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Customer Reviews for Andersen 36 in. x 80 in. LuminAire Black Single Universal Aluminum Gliding Retractable Screen Door

Internet #313492511

Model #93200

Store SKU #1005448341

  • Installs in about 30 minutes using basic tools and no cutting
  • SlideAway® insect screen system disappears when not in use
  • For single hinged inswing doors, not compatible with patio doors

Customer Reviews

  • 4
    out of 3,450 reviews
  • 61% recommend this product
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Showing 1-30 of 3,450 reviews
I would not purchase again.
The installation was NOT as easy as they claim, secondly, from day one, the screen did not retract smoothly (always had to aid with gentle hand push), and finally, after about a year of use, it fell apart.. Sadly.. I think I am going with different system..
by
Response from AndersenNov 28, 2022
We are sorry for inconvenience if you have difficulty installing the door. We would like to resolve the concern to your satisfaction. We would appreciate it if you can contact the Andersen Storm Door Solution Center. Please contact us back at 855-337-8822. Please be sure to have the serial number handy when you call for faster assistance. –Paul AWEMCOMarketing
    4 found this review helpful
    Opened 8 times !!
    Door definitely does install in less than 30 minutes. 3rd door I’ve installed over years . I was so happy we no longer have to wind the mechanism or cut the screen before install. That being said this door opened 8 TIMES before it failed to “ retract “ any longer. 8 TIMES !! THANK GOODNESS I DIDN’T pay the extra $120 and waited three months for a bronze one. My picture is from a video I took - cant upload a video -
    by
    Response from AndersenNov 23, 2022
    Thank you for taking time in posting your feedback. We are sorry to hear about the issue on the door. The LuminAire Retractable Screen Door is backed by a Limited Warranty. We want to assist you with your concern. Please contact the Andersen Storm Door Solution Center at 1-844-813-6664 for assistance about your screen door. Please be ready with the serial number upon your call. - Noel AWEMCOMarketing
      3 found this review helpful
      Anderson Retractable Screen
      I love these screens, installed one on each exterior door. My wife wanted storm doors, but we live in an area with occasional high wind. I hate when they get ripped open by strong wind and I wasn't excited about having to open two doors every time I come in or go out. These are the perfect solution. Installed the first one in about 45 minutes. The second took only about 15 minutes.
      by
      Response from AndersenOct 31, 2022
      We are happy the Andersen LuminAire Screen Door worked perfect for you! We apologize about what happened to the screen. In case a replacement is needed, please contact our Solution Center at 1-844-813-6664. Kindly have the serial number of your door ready when you call. - Claire AWEMCOMarketing
        • Recommended
        Exceeded expectations
        I am pleasantly surprised with the quality of this door. The installation was unbelievably easy. From box opening it took me a total of 20 minutes to get this door put up. It literally just has six screws that you have to install to hold the door in and three screws for the sill plate. It fit well and closes good. One downfall is there is a slight gap at the top of the door where it doesn't seal to my door jamb but that can be easily fixed with some caulk. I will say the screen isn't super tight but it's sealed plenty good enough to keep bugs out. The sound it makes when it latches is oddly satisfying. I cannot comment on longevity since I just installed it. But my initial impressions are very good. I'm happy with it. In my opinion it's worth every dollar of the price
        by
        Response from AndersenOct 10, 2022
        We are happy the Andersen LuminAire Screen Door worked perfect for you! Have a good day ahead! - Claire AWEMCOMarketing
          • Recommended
          2 found this review helpful
          Easy install, smooth sliding
          My door was 32" wide and had a metal sill so the installation was a breeze. Can be done by 1 person in 30 minutes. Drill bit and screw driver bit are both provided. I had exactly 3/4" depth for the mounting flanges.
          by
          Response from AndersenSep 7, 2022
          Thank you for posting your feedback. We are glad to hear you are satisfied with your purchase. Have a good day! - Arnie AWEMCOMarketing
            • Recommended
            Dissatisfied
            Loved the door once I got it installed. Now the door doesn’t open and shut correctly . First the top screen came off the traction now the hole screen bulged .. It’s completely off … so dissatisfied, now I have nothing.
