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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
Nov 2, 2023
Excellence at Home Depot
Purchased a new shower head and the install was easier than expected
by
Aug 8, 2022
Great quality merchandise for great price
Deck stain; I am so happy that did now my deck looks new again
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Recommended
Apr 25, 2024
Great customer service
Employee Trey did a great job helping us ring up a collection of nuts, bolts, and washers we bought by the piece. Then when my father-in-law had his motorized scooter battery die while checking out, Trey went and got us a store scooter so he could take out purchases to our car. He was very friendly. helpful, and went above and beyond to provide great customer care.
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Recommended
Apr 4, 2024
Exceptional Service at Home Depot in Painted Post
I recently embarked on a house renovation project that presented me with unique challenges, particularly in meeting specific codes with non-standard windows. My quest led me to several stores, including various Home Depot locations, yet none could cater to my specialized needs – until I visited the Home Depot in Painted Post.
The team there, especially the staff member in the windows section, went above and beyond to assist me. Not only did she help me find the windows I needed, but she also offered customization services for those I couldn’t find on the shelf. Her willingness to accommodate my unique, sometimes unusual requests was nothing short of impressive. This level of service was crucial for my project, which demanded windows that met both city code and the structural limitations of my home.
What sets the Painted Post Home Depot apart is not just their ability to supply or customize. It’s the staff’s patience, professionalism, and in-depth knowledge of windows. The team member I worked with was exceptionally knowledgeable, and even when modifications were needed due to ongoing communication with my designer and contractor, she tirelessly made the necessary adjustments without complaint.
Moreover, her eagerness to solve any issue that arose, even those outside her expertise, made the payment and finalization process much smoother than anticipated. Her flexibility and willingness to go the extra mile significantly eased the complexity of my project.
I also want to extend my gratitude to other staff members, who showed great enthusiasm and support. Being a woman undertaking this kind of project, the physical aspect of moving windows could have been daunting. Yet, their readiness to assist made this part of the process much easier.
In summary, the dedication and service at Home Depot in Painted Post have not only met but exceeded my expectations. The staff’s professionalism, knowledge, and willingness to help have made a significant impact on my renovation project. I highly recommend them to anyone facing similar challenges.
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Recommended
Mar 10, 2024
Great staff!
Our experience has always been good, but our latest experience was phenomenal! Great help from great staff!
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Recommended
Feb 22, 2024
Customer service was missing today.
Customer service on the floor was lacking today. I've been accustomed to the outstanding service from the folks on the service desk. Folks on the service floor this morning seem to be just hanging out the store was not busy. I need to ask for people before I got help with a big box.
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Recommended
Feb 1, 2024
Great store.
Helpful and friendly staff. I did not need to waste time looking for an employee for help, they came to me. Store was clean and well stocked.
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Recommended
Jan 3, 2024
Employees care!
Never usually encounter an employee not willing to help, even guide you to what you're looking for.
And with courtesy and smiles
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Recommended
Dec 14, 2023
Friendly Staff clean store
Every time I visit this Home Depot I’m always greeted by friendly staff members, always offering help. The store is clean and always stocked. Two thumbs up
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Recommended
Dec 14, 2023
poor customer service on sales clerk in Kitchen
bought dishwasher, poor customer service and washer doesn't work right calling the manufactory today about this issue
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Nov 21, 2023
Great service
The store has friendly staff and you can actually find them
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Recommended
Oct 11, 2023
Kind people, Knowledgable Staff
Kind and knowledgable staff helped me navigate the aisles in search of what I need for my home renovation project. I think this place has become my library, and really appreciate the various services from installation/free consultations and financing in order to help my renovation tasks become reality.
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Recommended
Oct 8, 2023
Samsung Refrigerator Replacement
I bought a Samsung Refrigerator on August 14th, 2023 and it was floor model. A few weeks later the refrigerator was making noises. I called Samsung for warranty to get it fixed. Upon diagnosis, the technician stated the fan/auger motor is going bad and Samsung wont warranty it due to damage on the back prior to my purchase. They are unable to open the casing to replace parts. Samsung told me I had to go back to Home Depot to get it exchanged. The Store Manager and Sales were able to take care of my needs for replacement of the refrigerator. I highly recommend this store to others to shop. THANK YOU!!!!!
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Recommended
Sep 29, 2023
Convenient and helpful
Customer satisfaction is at the top of their list.
They are always willing to help find whatever it is you're looking for. They recently helped us locate a medicine cabinet online. Which means a great deal to us because we aren't very technical savvy.
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Recommended
Sep 20, 2023
One of the Best Home Depots
I purchased a refrigerator and Freezer, very helpful and got exactly what I wanted
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Recommended
Sep 1, 2023
Very friendly employees
Everyone I came in to contact with was very helpful and kind. The store is very clean and organized.
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Recommended
Jul 15, 2023
Pro Staff are Great
Pro Staff were very helpful with putting together a custom order.
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Recommended
Jul 11, 2023
Paint department
I was extremly happy with the knowledge Joe A. Shared with me about paint, rollers, brushes, and about the different qualities of sandpaper for my home project.
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Recommended
Jun 23, 2023
AWESOME EMPLOYEES!!!
Shop here for all of your home improvement ideas. The employees are knowledgeable and will offer suggestions so that you go home with the materials that are what you need to do exactly what you were intending to do!!!!
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Recommended
Jun 10, 2023
My go to local HD
Always look forward to shopping at the P. Post store.
Staff is friendly, knowledgable and helpful.
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Recommended
Jun 7, 2023
Customer service
Joe A in the paint department us by far the best person u have ever delt with in customer service. For any of your painting needs and beyond go ask Joe
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Recommended
Jun 6, 2023
Just Looking
I stopped by on a trip home from a weekend at the lake. Just looking for a battery for my Ryobi lawn mower and weed wacker after checking on-line. Clean store, great customer service, had what I needed sooo I bought it.
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Recommended
May 10, 2023
Terrific Service
Bought bathroom tiles and other supplies
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Recommended
May 9, 2023
Make the milwaukee tools and labels easier to see and read. Thankyou
Customer service was good but the milwaukee tool labels were hard to read and identify with corresponding tools on the shelf.
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Recommended
Apr 26, 2023
Painted Post Home Depot Employee, James!
James is such a positive employee sincerely interested in helping customers keep their purchased items in good working condition. He helped me with a battery pack and charger!
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Recommended
Apr 24, 2023
Great customer service!!
We purchased a LG washing machine after a great product review from Andy Smith. He was very knowledgeable and friendly. We are Very happy with out purchase.
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Recommended
Apr 20, 2023
Wonderful very friendly and knowledgeable Service
They were very accommodating to my needs and helped me pick out the right freezer for me.
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Recommended
Apr 17, 2023
Great experience at #6159 Painted Post Home Depot
We purchase a RYOBI 20" 40 VOLT LAWN MOWER- PUSH. It works great and is so easy to push and is so light weight. We have been very pleased with all of our RYOBI tools. They have all replacement part available if need also.
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Recommended
Apr 14, 2023
Enjoy it
I like this store, I know where everything is. Employees are friendly and helpful and usually very knowledgeable.
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Recommended
Apr 5, 2023
Friendly & Knowledgeable
Home Depot was able to offer home delivery of a new refrigerator within four days and haul away of our old non-working refrigerator