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Showing 1-30 of 334 reviews
Mar 1, 2020
This is my first visit to the San Ramon store, and it was a great one. The store is quite clean,...
This is my first visit to the San Ramon store, and it was a great one. The store is quite clean, not easy for a high volume business. There were several associates available. While all were busy helping somebody, there was almost no wait for assistance.
I was looking for a 'Clearance' item, which I find are usually in short supply and often employees aren't always familiar with them. The associate 'Michaela' was extremely helpful. She knew immediately what I was talking about and when the display was empty, set about finding more.
It took a lot of checking various lockers and stacks of boxes, but moving fast and efficiently, not giving up, she found what I needed. I used the self checkout, which had an easy to use UI, so I was done and out quickly.
I recommend this store highly. However, the food 'deli" outside, not so much. The prices are ridiculously high, and the food not at all enjoyable. I had a chili cheese dog and chips. The chili had no trace of chili powder or equivalent, meat was scarce, and the cheese was very bland white substance.
Go for the DIY experience, avoid the 'deli'.
by
Verified Purchase
Recommended
Feb 29, 2020
Been shopping at this store for decades. Great place to find what you need at good prices. The fr...
Been shopping at this store for decades. Great place to find what you need at good prices. The friendly knowledgeable staff makes any shopping experience very enjoyable. Great promotions and sales. High quality merchandise.
by
Verified Purchase
Recommended
Feb 18, 2020
Best garden center for value and quality in our area. They go through stock very quickly so don't...
Best garden center for value and quality in our area. They go through stock very quickly so don't hesitate if you see something you like. Everything is well organized and clean. Getting help in the DYI side is hot or miss. I have had the best people and advise in store, sometimes it is tough to find someone to help.
by
Verified Purchase
Recommended
Feb 4, 2020
Good Store
Good Store
by
Verified Purchase
Recommended
Jan 28, 2020
Always a great experience with this store. I am doing outdoor lightning project currently and Gre...
Always a great experience with this store. I am doing outdoor lightning project currently and Gregg at the store has made all the difference with his suggestions and knowledge. He is really really helpful.
by
Verified Purchase
Recommended
Jan 26, 2020
A great shopping experience, as always!!!
A great shopping experience, as always!!!
by
Verified Purchase
Recommended
Jan 25, 2020
Great customer service.
Great customer service.
by
Verified Purchase
Recommended
Jan 4, 2020
Everyone was super helpful today. Just finished remodeling my home and building a shed. Bought lo...
Everyone was super helpful today. Just finished remodeling my home and building a shed. Bought lots of stuff st Home Depot!
Bought a new house 2 weeks ago and am now remodeling it!!! Another 5 figure day at Home Depot!
by
Verified Purchase
Recommended
Dec 15, 2019
The salespeople are very kind.
The salespeople are very kind.
by
Verified Purchase
Recommended
Dec 7, 2019
Thanks Gregg in Electrical! You gave us 110% We greatly appreciate your knowledge and input. Thanks!
Thanks Gregg in Electrical! You gave us 110% We greatly appreciate your knowledge and input. Thanks!
by
Verified Purchase
Recommended
Dec 7, 2019
Well stocked. Very helpful employees. Ken Bobek was extra helpful. We will be going to him for...
Well stocked. Very helpful employees. Ken Bobek was extra helpful. We will be going to him for all our flooring needs.
by
Verified Purchase
Recommended
Dec 7, 2019
THE PERSON WHO ASSISTED ME IS NAMED GREGG. HE WAS COURTEOUS, PROFESSIONAL AND UNDERSTOOD WHAT I ...
THE PERSON WHO ASSISTED ME IS NAMED GREGG. HE WAS COURTEOUS, PROFESSIONAL AND UNDERSTOOD WHAT I NEEDED TO DO RIGHT AWAY. DIRECTED ME TO THE PARTS I NEEDED. USUALLY, STAFF SEEM TO AVOID CUSTOMERS AND DON'T HAVE KNOWLEDGE OF THE MATERIALS THEY ARE SELLING IN THEIR DEPARTMENT. GREGG WAS OUTSTANDING!
by
Verified Purchase
Recommended
Nov 27, 2019
Julie is great to work with. She always is nice and friendly.
Julie is great to work with. She always is nice and friendly.
by
Verified Purchase
Recommended
Nov 11, 2019
THE WHOLE REASON I DID THIS REVIEW IS BECAUSE GREG IN ELECTRICAL HAS HELPED ME TWICE AND DONE A F...