            by
            Response from AndersenAug 31, 2022
            We are deeply sorry about the issues with the door. Please allow us to assist you. Kindly call us at 1-855-337-8822 when you are near your door and we will be happy to help. Kindly have the serial number of the storm door ready. You will find it anywhere on the hinge part, on a white or silver sticker. - Charmaine AWEMCOMarketing
              1 found this review helpful
              Nice product easy install
              Easy install if you have the following: a plumb door, a door sill that extends 3/4” past the flat mounting surface ( brick mould is perfect), and the door jamb width is either 36” or 32”. I believe the 30 minute install is quite possible if your installation checks all those requirements. In my case I had to build out the sill plate 3/4” to support bottom rail. I also had to cut off 2” of top and bottom rail to fit my 30” width with a cutoff saw. Hints: Read the instructions carefully before starting especially if you’re unfamiliar with door installation. Measure twice, cut once! The ABCD letters on the vertical stiles is embossed at the very top and bottom of the corners. Since I was working alone, I found it helpful to use a wood clamp about 8” jaw opening lightly tightened to hold one side of door frame while I fastened the screen roller side. Also, keep your hand on the latch the entire time you open or close the screen.
              by
              Response from AndersenAug 23, 2022
              Thank you for sharing your installation experience. Great job on the installation! Thank you for the five star rating. Enjoy your door and have a nice day! - Arnie AWEMCOMarketing
                • Recommended
                2 found this review helpful
                Don't Waste Your Money!
                Don't Waste Your Money!. Two warranty claims in 5 months. First for the latch and second for the real breaking. Its flimsy garbage!!
                by
                Response from AndersenAug 15, 2022
                Thank you for giving us a review and for purchasing our product. We would like to help you in this case to your satisfaction. Please contact the Andersen Storm doors Solution Center at 855-337-8822. Please be sure to have the serial number ready when you call for faster assistance. - Joseph AWEMCOMarketing
                  8 found this review helpful
                  Fast Easy Install
                  This replaced a more expensive, less attractive Phantom screen that fell apart after 7 years. The door frame is 32Wx80H and it fit perfectly. Easy to assemble and I did it by myself. Looks good, works good. Now we'll see how it holds up to the windy, salty Hawaii climate. With a little basic maintenance, I expect it will be fine. And it was in stock at the local store - no ordering and waiting. Satisfied customer, so far.
                  by
                  Response from AndersenAug 12, 2022
                  Thank you for your review. We are glad to hear you are satisfied with the door. Thank you for the five star rating! - Arnie AWEMCOMarketing
                    • Recommended
                    1 found this review helpful
                    Didn’t last more than six months
                    Trash had to flip it every few weeks because the screen would sink down in the spool. Tightening the strength of the spool didn’t make it retract any better. Finally it just gave out
                    by
                    Response from AndersenAug 8, 2022
                    Thank you for your feedback. We apologize for the inconvenience this might have caused you. We would like to resolve the concern to your satisfaction. We would appreciate if you can contact the Andersen Storm Door Solution Center at 855-337-8822. Please be sure to have the serial number handy when you call for faster assistance. -Paul AWEMCOMarketing
                    • Verified Purchase
                    7 found this review helpful
                    Lasted 12 months.
                    It was easy to install and it worked great but 12 months into having it I got home one day realized the screen wasn't tight and found out the whole mechanism broke apart and fell out the bottom. Live alone so it had very minimal use and was never abused.
                    by
                    Response from AndersenAug 8, 2022
                    Thank you for the rating and for the feedback. We would like to resolve the concern to your satisfaction. We would appreciate if you can contact the Andersen Storm Door Solution Center at 855-337-8822. Please be sure to have the serial number handy when you call for faster assistance. -Paul AWEMCOMarketing
                      4 found this review helpful
                      Great Screen door.
