended
The stir was clean, the employees was so pleasant and professional in the areas where I was shopp...
The stir was clean, the employees was so pleasant and professional in the areas where I was shopping and they would assist me to other departments I needed to get other things. I love my Home Depot that’s located In Copperfield.
by
  • Verified Purchase
  • Recommended
This Home Depot is my favorite is close to my house is clean and organized I will recommend this ...
This Home Depot is my favorite is close to my house is clean and organized I will recommend this store..!!!
by
  • Verified Purchase
  • Recommended
The Copperfield store is well stocked, organized with courteous and knowledgeable staff members w...
The Copperfield store is well stocked, organized with courteous and knowledgeable staff members willing to offer suggestions on what will work best for your task at hand. What more needs to be said!
by
  • Verified Purchase
  • Recommended
This is the first home depot I have been in, in awhile that had great employees who were knowledg...
This is the first home depot I have been in, in awhile that had great employees who were knowledgeable and had great customer service. Highly recommend Al in appliances and Kabir in blinds!
by
  • Verified Purchase
  • Recommended
Easy to shop. Always able to find someone who can help me with my project.
Easy to shop. Always able to find someone who can help me with my project.
by
  • Verified Purchase
  • Recommended
Great store with friendly and helpful employees.
Great store with friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
300% better that you know who.....HD!
300% better that you know who.....HD!
by
  • Verified Purchase
  • Recommended
Copperfield store made it right after a poor shopping experience. Really appreciate doing busines...
Copperfield store made it right after a poor shopping experience. Really appreciate doing business with managers and assiciates who care about their customers. Great store! My HD location for life. Go HD Houston #6506!!!
by
  • Verified Purchase
  • Recommended
I shopped the store four mins. before closing Salam not only greeted me coming in just like the s...
I shopped the store four mins. before closing Salam not only greeted me coming in just like the store was open up for the day with a great smile, ensured I got checked out properly. I went to the wrong register. Blanca assisted me in the paint department with a caring and professional attitude . They both made me feel welcome despite the store closing in 4min! Top notch customer experience .
by
  • Verified Purchase
  • Recommended
I have been to this store several times and whenever I can not find something or have a question ...
I have been to this store several times and whenever I can not find something or have a question about the product, their personal seem to be very well trained.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 464 reviews

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