Filter Reviews By:Rating, Profile, Gender, Age (276)
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Showing 1-30 of 276 reviews
Nov 30, 2017
Help was readily avaialble. Easy to locate the items I'm looking for. The store was clean.
Help was readily avaialble.
Easy to locate the items I'm looking for.
The store was clean.
by
Verified Purchase
Recommended
Nov 12, 2017
We had a great experience shopping for a refrigerator with the help of Steven, the sales person. ...
We had a great experience shopping for a refrigerator with the help of Steven, the sales person. thank you! I hope the delivery is as great as the shopping!
by
Verified Purchase
Recommended
Nov 9, 2017
The store is clean and it is easy to find the items that I need. Home depot stuff is very helpful
The store is clean and it is easy to find the items that I need.
Home depot stuff is very helpful
by
Verified Purchase
Recommended
Oct 31, 2017
The tool room employees very knowledgeable.
The tool room employees very knowledgeable.
by
Verified Purchase
Recommended
Oct 28, 2017
One employee made the difference in this store. Get the head department employee for actual help...
One employee made the difference in this store. Get the head department employee for actual help. 4 out of 6 employees were less than helpful, but the last 2 employees were helpful and one went above and beyond. So you can get help at Home Depots if you don't give up. Who knew?
by
Verified Purchase
Recommended
Sep 25, 2017
Good location.
Good location.
by
Verified Purchase
Recommended
Sep 20, 2017
Store is close but typical service.
Store is close but typical service.
by
Verified Purchase
Recommended
Sep 18, 2017
the return desk girls rock they are the hardest workers !!!!!!!!!!!
the return desk girls rock they are the hardest workers !!!!!!!!!!!
by
Verified Purchase
Recommended
Sep 12, 2017
Early Sunday morning, the store was clean as I headed back to the paint section. I spoke with a y...
Early Sunday morning, the store was clean as I headed back to the paint section. I spoke with a young lady and had asked for some help with stains and polyurethane . She wasn't as knowledgable and got me someone whom was. I was able to find the products I needed and supplies needed to use them. Everyone was very helpful and friendly
by
Verified Purchase
Recommended
Sep 11, 2017
Always am able to find help in this store, and they all seem to be very friendly and knowledgable.
Always am able to find help in this store, and they all seem to be very friendly and knowledgable.
by
Verified Purchase
Recommended
Sep 5, 2017
We appreciate the location and the convenience of the store.
We appreciate the location and the convenience of the store.
by
Verified Purchase
Recommended
Sep 1, 2017
this is my 'go to' store. great knowledgeable employees. always helpful. ONLY COMPLAINT......
this is my 'go to' store. great knowledgeable employees. always helpful. ONLY COMPLAINT...CALLING THE STORE TO GET INFO... HORRIBLE HORRIBLE! AND FRUSTRATING....TO REACH SOMEONE...NEAR IMPOSSIBLE...LEFT ON HOLD ...THEN HUNG UP ON!!! WHETHER YOU CALL DIRECT OR GET 'OPERATOR' WHO SENDS YOU TO WRONG DEPARTMENT. WHEN YOU ARE IN THE STORE..VERY DIFFERENT.
CALLING MAKES WHAT SHOULD BE EASY AND ACCESSIBLE A NIGHTMARE...AND ONLY BECAUSE I GO TO THIS STORE WHICH IS VERY DIFFERENT. IF THIS WAS MY FIRST CONNECTION....COMPLETE TURNOFF AND I WOULD NEVER GO THERE.
by
Verified Purchase
Recommended
Aug 23, 2017
Good job
Pro desk always helps Me check out fast. The people there are also always friendly
by
Aug 17, 2017
Too few employees to help.
Too few employees to help.
by
Verified Purchase
Recommended
Aug 16, 2017
The store is clean, organized with helpful service individuals. There is a friendly tone to the s...