                      I Bought this Anderson retractable Screen door and have absolutely no complaints.Thw only reason I purchased a new one is because we added a dog to the family and he ran right thru it. And we decided to get a black one this time. And we love it.
                      by
                      Response from AndersenJul 12, 2022
                      Thank you for your purchase of LuminAire Retractable Screen Door. We appreciate your feedback and review on our product. Have a great day! - Noel AWEMCOMarketing
                        • Recommended
                        2 found this review helpful
                        Need better from Anderson and this price point!
                        I have bought this similar item at a cheaper price point and they worked so much better. The 30 min easy install is a joke. The unit doesn't properly slide into the grooves just to get them it was an hour product than the screen doesn't retract into the side properly. So aggravating! Lets see what Anderson says?!!! BTW I am in the construction field so its not operator/install error!
                        by
                        Response from AndersenJun 22, 2022
                        Thank you for sending us your feedback. We are sorry for the inconvenience that you experienced. We would like to help you in this case to your satisfaction. Please contact the Andersen Storm doors Solution Center at 855-337-8822. Please be sure to have the serial number ready when you call for faster assistance. - Joseph AWEMCOMarketing
                          6 found this review helpful
                          Great Screen Door
                          Now I can open the front door w/o letting the bugs come in and have the additional ventilation in the house. Two things to be aware of though: The bottom rail (which should be a thicker) needs to be installed below the threshold, otherwise it may be kicked and damaged. The other thing is, it is easy to walk into the screen. Not having a screen on the front door before, I wasn't paying attention and walked into the screen. Very easy installation and the instructions are straightforward.
                          by
                          Response from AndersenJun 21, 2022
                          We apologize if you are not fully satisfied with the door. However, we value your feedback about the Andersen LuminAire Screen Door and will forward it to the concerned department. Thank you for your business! - Charmaine AWEMCOMarketing
                            • Recommended
                            1 found this review helpful
                            Great retracting screen door!
                            I work as a general handyman and having installed several of these I can say with confidence that this is a good product. It's also a fair bit cheaper than other similar products. However, don't buy into the 30 minute install time. Yes, it's totally possible to install one in 30 minutes but that's assuming it's a perfect fit from the start. The frame of the screen door is easy enough to put together and it's been engineered to be a quick install but there are issues you may run into along the way. At my own home, I found that my door frame was just a little too wide so I needed to add a couple of strips of wood to each side to narrow the gap. In the end everthing worked out well and the new screen looks and works great. These retractable screens are a great choice if you don't want to cover up your door as the screen is only present when in use. The screen is also quite easy to see through, retracts smoothly and easily, and can be locked.
                            by
                            Response from AndersenJun 13, 2022
                            Thank you for taking time in posting your review. We apologize for the inconvenience that you experienced during installation of your screen door, but we are glad to learn the door looks and works great. We appreciate your business! Have a great day! - Noel AWEMCOMarketing
                              • Recommended
                              2 found this review helpful
                              Easy and awesome
                              The fit and finish is worth the money. Good value. If you have pets and/or kids, I wouldn't recommend it. The screen and mechanism is made to open and close slowly. Kids and pets could destroy it in no time. I Installed this screen on the door leading into our house from the garage. I didn't want a standard storm door due to the swing out and height off the ground. The entry is three steps higher than ground level so this door works great for what I needed. Install was simple and straight forward. I do recommend watching the videos on the Andersen site though. My only complaint is the length of the provided sill adapter. The opening on a standard 32" door is 31". The provided sill adapter is 30 and one half inches. The adapter comes up a half inch short for a standard door! Sure, for another 20 bucks I could order the longer adapter on the webpage, but COME ON! The bean counters and engineers couldn't agree on another half inch? It makes more sense to provide a longer parts and let us decide.
                              by
                              Response from AndersenJun 7, 2022
                              Thank you for your review. We apologize for the inconvenience that you have experience with the sill adapter, but we are happy to learn you are satisfied with your purchase. The LuminAire Retractable Single Screen Door really comes with a 30-1/2” sill adapter. That is how the door was packaged. If the customer wants to install a longer sill adapter, the part is available for purchase. Rest assured that we will create a feedback about your comment. Should you need assistance about your screen door, please contact the Andersen Solution Center at 1-844-813-6664. - Noel AWEMCOMarketing
                                • Recommended
                                4 found this review helpful
                                EZ retractable screen door install
                                Very easy to do - better for 2 people to avoid scratches
                                by
                                Response from AndersenMay 6, 2022
                                Thank you for the excellent rating and for the review. We are glad to hear the installation went well and we are glad to know that you are satisfied with the purchase. Have a great day! -Paul AWEMCOMarketing
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Great add
                                This door was very easy to install and works smooth.
