#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)855-5420

Tool & Truck Rental

(281)855-5421

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6800 Hwy 6 North

Houston, TX 77084

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.3 out of 458 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
Horrible customer service
The manager Lisa, is very unprofessional and not punctual. Had no hurry to hear a customer complaint and how to help them as well as the cashier jazmin. She had an ugly attitude and ignored the fact that we were there.
by
    1 found this review helpful
    Store
    I appreciated my shopping experience at this store. Keep up the great work!
    by
      • Recommended
      The employees are very helpful in this store. When we couldn't find what we were looking for the ...
      The employees are very helpful in this store. When we couldn't find what we were looking for the employee went out of his way to help and succeeded/
      by
      • Verified Purchase
      • Recommended
      Great management and customer service at the return desk. Good info on kitchen sinks and faucets.
      Great management and customer service at the return desk. Good info on kitchen sinks and faucets.
      by
      • Verified Purchase
      • Recommended
      store was clean & friendly employees
      store was clean & friendly employees
      by
      • Verified Purchase
      • Recommended
      is very good
      is very good
      by
      • Verified Purchase
      • Recommended
      Great customer service
      All the store employees are very helpful. I would recommend to this store in cypress area.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Time Saver
      I appreciate that Home Depot.com provides information such as in store product availability and the exact location in the store where you can find the products you want to purchase. It makes it so easy to choose Home Depot as your home improvement store when you can walk in, go to the aisle and bay and find what you're looking for. How efficient!
      by
      • Verified Purchase
      • DIY
      • Recommended
      They want you to have a great shopping experience!
      Scott is a great manager, very approachable with high personal skills. His staff has a can do attitude, and ready to help you with your home repair needs.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Quick service help
      Early Friday morning helpers were there to provide assistance even to search other stores for the missing item. Cleaning was going on with piles of sweepings at each row, it didn't bother me but someone not watching could have kicked it around just to be swept again, no big deal. The guy at the service desk was very helpful.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Cashier Charles very rude
      The cashier charley first gave me the wrong information to return my oven that i just bought. He was really rude to me . Then when I wanted to return the oven he didnt help me. He was just unhelpful and didnt care about our situation. He had no respect for us. He was really unfriendly
      by
        • Recommended
        1 found this review helpful
        Horrible Manager
        The employees we dealt with were terrific. The manager needs retraining in customer service. He pitched a fit and was yelling our cashier and my husband and I. Will never go to this store again because of him. Would rather go a couple of extra miles to a different one
        by
        • Verified Purchase
        2 found this review helpful
        Home Depot - rock solid big box store par exellence!
        The store was well-ordered and clean - I use the convenient self-check out almost all the time and I get an email confirmation of my purchase.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Paint purchase
        The isles, floors, and counters are generally clean.
        by
        • Verified Purchase
        • Pro
        • Recommended
        Great Store for all my DIY
        One of the best of all the Home Depot stores I have been to in the Greater Houston area.
        by
        • Verified Purchase
        • DIY
        • Recommended
        High quality service and professional performance.
        Quality of service, quality of goods, realistic costs and professional personnel are always very superior and expected from this facility. The Lowe's facility, which is located right next to this facility has never been as professional in their operations and service.
        by
        • Verified Purchase
        • Pro
        • Recommended
        THERE ISN'T A BETTER HARDWARE STORE!!!
        I HAD A WONDERFUL EXPERIENCE WITH THE ASSOCIATE THAT WORKED IN THE PAINT DEPARTMENT. BY HER BEING INQUISITIVE OF MY PROJECT, SHE KNEW THE THINGS THAT I NEEDED AND ASSISTED ME WITH GETTING THE PROPER PRODUCTS. SHE WORKED IN THE PAINT DEPARTMENT ON 08-13-2016 AROUND 530PM. SHE TRULY DESERVES KUDOS!!!!!!!! WHEN YOU HAVE AN EMPLOYEE LIKE HER, THOSE ARE THE ONES THAT GROW IN THE COMPANY. AND GOOD LUCK TO HER IN THE NEAR AND FAR FUTUE!!! SHE WAS AN ABSOLUTE JOY TO WORK WITH!!!!!!
        by
        • Verified Purchase
        • DIY
        • Recommended
        Copperfield location is great!
        Every associate at this location is always courteous, helpful, friendly, and knowledgeable. I've shopped at the Copperfield location for many years, and I've never had a negative experience.
        by
        • Verified Purchase
        • Recommended
        Great Store Experience
        Customer service/Returns line is a little slow every time but great customer service when you get through the lines.
        by
        • Verified Purchase
        • Pro
        • Recommended
        Very knowledgeable & helpful employees
        All of the employees I encountered were kind and extremely helpful about their store and their products. It made it a joy shopping for lumber even.
        by
        • Verified Purchase
        • DIY
        • Recommended
        My Home Depot
        Always helpful and well stocked, whether I'm shopping or for an online order store pick-up. Employees are very knowledgeable and polite. Very important to me.
        by
        • Verified Purchase
        • Recommended
        Need to pick up the phone
        The store is not bad, They may need a little bit more product in stock instead of just a few selection. Also, I'm not sure about other store, or may be we were calling at the wrong time for two days straight, but this one need to learn to pick up the phone when customer call and transfer people to a live person when assistance is needed.
        by
          • Recommended
          Always a good shopping experience!
          This is my favorite store for home improvement. Love it!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Best store for home improvement
          I do my own home improvement (DIY) and the employees in your store have always helped me with my questions. They are very knowledgeable. Thanks!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Open house signs
          Jill went above and beyond to meet my needs. The world would be a better place if more people were like her.
          by
            • Recommended
            associates are great
            I came to find some odd hardware parts that I was unable to find elsewhere. Two different assocates went above and beyond to help me find what I needed.
            by
            • Verified Purchase
            • DIY
            • Recommended
            Super garden department
            When I ask Mary for something in the garden department,she's very helpful and will go out of her way to find what I what.
            by
            • Verified Purchase
            • Pro
            • Recommended
            Service
            Service was horrible couldn't get someone to help us in two areas
            by
              1 found this review helpful
              FRIENDLY PAINTS DEPARTMENT
              HAVING TO MATCH PAINT TO EXISITING COLOR WAS DONE FRIENDLY BY KAYLIE AND EFFICIENTLY MAKING OUR TURN AROUND TIME TO GET SHOPPING COMPLETED A BREEZE
              by
              • Verified Purchase
              • DIY
              • Recommended
              GARDENING OPTIONS :)
              THE GARDEN SECTION HAD AN ARRAY OF FLOWERS STILL IN STOCK AND LOVE THE IDEA THAT FLOWERS AND PLANTS ARE NOTED WITH WETHER THEY CAN TAKE FULL SUN ETC
              by
              • Verified Purchase
              • DIY
              • Recommended
              Showing 1-30 of 458 reviews

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