The store is clean, organized with helpful service individuals. There is a friendly tone to the store and I can always find what I am looking to purchase.
by
Verified Purchase
Recommended
Aug 10, 2017
Great
Great service always at pro i always check out fast
by
Aug 1, 2017
Found a real good selection on hardwood flooring. Lots of options to see
Found a real good selection on hardwood flooring. Lots of options to see
by
Verified Purchase
Recommended
Jul 21, 2017
Excellent service I will recommend
Excellent service I will recommend
by
Verified Purchase
Recommended
Jul 17, 2017
Good staff.
Good staff.
by
Verified Purchase
Recommended
Jul 8, 2017
We recently visited Home Depot shopping for a refrigerator and we were verify pleased with the ex...
We recently visited Home Depot shopping for a refrigerator and we were verify pleased with the experience overall. The employee who helped us, Rosa, was very helpful. She went above and beyond our expectations, providing good information to help us compare various makes and models. The purchasing transaction was smooth and quick. The appliance selection is very good and the prices are competitive. We will visit this store and department again when we shop for another appliance.
by
Verified Purchase
Recommended
Jun 3, 2017
Good selection, store employees are generally pretty good. Love the garden dept
Good selection, store employees are generally pretty good. Love the garden dept
by
Verified Purchase
Recommended
May 25, 2017
Too many immigrant day workers hanging out in front.
Too many immigrant day workers hanging out in front.
by
Verified Purchase
Recommended
Apr 20, 2017
Awesome store that has everything you need! The employees are always willing to help. Lumber her...
Awesome store that has everything you need! The employees are always willing to help.
Lumber here is not as good, but they have what you need for your DIY projects!
by
Verified Purchase
Recommended
Apr 20, 2017
Thank you!!
Great service will definitely come back to Santa Ana location !
by
Recommended
Apr 1, 2017
I like Tha services
I like Tha services
by
Verified Purchase
Recommended
Mar 30, 2017
This store is great, the workers are helpful, knowledgeable and friendly.
This store is great, the workers are helpful, knowledgeable and friendly.
by
Verified Purchase
Recommended
Mar 25, 2017
BEST EXPERIENCE!
I went to Home Depot to buy moving boxes I was in a rush and ISAAC one of the cashiers helped me locate where they were at although he was with another customer he smiled at me and politely directed me with clear indications.
I was in and out fast ISAAC saw me as I was leaving and friendly asked me if I had found what I was looking for I responded with a yes thank you and he said I'm glad you found what you were looking for have a great night.
Best experience ever ISAAC is a keeper!!
by
Recommended
Mar 22, 2017
I had the most Customer Service filled shopping experience here! I went in with my head totally ...
I had the most Customer Service filled shopping experience here! I went in with my head totally clueless about a little thing like a "toilet seat"! VERONICA at the Pro Desk said she would take care of me and that she did, and then some! She took me to the aisle - walled with tons of different seats! I was overwhelmed! She helped me by narrowing it down to size, color, price...etc...
then helped me make my selection then proceded to walk me back to her register to check me out with lightning speed!
She even reminded me she would help me out if I neede any help or any questions if I was going to install it myself!!! Or, if I had to come back to return or exchange to product - she would personally assist me! Now, I later realized the her section was for big contracting people and orders but she went out of her way to assist ME! Now THAT'S what I call CUSTOMER SERVICE!
Bettter keep her happy there! What an excellent representative of Home Depot! I was a Director Of Banquet Services and Catering at a Dana Point Resort some years back so I know Customer/Client relations - SHE'S the epitomy! And all with a huge SMILE! It seemed a $6 dollar item was as big a deal as the $600 dollar purchase the man next to me made for his business!
THAT says a lot for her character. I hope all your Employees are like her! Three THUMBS UP, Miss VERONICA!
by
DIY
Recommended
Mar 18, 2017
Poor service from Manager
Poor service from Manager
by
Verified Purchase
Feb 22, 2017
Great help
The Staff was awsome!!!!! They helped with my project made it easier !