                                by
                                Response from AndersenApr 21, 2022
                                Thank you for the five star rating! - Charmaine AWEMCOMarketing
                                • Verified Purchase
                                • Recommended
                                Do not reccomend
                                30 minute installation… I think that’s a typo. Took 3 hours. And still doesn’t fit right. Even though my dimensions are 36-80. And I’m pretty smart. The bottom and top of the screen aren’t secure. I’m sure that’s to help with the recoil. But be careful. Animals can get in and out of your house! So long to my cat. Reward if found.
                                by
                                Response from AndersenApr 21, 2022
                                We are deeply sorry that your cat got lost. Please note that the screen mesh is designed to release from the tracks to prevent from tearing or stretching if pushed on. Moreover, the advertised timeframe of the 30-Minute Easy Install is tested and is based on time-study conducted from different people and skill set. Some outside factors can affect the success of the installation. However, we appreciate your feedback on our product. - Charmaine AWEMCOMarketing
                                  9 found this review helpful
                                  Excellent Screen Door. Buy one.
                                  This retractable screen door is just what I needed. It is very easy to assemble and install. It took me 45 minutes, just 6 screws. The quality is excellent. It opens and closes effortlessly.
                                  by
                                  Response from AndersenApr 4, 2022
                                  Thank you for your five star rating and for sharing your installation experience. We are happy to hear you are satisfied with your purchase. Have a great day! -Arnie AWEMCOMarketing
                                  • Verified Purchase
                                  • Recommended
                                  2 found this review helpful
                                  NIce product!
                                  This retractable screen is very high quality and very easy to install. My door opening is 36 x 80 and after I assembled the screen at 36 inches and put it inside the doorway,I had a gap on each side. I merely took out the two clips and pulled each side out to fit flush. Easy one person job.
                                  by
                                  Response from AndersenMar 21, 2022
                                  Thank you for taking the time to provide an excellent rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Have a great day! - Irene AWEMCOMarketing
                                    • Recommended
                                    2 found this review helpful
                                    Surprisingly easy install
                                    I am not handy and i was able to install myself. Read each step of the directions several times before attempting. They are clear, but i needed to process because the work was unfamiliar.
                                    by
                                    Response from Andersen WindowsFeb 9, 2022
                                    We are sorry for any inconvenience the installation caused you but we are happy you were able to install the storm door successfully! Thank you for the five stars! - Charmaine Andersen
                                    • Verified Purchase
                                    • Recommended
                                    6 found this review helpful
                                    So Far, So Great…
                                    A relatively inexpensive, easy DIY install for a somewhat non-standard entrance door (photos). Main wrinkle is height of entrance, which exceeds even the tallest available version of the screen. But it was easy to mount a 2x4 across top to frame the screen and then use custom screen kit to make right size screen to close off top opening. Doesn’t look too bad, and when in use love the ventilation provided by the unobstructed screen opening. Works beautifully, only time will tell on durability.
                                    by
                                    Response from AndersenJan 31, 2022
                                    Thank you for the five star review. We are glad to hear you are very satisfied with your purchase of the LuminAire Retractable Screen Door. Enjoy your beautiful door! - Joseph AWEMCOMarketing
                                      • Recommended
                                      2 found this review helpful
                                      Internally Mounted on Outswinging Door
                                      If a picture speaks 1000 words a video speaks millions! Watch my video review. https://youtu.be/aauIX3tp8PA Thanks and good luck with yours!
