#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(718)692-7404

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

5700 Avenue U

Brooklyn, NY 11234

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Upcoming Workshops

Customer Store Reviews

  • 4.5 out of 395 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (395)
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Showing 1-30 of 395 reviews
Very professional employees
Very professional employees
by
  • Verified Purchase
  • Recommended
THE STORE IS A GOOD STORE. THE EMPLOYEES ARE GOOD OVER THERE. THERE ARE A LOT OF ITEMS TO CHOSE F...
THE STORE IS A GOOD STORE. THE EMPLOYEES ARE GOOD OVER THERE. THERE ARE A LOT OF ITEMS TO CHOSE FROM AND THEIR PRICES ARE REALLY GOOD. THE ONLY THING THAT I NOTICES THAT SHOULD BE ADJUSTED WAS AT THE CHECKOUT LINE TO PAY. THERE WASN'T ANY SOCIAL DISTANCING BEING DONE.
by
  • Verified Purchase
  • Recommended
Products were easy to locate by aisle and bin number when shopping online using cellphone. There ...
Products were easy to locate by aisle and bin number when shopping online using cellphone. There were numerous store employees to answer questions and to direct me to store products that did not have an aisle listing. There social distance and use of facial masks helped make shopping more comfortable.
by
  • Verified Purchase
  • Recommended
Great job by the appliance Team! Lydia and Gladys provided VIP service! Gladys went above and b...
Great job by the appliance Team! Lydia and Gladys provided VIP service! Gladys went above and beyond to provide customer care.
by
  • Verified Purchase
  • Recommended
Staff are usually friendly and helpful. The only thing is an item may say online its available i...
Staff are usually friendly and helpful. The only thing is an item may say online its available in store and when you get there that information is inaccurate.
by
  • Verified Purchase
  • Recommended
Great experience
Great experience
by
  • Verified Purchase
  • Recommended
Amya was my cashier and she was very friendly and considerate! Great conversation as well !
Amya was my cashier and she was very friendly and considerate! Great conversation as well !
by
  • Verified Purchase
  • Recommended
Racine was a great help at cashier.,very friendly and courteous.would go back for customer service.
Racine was a great help at cashier.,very friendly and courteous.would go back for customer service.
by
  • Verified Purchase
  • Recommended
Generally good. Best employee is INDIRA, who goes above and beyond!
Generally good. Best employee is INDIRA, who goes above and beyond!
by
  • Verified Purchase
  • Recommended
THIS IS THE WORST LOCATION AND SOME EMPLOYEES WERE HELPFUL AND OTHERS ON FLOOR AND CASHEIR WORST ...
THIS IS THE WORST LOCATION AND SOME EMPLOYEES WERE HELPFUL AND OTHERS ON FLOOR AND CASHEIR WORST EXPERIENCE. LOWE'S IS WHERE I WOULD GO TO SHOP IN THIS AREA.
by
  • Verified Purchase
The store was clean at this location, finding my products was quite easy due to orderly assorted ...
The store was clean at this location, finding my products was quite easy due to orderly assorted packaging of items.
by
  • Verified Purchase
  • Recommended
This store on Avenue U near Kings Plaza have workers there who deserve special mention. I am sorr...
This store on Avenue U near Kings Plaza have workers there who deserve special mention. I am sorry I did not get there names, but I find the older workers were much more willing to help me. They went the extra mile to walk me to the exact location to find the needed items.
by
  • Verified Purchase
  • Recommended
Love the large size of the store as it provides a lot of products including the seasonal gardenin...
Love the large size of the store as it provides a lot of products including the seasonal gardening area. However I think they should have had a separate cash register only for the propane tanks and maybe the live gardening products. Saw a customer that only wanted a propane tank but had to wait on the Covid line
by
  • Verified Purchase
  • Recommended
All of the staff were super friendly and helpful.
All of the staff were super friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store is wonderful nice friendly and helpful employes .I have been to the bigger stores and ...