THE WHOLE REASON I DID THIS REVIEW IS BECAUSE GREG IN ELECTRICAL HAS HELPED ME TWICE AND DONE A FANTASTIC JOB BOTH TIMES, JOSH IN THE PRO DESK IS A GOOD KID,ALSO A GREAT EMPLOYEE, PLUS JOHN IN CHECK OUT, ALL THREE AMAZING EMPLOYEES
by
Verified Purchase
Recommended
Nov 10, 2019
Extremely long lines and unhelpful staff. An employee suggested I talk to a manager as they get m...
Extremely long lines and unhelpful staff. An employee suggested I talk to a manager as they get many complaints, but a manager did not show up when called.
by
Verified Purchase
Nov 8, 2019
Julie and Joshua at the pro desk are the best part of this Home Depot. However, the store is very...
Julie and Joshua at the pro desk are the best part of this Home Depot. However, the store is very clean, very organized, and leaps and bounds ahead of any other Home Depot I've been to. But Julie and Joshua make the checkout experience painless, and full of laughter!
by
Verified Purchase
Recommended
Oct 31, 2019
Great experience.
Great experience.
by
Verified Purchase
Recommended
Sep 16, 2019
Josh was great! He went out of his way to overcome obstacles and get my order delivered on time, ...
Josh was great! He went out of his way to overcome obstacles and get my order delivered on time, so it didn't slow down our work. Some people take the attitude that whatever your problem is is your problem, not theirs. Josh took the opposite approach and treated my concern that we wouldn't get the materials for our job in a timely fashion as being his problem. We got our material onetime! His follow up was great. he had a lot of patience and never got flustered, no matter what. Josh is friendly and professional. It was a pleasure working with him. He delivered what he could out of his stock and tracked down the remaining items from other stores and organized that delivery. He went above and beyond the call of duty!
Thanks Josh!
by
Verified Purchase
Recommended
Aug 29, 2019
Your customer service rep, Raquel, was helpful and professional and she is a true asset to your c...
Your customer service rep, Raquel, was helpful and professional and she is a true asset to your company. Please refer to my survey comments for more feedback I provided there.
by
Verified Purchase
Recommended
Aug 16, 2019
Cashier Julie is the only reason I come to this store, she is pleasant to deal with, provides gre...
Cashier Julie is the only reason I come to this store, she is pleasant to deal with, provides great customer services and always makes me smile! Avoid Randy he’s awful and smells really bad!
by
Verified Purchase
Recommended
Aug 10, 2019
The staff are helpful and friendly and the prices are unbeatable
The staff are helpful and friendly and the prices are unbeatable
by
Verified Purchase
Recommended
Aug 9, 2019
Plenty of material and products to select from. If product/s is/are not available, store represen...
Plenty of material and products to select from. If product/s is/are not available, store representatives will help you order on line, can't get any easier than that!
by
Verified Purchase
Recommended
Aug 9, 2019
Staffs are very friendly and support to find products.
Staffs are very friendly and support to find products.
by
Verified Purchase
Recommended
Jul 31, 2019
Overall this location is a very good store. Over the years we have had a few problems with custom...
Overall this location is a very good store. Over the years we have had a few problems with custom orders, but in general is always easy to find products, good prices, and friendly helpful staff.
by
Verified Purchase
Recommended
Jul 30, 2019
Julie and Tammy were very very nice,and very efficient ,knowledgeable,pleasure to came see and sh...
Julie and Tammy were very very nice,and very efficient ,knowledgeable,pleasure to came see and shop here!
by
Verified Purchase
Recommended
Jul 26, 2019
Great store and staff!
Great store and staff!
by
Verified Purchase
Recommended
Jul 18, 2019
Staff (Ken Bobek) pleasure to discuss your flooring project with him. Very knowledgeable, helpfu...
Staff (Ken Bobek) pleasure to discuss your flooring project with him. Very knowledgeable, helpful and gives you undivided attention!
by
Verified Purchase
Recommended
Jul 1, 2019
Easy in and out
Easy in and out
by
Verified Purchase
Recommended
Jun 30, 2019
Jasmine was incredible! She was a huge pleasure to interact with, she helped us out a ton and mad...
Jasmine was incredible! She was a huge pleasure to interact with, she helped us out a ton and made sure we were properly set up to have everything we needed.
by
Verified Purchase
Recommended
Jun 26, 2019
I really was surprised by how different this Home Depot is to Emeryville and Oakland. There were...
I really was surprised by how different this Home Depot is to Emeryville and Oakland. There were lots of willing associates to assist and easy check out. I had an outstanding customer service experience with a man named Adolf in flooring. He was really amazing, helpful, resourceful and got it done....all the way to the check out line. Finding a box of flooring in the store was no easy task, he never gave up and luckily, it matches my existing flooring!