                                      by
                                      Response from AndersenDec 8, 2021
                                      Thank you for posting your review. The LuminAire Retractable Screen Door was designed to be installed on the exterior surface of the door trim. Please contact the Andersen Storm Door Solution Center at 1-844-813-6664 if you need further assistance about your screen door. Please be ready with the serial number upon your call. - Noel AWEMCOMarketing
                                        • Recommended
                                        11 found this review helpful
                                        Great Product - Looks Awesome!
                                        Great quality product. Looks great and a very good price. Easy to install. Instructions were very easy to follow.
                                        by
                                        Response from AndersenNov 17, 2021
                                        We are very glad to hear you are satisfied with your purchase! Great job with the installation! - Charmaine AWEMCOMarketing
                                        • Verified Purchase
                                        • Recommended
                                        1 found this review helpful
                                        Amended review
                                        wind blows screen out of top and bottom tracks. When extended to 36” door goes beyond track hit or miss gets hung up.had to add some plastic lattice joint pieces slipped into top and bottom tracks to keep wind from blowing screen out of tracks.that problem solved but cant open door .
                                        by
                                        Response from AndersenNov 10, 2021
                                        Thank you for taking time in posting your feedback. We apologize for the inconvenience that you have experienced with the screen door. We want to assist you with your concern. Please contact the Andersen Storm Door Solution Center at 1-844-813-6664 for assistance about your screen door. Please be ready with the serial number upon your call. - Noel AWEMCOMarketing
                                          5 found this review helpful
                                          20 minute install
                                          Easiest home improvement ever literally 20 minutes start to finish works great lovin it
                                          by
                                          Response from AndersenNov 16, 2021
                                          Great job with the installation! Have a great day ahead! - Charmaine AWEMCOMarketing
                                            • Recommended
                                            2 found this review helpful
                                            Happy so far, some concerns and note about install
                                            This was relatively straight forward to assemble. My door area was exactly 32"x80" but the installation instructions should be amended in terms of the door sill positioning which is the last part of the installation. My door fit flush into the area, although I could've lowered it 1/4 - 1/2 an inch to ensure that sill lines up better that would be secured but if you screw the vertical assembly into your door molding following the instructions then it is too late, unless you want to reposition (I wouldn't want predrilled holes left open to the weather and perhaps this could be avoided if one person is holding the door while another measures ***this is key so to avoid my scenario, measure height for a flush sill fit but ensure that the top won't have a gap as some customers reported*** 2 people are needed for this task, I was alone). In terms of the sill itself, it is a bit weird that they do leave gaps which could easily be filled in with rubber pieces that can come with the product, I don't think it's necessary to sell a longer sill separate which would then be cut down or trimmed to 32" width - this doesn't make sense. This is after all Andersen brand that Home Depot recognized and awarded based on their success. What could be improved are the plastic pieces on this overall screen door as based on other reviews this is a concern for long term use. The quality of materials aren't expensive so making them stronger and more durable would not impact cost and would result in better customer reviews and overall happiness with product, hence my 4 star review and an average rating for quality. The screen itself could also be stronger, the quality of it seems relatively cheap. I'm basing this on the qualities of replacement screens carried by Home Depot that are used for repairs (not for this product!) and this screen seems to be weak.
                                            by
                                            Response from AndersenOct 14, 2021
                                            Thank you for your review and for purchasing our product. We look forward in having more transactions with you. Stay safe! - Joseph AWEMCOMarketing
                                              • Recommended
                                              6 found this review helpful
                                              Great retractable screen
                                              Love this screen door, was easy to put in and works great. One thing I wish it came with a painted design on it. It is so invisible that I walked into it twice
                                              by
                                              Response from AndersenOct 6, 2021
                                              We appreciate your review. Thank you for the wonderful rating! - Irene AWEMCOMarketing
                                              • Verified Purchase
                                              • Recommended
                                              I love everything about it! Can’t wait to use it...
                                              I love everything about it! Can’t wait to use it with the up coming cooler weather!
                                              by
                                              Response from AndersenSep 22, 2021
                                              Thank you for posting your review. We are happy to hear you are very satisfied with the door. Enjoy your door and have a great day! - Noel AWEMCOMarketing
                                                Showing 1-30 of 3,450 reviews

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