Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (381)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 381 reviews
Apr 28, 2020
Parking is close and employees, especially in the repair department are pleasant and knowledgeabl...
Parking is close and employees, especially in the repair department are pleasant and knowledgeable. Store, as expected has great selection, well displayed and easy to find. People shop at a store for several reasons but they make it a point to return to any given store because of their past experience. All the employees are friendly there but Jim and Amanda at the repair desk are two of the best, ever.
by
Verified Purchase
Recommended
Mar 10, 2020
Excellent customer service from Scott at this location. He went over and above to assist me
Excellent customer service from Scott at this location. He went over and above to assist me
by
Verified Purchase
Recommended
Mar 8, 2020
We just completed our order for our new kitchen under the assistance of Bettina. She made this d...
We just completed our order for our new kitchen under the assistance of Bettina. She made this design and purchase smooth and handled every detail. Her knowledge and skill is just outstanding! Her design choices/suggestions were exactly what we were looking for. If you are interested in redoing your kitchen please have Bettina assist you.
by
Verified Purchase
Recommended
Feb 29, 2020
I went looking for a particular color carpet runner for a home remodel project that was no longer...
I went looking for a particular color carpet runner for a home remodel project that was no longer displayed at a closer HD store. I couldn't find it at the Crescent Springs location either (sad face) and started leaving the store. An associate, Phil, asked how I was doing as I passed by, and when I explained I couldn't find what I was looking for, he stopped what he was doing, left his station, and offered to look for the item. He searched the products still wrapped up on the upper shelves, and found a product I liked even better than what I had been looking for. Happy customer here! Thanks Phil! The cashier, Stephanie, was just as friendly. Great experience - and I will consider going out of my way to shop this location again.
by
Verified Purchase
Recommended
Feb 17, 2020
I have had help from some really great people at the store. I used to go to Florence until they b...
I have had help from some really great people at the store. I used to go to Florence until they built this one and I miss Ron at the Contractors Desk ( if he is still working) but Crescent Spring is my store now. I have been doing this work for 50 years and I learn new things. At the ramset nail the other day I even helped out a customer and salesperson with conversation and problem solving. Problem solving is a big deal worth a lot of time and money. Allison at the return desk/pickup orders actually called me when my order came in early. That really helped me out. Good People. Ask and you can and will get good service and information. Thanks Folks. ( Do not post my email address on my review)
by
Verified Purchase
Recommended
Jan 30, 2020
Great store layout. Employees are Fantastic throughout the store.
Great store layout. Employees are Fantastic throughout the store.
by
Verified Purchase
Recommended
Jan 21, 2020
If you need flooring go see Jason. He was so helpful!!
If you need flooring go see Jason. He was so helpful!!
by
Verified Purchase
Recommended
Jan 5, 2020
This store is full of amazing, friendly employees. I loved the atmosphere and the amount of peopl...
This store is full of amazing, friendly employees. I loved the atmosphere and the amount of people that were willing to help customers find whatever they desired.
by
Verified Purchase
Recommended
Dec 31, 2019
I took a survey and I thought I marked that I was highly satisfied. But at the end of the survey ...
I took a survey and I thought I marked that I was highly satisfied. But at the end of the survey they asked why I wouldn’t recommend this store. I could not go back and see my mistake.
I loved my service with Ron B #100 and Ernest Harmon. The store was fine.
by
Verified Purchase
Recommended
Dec 28, 2019
Donna was my cashier and she was so nice and helpful!!
Donna was my cashier and she was so nice and helpful!!
by
Verified Purchase
Recommended
Dec 20, 2019
Very nice to shop there. Hadn't been there in several months. Everyone was just as friendly as t...
Very nice to shop there. Hadn't been there in several months. Everyone was just as friendly as the last time I was there.
by
Verified Purchase
Recommended
Dec 11, 2019
I've always found what I needed Home Depot in the store is very clean and tidy and the people are...