This store is wonderful nice friendly and helpful employes .I have been to the bigger stores and its the same to me but this one is closes to my home which saves on gas and i like that i get all that i need here and more like when i went to purchase some soil to start my summer garden i needed 2 bags of soil a small and larger bag i ask the employer to help me put it in my shopping cart he told me he got it and lifted the very very heavy bag by himself into my cart now what more can i ask for. The only thing is i forgot to pay attention to his name so i could let HD know about this worker. Thank you Sir again.
by
  • Verified Purchase
  • Recommended
The cashier was excellent She gave us the opportunity to open a home deport credit card and saved...
The cashier was excellent She gave us the opportunity to open a home deport credit card and saved us $50
by
  • Verified Purchase
  • Recommended
Staff is always helpful
Staff is always helpful
by
  • Verified Purchase
  • Recommended
Nicely located store, just needs more people to help the customers.
Nicely located store, just needs more people to help the customers.
by
  • Verified Purchase
  • Recommended
Store is normally well organised and easy to find Items, staff is also very helpful.
Store is normally well organised and easy to find Items, staff is also very helpful.
by
  • Verified Purchase
  • Recommended
This location has been around for many years. It's ok, it's a much smaller store than most, they ...
This location has been around for many years. It's ok, it's a much smaller store than most, they don't carry as much as the other stores. I don't always find what I'm looking for but I will 5 stars to employees Veronica & Ms.Cleo for excellent customer service. Store was fairly clean.
by
  • Verified Purchase
  • Recommended
The sore is small but they helped me get a fridge and got it quickly . very pleasant and helpful
The sore is small but they helped me get a fridge and got it quickly . very pleasant and helpful
by
  • Verified Purchase
  • Recommended
Store agent by the name of Ivan seems to have gone out of his way to assist me and continued to d...
Store agent by the name of Ivan seems to have gone out of his way to assist me and continued to do so until I made a decision. And he was very informed about the product I purchased.
by
  • Verified Purchase
  • Recommended
The store was clean and organized.
The store was clean and organized.
by
  • Verified Purchase
  • Recommended
Home Depot is my number one store. Cuz I always feel like home at Home Depot. Home Depot is not ...
Home Depot is my number one store. Cuz I always feel like home at Home Depot. Home Depot is not like next door. Home Depot got the key of customer’s happiness.
by
  • Verified Purchase
  • Recommended
Great Costumers Service
Great Costumers Service
by
  • Verified Purchase
  • Recommended
Caron, Pro representative, is so nice, friendly, helpful, and professional. I will come to her de...
Caron, Pro representative, is so nice, friendly, helpful, and professional. I will come to her definitely next time for help. I wish everyone will be like Caron.
by
    • Recommended
    the girls in appliance were so nice. Margaret helped me find what i needed took the time to expla...
    the girls in appliance were so nice. Margaret helped me find what i needed took the time to explain it to me and made sure all of our questions were met. i was hesitant after going to gateway mall home depot and had such a bad experience but i reccomend this place to everyone. and the young man in plumbing stopped to help me and my daughter with the washer hoses etc. so happy. keep up the good work home depot.
    by
    • Verified Purchase
    • Recommended
    The store is convenient and you can find almost everything you are looking for
    The store is convenient and you can find almost everything you are looking for
    by
    • Verified Purchase
    • Recommended
    Good customer service from Pauline and Monique at the self check out
    Good customer service from Pauline and Monique at the self check out
    by
    • Verified Purchase
    • Recommended
    The customer service here is AWESOMEE!!!! Out of all the home-depot in Brooklyn- this one has the...
    The customer service here is AWESOMEE!!!! Out of all the home-depot in Brooklyn- this one has the best CUSTOMER SERVICE EVERR! There is not one time I have been here and never received help with anything- and trust me- I've been here QUITE A FEW TIMES. I was about to get a part time job in this store that's how many times I've visited and purchased! (SMILE) And every single time- the CUSTOMER SERVICE was EXCEPTIONAL! This home- depot is the Chick-Fil-a of Home Depots!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 395 reviews

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