Reviews for Auburn (Opelika) #816

The Customer Service was superb. Everyone was very nice and knowledgeable about the products that I was looking for. One of the employees took the time to go get me a basket after I had picked up more items that I could comfortable carry in my hands.

Most unhelpful staff, downright rude and racist towards lighter skinned people.

Store was clean and staff very friendly

Large clean store. Lots of employees to help and plenty of sales items to choose from.

This is a great place to shop always very helpful employees.

The store was very clean, the salespeople were very helpful friendly.

Excellent to our military. Wonderful customer service from all the employees. Definitely a great team effort to help find and purchase your supplies. Thanks Ya'll for a job well done each and every time I've gone into the store.

I needed to purchase a new dishwasher and Home Depot had an LG model on the floor that exceeded my desired features at a much better price then any of the competitors. I usually can find what I need when I go to this store.

Store employees are always helpful, always plenty of carts available also.

This store really and truly cares about its customers. If you have a question about a purchase, just call the store and you will be connected with an informed associate whose goal is to make you a satisfied customer.

Love shopping there. Friendly and helpful staff.

Employees are nice, pleasant and helpful

Well stocked with all the materials I needed and the friendly associates are always helpful.

The only place I shop for any project! Friendly, knowledgeable staff and all the materials in stock to complete the task at hand.

Very close to our home and convenient. Found desired product in clean store with good friendly service.

Store was clean organized and good professional looking

Store personnel was friendly, professional and available to assist.

GREAT STORE - NICE AND HELPFUL EMPLOYEES

VERY PLEASANT EMPLOYEES!!!!

Employees were very helpful

Had a shelving project that I needed advice on with regards to lumber and best wood to use. Received excellent advise from lumber area. They cut my wood to my specifications. Although not a contractor, the gentleman from the contractor's desk helped me find selections of wood and assisted in loading my cart. The cashier was friendly and asked me to comet back soon.

I would like to personally thank The Home Depot for their generosity. Our church recently held a Fall Festival and The Home Depot donated items for our silent auction. Thank you for your support of the Opelika/Auburn community!!!

Sooooo much better than shopping at Lowes!

I am getting to where I like this homedepot more and the main reason is some of the employees. I would like for them to have better sales but I guess they are doing as good as they can.

I shop a lot at this store. They have always been friendly, helpful and knowledgeable about anything I asked. The emloyees have always been friendly, and I have never been to this Home Depot when someone didn't greet me or ask if I needed assistance.

Awesome people, love going to the store everyone is very helpful. Will be going again for all my needs on my new home.

This store is horrible. It got one star because none is not an option. I ordered items online to pick up in store and the order number was not in the system. The employee who went to get the items came back 20 minutes later saying he couldn't find then and stood there and looked at me. I asked for the manager and called the customer service hotline, where I was told the hotline closed in 15 minutes and I needed to make it quick because she wanted to help. The manager finally came and I told her my order was not in the system and according to the employee not in the store and that there were dogs in the store that were not identified as service animals in spite of no pets allowed sign on the front of the store. She looked at me and said "I don't understand what you are saying." When she finally understood what my I meant by stating my online order is not here and no one seems to know where it is, she looked in the system and told me. It's not here because it shows in stock, but we don't have it and don't sell it anymore, someone should have called you, but they didn't. She then asked did I want her to do something about it, after I said refund me my money because the service I got on this entire experience was horrible, she told me she was sorry I had a bad experience.

I've always experienced friendly, courteous, knowledgeable employees at the Auburn/Opelika Home Depot. The store is well organized, has a great diversity of products, and employees can answer my questions about products or where to find items in the store.

All the staff are very friendly and very pleasant to shop.

I was working on a closet shelving project and went to the area. I found Christine Hill who responded to my questions, offered suggestions and cut shelving to my specifications. She was very helpful. Upon checking out the cashier was very friendly and offered additional recommendations. As I walked through the store employees offered assistance. Very pleasant visit to this particular store.