I've always found what I needed Home Depot in the store is very clean and tidy and the people are friendly and experienced.
by
Verified Purchase
Recommended
Dec 3, 2019
The store is very shopper friendly, and the employees are fantastic. Stephanie is the best. Got t...
The store is very shopper friendly, and the employees are fantastic. Stephanie is the best. Got to have my eye candy every morning just like coffee !!!!!
by
Verified Purchase
Recommended
Dec 2, 2019
We went in late to closing and everybody was extremely friendly and helpful and Rob was especiall...
We went in late to closing and everybody was extremely friendly and helpful and Rob was especially helpful when we were checking out.
by
Verified Purchase
Recommended
Nov 25, 2019
Madison that works there in the blind dept. is so very helpful and caring. She went above and bey...
Madison that works there in the blind dept. is so very helpful and caring. She went above and beyond to help us get the blinds we wanted.
by
Verified Purchase
Recommended
Nov 6, 2019
Great employees
Great employees
by
Verified Purchase
Recommended
Nov 5, 2019
Store is always clean and again employees are the best I think at this location - Thumbs up
Store is always clean and again employees are the best I think at this location - Thumbs up
by
Verified Purchase
Recommended
Oct 22, 2019
Kelley in Paint Department matched paint perfectly for exterior of my 100 year old Park Hills hom...
Kelley in Paint Department matched paint perfectly for exterior of my 100 year old Park Hills home. He was knowledgeable, patient and kind. Converted me from Lowes .
by
Verified Purchase
Recommended
Sep 30, 2019
Phyllis at the checkout was outstandingly, very kind and helpful
Phyllis at the checkout was outstandingly, very kind and helpful
by
Verified Purchase
Recommended
Sep 11, 2019
Best store around. Employees are honest, know what they are talking about, and are eager to help....
Best store around. Employees are honest, know what they are talking about, and are eager to help. Pretty rare nowadays.
by
Verified Purchase
Sep 11, 2019
I'm in this store 6-9 times per week. Everybody is willing to help and they all have a great att...
I'm in this store 6-9 times per week. Everybody is willing to help and they all have a great attitude.
Kelly and Gary in paint department.
Scott in the lumber department.
Tim at the PRO Desk.
Troy in lawn and garden
by
Verified Purchase
Recommended
Aug 27, 2019
Whenever I am in the store, the employees do whatever they can to solve the home problem I am hav...
Whenever I am in the store, the employees do whatever they can to solve the home problem I am having.
by
Verified Purchase
Recommended
Aug 19, 2019
As customer service has declined at many businesses what a pleasant surprise to find associates a...
As customer service has declined at many businesses what a pleasant surprise to find associates available, friendly and very helpful!
by
Verified Purchase
Recommended
Aug 4, 2019
Excellent Store, helpful and professional Associates.
Excellent Store, helpful and professional
Associates.
by
Verified Purchase
Recommended
Aug 4, 2019
Awesome help from Troy in the Garden Department. He was very helpful explaining everything regard...
Awesome help from Troy in the Garden Department. He was very helpful explaining everything regarding our lawn mover purchased.
by
Verified Purchase
Recommended
Jul 27, 2019
This store always comes through on ensuring customer satisfaction !
This store always comes through on ensuring customer satisfaction !
by
Verified Purchase
Recommended
Jul 21, 2019
The staff were friendly and had a great work ethic. All of the items that I needed were all easy ...
The staff were friendly and had a great work ethic. All of the items that I needed were all easy to find. Plus the store was super nice and clean. It was just an overall great experience.
by
Verified Purchase
Recommended
Jul 19, 2019
The store seems smaller but is deep in merchandise and helpfulness.
The store seems smaller but is deep in merchandise and helpfulness.
by
Verified Purchase
Recommended
Jul 5, 2019
Excellent service, very clean store, high degree of knowledge of employees and great variety and ...
Excellent service, very clean store, high degree of knowledge of employees and great variety and in-stock products will keep me coming back here. Had to make hard (to me) decisions on deck prep and stain, and garage etching and painting, and the folks at the paint counter made it effortless and provided me with great products and supplies.