#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(607)962-9062
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3160 Silverback Lane
Painted Post, NY 14870
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Customer Store Reviews

  • 4.6 out of 403 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
Excellence at Home Depot
Purchased a new shower head and the install was easier than expected
by
    Great quality merchandise for great price
    Deck stain; I am so happy that did now my deck looks new again
    by
      • Recommended
      Great customer service
      Employee Trey did a great job helping us ring up a collection of nuts, bolts, and washers we bought by the piece. Then when my father-in-law had his motorized scooter battery die while checking out, Trey went and got us a store scooter so he could take out purchases to our car. He was very friendly. helpful, and went above and beyond to provide great customer care.
      by
        • Recommended
        Exceptional Service at Home Depot in Painted Post
        I recently embarked on a house renovation project that presented me with unique challenges, particularly in meeting specific codes with non-standard windows. My quest led me to several stores, including various Home Depot locations, yet none could cater to my specialized needs – until I visited the Home Depot in Painted Post. The team there, especially the staff member in the windows section, went above and beyond to assist me. Not only did she help me find the windows I needed, but she also offered customization services for those I couldn’t find on the shelf. Her willingness to accommodate my unique, sometimes unusual requests was nothing short of impressive. This level of service was crucial for my project, which demanded windows that met both city code and the structural limitations of my home. What sets the Painted Post Home Depot apart is not just their ability to supply or customize. It’s the staff’s patience, professionalism, and in-depth knowledge of windows. The team member I worked with was exceptionally knowledgeable, and even when modifications were needed due to ongoing communication with my designer and contractor, she tirelessly made the necessary adjustments without complaint. Moreover, her eagerness to solve any issue that arose, even those outside her expertise, made the payment and finalization process much smoother than anticipated. Her flexibility and willingness to go the extra mile significantly eased the complexity of my project. I also want to extend my gratitude to other staff members, who showed great enthusiasm and support. Being a woman undertaking this kind of project, the physical aspect of moving windows could have been daunting. Yet, their readiness to assist made this part of the process much easier. In summary, the dedication and service at Home Depot in Painted Post have not only met but exceeded my expectations. The staff’s professionalism, knowledge, and willingness to help have made a significant impact on my renovation project. I highly recommend them to anyone facing similar challenges.
        by
          • Recommended
          Great staff!
          Our experience has always been good, but our latest experience was phenomenal! Great help from great staff!
          by
            • Recommended
            Customer service was missing today.
            Customer service on the floor was lacking today. I've been accustomed to the outstanding service from the folks on the service desk. Folks on the service floor this morning seem to be just hanging out the store was not busy. I need to ask for people before I got help with a big box.
            by
              • Recommended
              Great store.
              Helpful and friendly staff. I did not need to waste time looking for an employee for help, they came to me. Store was clean and well stocked.
              by
                • Recommended
                Employees care!
                Never usually encounter an employee not willing to help, even guide you to what you're looking for. And with courtesy and smiles
                by
                  • Recommended
                  Friendly Staff clean store
                  Every time I visit this Home Depot I’m always greeted by friendly staff members, always offering help. The store is clean and always stocked. Two thumbs up
                  by
                    • Recommended
                    poor customer service on sales clerk in Kitchen
                    bought dishwasher, poor customer service and washer doesn't work right calling the manufactory today about this issue
                    by
                      Great service
                      The store has friendly staff and you can actually find them
                      by
                        • Recommended
                        Kind people, Knowledgable Staff
                        Kind and knowledgable staff helped me navigate the aisles in search of what I need for my home renovation project. I think this place has become my library, and really appreciate the various services from installation/free consultations and financing in order to help my renovation tasks become reality.
                        by
                          • Recommended
                          Samsung Refrigerator Replacement
                          I bought a Samsung Refrigerator on August 14th, 2023 and it was floor model. A few weeks later the refrigerator was making noises. I called Samsung for warranty to get it fixed. Upon diagnosis, the technician stated the fan/auger motor is going bad and Samsung wont warranty it due to damage on the back prior to my purchase. They are unable to open the casing to replace parts. Samsung told me I had to go back to Home Depot to get it exchanged. The Store Manager and Sales were able to take care of my needs for replacement of the refrigerator. I highly recommend this store to others to shop. THANK YOU!!!!!
                          by
                            • Recommended
                            Convenient and helpful
                            Customer satisfaction is at the top of their list. They are always willing to help find whatever it is you're looking for. They recently helped us locate a medicine cabinet online. Which means a great deal to us because we aren't very technical savvy.
                            by
                              • Recommended
                              One of the Best Home Depots
                              I purchased a refrigerator and Freezer, very helpful and got exactly what I wanted
                              by
                                • Recommended
                                Very friendly employees
                                Everyone I came in to contact with was very helpful and kind. The store is very clean and organized.
                                by
                                  • Recommended
                                  Pro Staff are Great
                                  Pro Staff were very helpful with putting together a custom order.
                                  by
                                    • Recommended
                                    Paint department
                                    I was extremly happy with the knowledge Joe A. Shared with me about paint, rollers, brushes, and about the different qualities of sandpaper for my home project.
                                    by
                                      • Recommended
                                      AWESOME EMPLOYEES!!!
                                      Shop here for all of your home improvement ideas. The employees are knowledgeable and will offer suggestions so that you go home with the materials that are what you need to do exactly what you were intending to do!!!!
                                      by
                                        • Recommended
                                        My go to local HD
                                        Always look forward to shopping at the P. Post store. Staff is friendly, knowledgable and helpful.
                                        by
                                          • Recommended
                                          Customer service
                                          Joe A in the paint department us by far the best person u have ever delt with in customer service. For any of your painting needs and beyond go ask Joe
                                          by
                                            • Recommended
                                            Just Looking
                                            I stopped by on a trip home from a weekend at the lake. Just looking for a battery for my Ryobi lawn mower and weed wacker after checking on-line. Clean store, great customer service, had what I needed sooo I bought it.
                                            by
                                              • Recommended
                                              Terrific Service
                                              Bought bathroom tiles and other supplies
                                              by
                                                • Recommended
                                                Make the milwaukee tools and labels easier to see and read. Thankyou
                                                Customer service was good but the milwaukee tool labels were hard to read and identify with corresponding tools on the shelf.
                                                by
                                                  • Recommended
                                                  Painted Post Home Depot Employee, James!
                                                  James is such a positive employee sincerely interested in helping customers keep their purchased items in good working condition. He helped me with a battery pack and charger!
                                                  by
                                                    • Recommended
                                                    Great customer service!!
                                                    We purchased a LG washing machine after a great product review from Andy Smith. He was very knowledgeable and friendly. We are Very happy with out purchase.
                                                    by
                                                      • Recommended
                                                      Wonderful very friendly and knowledgeable Service
                                                      They were very accommodating to my needs and helped me pick out the right freezer for me.
                                                      by
                                                        • Recommended
                                                        Great experience at #6159 Painted Post Home Depot
                                                        We purchase a RYOBI 20" 40 VOLT LAWN MOWER- PUSH. It works great and is so easy to push and is so light weight. We have been very pleased with all of our RYOBI tools. They have all replacement part available if need also.
                                                        by
                                                          • Recommended
                                                          Enjoy it
                                                          I like this store, I know where everything is. Employees are friendly and helpful and usually very knowledgeable.
                                                          by
                                                            • Recommended
                                                            Friendly & Knowledgeable
                                                            Home Depot was able to offer home delivery of a new refrigerator within four days and haul away of our old non-working refrigerator
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 403 reviews

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                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm