#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(707)465-0462
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
520 Highway Us 101 North
Crescent City, CA 95531
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Customer Store Reviews

  • 4.6 out of 384 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (384)
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Showing 1-30 of 384 reviews
Outstanding service from start to finish. We especially liked the paint department associates wh...
Outstanding service from start to finish. We especially liked the paint department associates who gave us good advice and increased our knowledge of what options there were to complete our project and perfectly matched our paint. Everything was easy to find and logically placed so it was easy to select related items. Checkout was easy and loading assistance completed our very positive experience.
by
  • Verified Purchase
  • Recommended
People are very professional and friendly. Customer Service was awesome her name is Amy, she back...
People are very professional and friendly. Customer Service was awesome her name is Amy, she backed out our large purchase to give us a military discount it was quite a feat but she was a trouper and got it done. Kain is in floors and window coverings, he was great with our rather large purchase along with the great appliance woman! Thank you for a great experience!
by
  • Verified Purchase
  • Recommended
Your employees, Salayna O and Shane S are very professional, helpful and friendly! Shane is very...
Your employees, Salayna O and Shane S are very professional, helpful and friendly! Shane is very knowledgeable about construction, especially concrete, and has given us great tips and advice!
by
  • Verified Purchase
  • Recommended
If I can figure out what I need by shopping online and then picking it up, or having it sent to m...
If I can figure out what I need by shopping online and then picking it up, or having it sent to me, I do that. Customer service is really great here and I'm happy to patronize them. The cashiers are generally pretty sharp, too, and pleasant. We recently purchased a display light fixture on a Sunday and the employee went over and above to get the item down for us. Very pleasant. Paint is hit or miss. Prepare to be ignored.
by
  • Verified Purchase
  • Recommended
A great place to come for all of my building and repair needs. I would like to give a shout out f...
A great place to come for all of my building and repair needs. I would like to give a shout out for a all of the knowledgeable and friendly employees of our Crescent City Home Depot. My go to is Brett Swanson who always has the right info on everything. Candice in customer service and special orders and Karina the cashier. All of the cashiers are very helpful and friendly. Thanks Home Depot!
by
  • Verified Purchase
  • Recommended
Horrible Customer Service. Associates were not helpful. I was not able to order a counter top a...
Horrible Customer Service. Associates were not helpful. I was not able to order a counter top after 4 visits as no one in the store was properly trained to do so. Will not be going back to this store.
by
    I write this store a four-star store. What makes a store special are special people. Which the st...
    I write this store a four-star store. What makes a store special are special people. Which the store has and now How this Home Depot is now truly part of our community.
    by
    • Verified Purchase
    • Recommended
    Good management, most employees are nice and place is clean.
    Good management, most employees are nice and place is clean.
    by
    • Verified Purchase
    • Recommended
    Always kept up and clean. I When I go to the store and I need a question about the materials that...
    Always kept up and clean. I When I go to the store and I need a question about the materials that are going to be using,The salesperson is very kind and helpful.
    by
    • Verified Purchase
    • Recommended
    Everything you need and more, some stuff hard to find on your own. Wouldn't it be cool to have an...
    Everything you need and more, some stuff hard to find on your own. Wouldn't it be cool to have an app for in the store like Google maps that would take you right to the product you're looking for?
    by
    • Verified Purchase
    • Recommended
    The employee at the customer service desk very helpful. ALEXIS is very great job.
    The employee at the customer service desk very helpful. ALEXIS is very great job.
    by
    • Verified Purchase
    • Recommended
    The store was clean, well organized, and everything was easy to locate because of the clear isle ...
    The store was clean, well organized, and everything was easy to locate because of the clear isle labels. Also, the employees were very nice and helpful.
    by
    • Verified Purchase
    • Recommended
    Kari was great
    Kari was great
    by
    • Verified Purchase
    • Recommended
    I always find your employees knowledgeable and friendly. Today when customer service is a thing o...
    I always find your employees knowledgeable and friendly. Today when customer service is a thing of the past, it refreshing to know it's alive and well in Crescent City.
    by
    • Verified Purchase
    • Recommended
    Wonderful customer service!
    Wonderful customer service!
    by
    • Verified Purchase
    • Recommended
    The Crescent City Store is kept quite neat and organized. The people working there are friendly ...
    The Crescent City Store is kept quite neat and organized. The people working there are friendly and some of them are very knowledgeable about product applications and advice on installation. I like going to the store and the checkout lines are customer friendly with very little wait time.
    by
    • Verified Purchase
    • Recommended
    Great store , good people always asking if I need Help . Michele is a great Cashier Got everythi...
    Great store , good people always asking if I need Help . Michele is a great Cashier Got everything I went after.
    by
    • Verified Purchase
    • Recommended
    This store in particular is very clean and well stocked.
    This store in particular is very clean and well stocked.
    by
    • Verified Purchase
    • Recommended
    Plenty of parking and clean. Aisles are nice and wide and clean. And most of all the Staff are fr...
    Plenty of parking and clean. Aisles are nice and wide and clean. And most of all the Staff are friendly and helpful and do not hesitate to help you. And I've seen other customers have a good attitude and never ever seen one dissatisfying customer. People are patient with each other as we are being assisted by staff.
    by
    • Verified Purchase
    • Recommended
    Store staff was very helpful from the assistance on the floor all the way to the final checkout a...
    Store staff was very helpful from the assistance on the floor all the way to the final checkout at the registers. Customer Service number 1 form greets, escorts and product knowledge Great Job Crescent City team you did an Awesome job!
    by
    • Verified Purchase
    • Recommended
    This store is well stocked, the staff is helpful and friendly, and the prices are competitive. If...
    This store is well stocked, the staff is helpful and friendly, and the prices are competitive. If they don't have it, they'll order it!
    by
    • Verified Purchase
    • Recommended
    The Cashier's Whitney and Amity were helpful, and where very pleasant to work with.
    The Cashier's Whitney and Amity were helpful, and where very pleasant to work with.
    by
    • Verified Purchase
    • Recommended
    Staff at this Home Depot is knowledgeable and friendly. Great place to shop for your needs.
    Staff at this Home Depot is knowledgeable and friendly. Great place to shop for your needs.
    by
    • Verified Purchase
    • Recommended
    The store is always neat and clean.I like it when employees treat me like I am their number 1 pri...
    The store is always neat and clean.I like it when employees treat me like I am their number 1 priority.
    by
    • Verified Purchase
    • Recommended
    I visited this store twice on 08/14/18 and was very pleased each time with the service and knowle...
    I visited this store twice on 08/14/18 and was very pleased each time with the service and knowledge of each and every store person I talked with. The store was neat and clean with well stocked shelves. I will certainly be back for shopping at this location!
    by
    • Verified Purchase
    • Recommended
    I wish management would give the employees better training. While some employees are excellent, t...
    I wish management would give the employees better training. While some employees are excellent, too many know very little about the products. Also, employees should not be texting on their phones while talking to customers. The garden center often has dead, dried out plants.
    by
    • Verified Purchase
    Great store, people are knowledgeable and friendly !!
    Great store, people are knowledgeable and friendly !!
    by
    • Verified Purchase
    • Recommended
    Great customer service! Pleasant and helpful.
    Great customer service! Pleasant and helpful.
    by
    • Verified Purchase
    • Recommended
    Store has most home improvement tools and home improvement items. The issue I had was that people...
    Store has most home improvement tools and home improvement items. The issue I had was that people that are suppose to be helping were more interested in conversing with other employees and not paying attention to shoppers that needed help. Furthermore some young employees, when asked a question, had no clue what the item was or where to find it in the store. Overall my experience was good and I did get great help from the PRO desk person and checkout was fairly fast.
    by
    • Verified Purchase
    • Recommended
    It is the only home improvement store that has everything for at least 100 miles in all direction...
    It is the only home improvement store that has everything for at least 100 miles in all directions. But I struggled to get a whole lot of cinder blocks onto a cart and several employees walked right past me and didn't ask if I needed any help. When I tried to stop one young man, he said he wasn't from that department and would send someone. Nobody ever came, so I ended up pushing that cart through the entire store to the check out stand. Then everyone thought I was crazy, having loaded it all and pushed it through the store.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 384 reviews

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