#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)984-0430
Tool & Truck Rental(541)984-0412
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1045 Green Acres Rd
Eugene, OR 97408
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Customer Store Reviews

  • 4.5 out of 542 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (542)
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Showing 1-30 of 542 reviews
I could only hope that my employees worked with the excellence that B.....a does. She is a Star employee!
The Home Depot in Eugene shines. I had an associate help me shop and find all of my items ($2000+) with in 1.5 hours. I had a deadline and this employee stayed with me the whole time. This included shopping, searching the computer for different lumber prices, creating a couple different plans for picking up some merchandise at a different store in another town. Having an answer for every question, maintaining a continuous happy demeanor during even the grueling times! And actually stayed 15 minutes past closing time to make sure that all my needs were met. And all the time managing other employees and duties needs that she was in charge of without leaving me once. Super great experience.
by
  • Pro
  • Recommended
Not bad
An a-ok store, some departments don't have much selections but at least most items are easier to find and are cheaper than Jerry's Home Improvement stores.
by
  • DIY
  • Recommended
best of the too stores in eugene OR.
associate may be hard to find But the ails are clean and wide . And Home Depot have fairly good prices compared to Lowes
by
  • DIY
  • Recommended
Great Experience at the Store
Cashiers were friendly and the associate availability was great. I was able to find what I was looking for and move quickly through. I really enjoyed my time at the store today.
by
  • DIY
  • Recommended
Outstanding Service
The store associates are genuinely helpful and pleasant to deal with. very professional yet encouraging for the do it yourselfer.
by
  • DIY
  • Recommended
The People Are Great
Ryan in Doors and Windows Dept was a huge help. Got us the garage door opener we needed. Answered all our questions and took his time setting us up for installation.
by
    • Recommended
    Product availability
    Tile grout stains available on the shelf. Jerrys had nothing. Product worked great! Next time I'll check Home Depot first!
    by
      • Recommended
      Great experience. Happy Customer!
      I highly recommend store #4003. I have had nothing but great experiences. And we are planning a kitchen remodel soon and will use Home Depot!
      by
      • DIY
      • Recommended
      Pro desk
      The pro desk does a great job to get me out the door. When the loader is busy the sales team will come out and help load. Jeremy help a lot as well. Great team!!
      by
      • Pro
      • Recommended
      Pro desk
      The Pro team and the loaders are always very willing to help me get in and out of the store . They know me by name and always greet me with a smile.
      by
      • Pro
      • Recommended
      Pro Desk
      Pro desk does a great job of knowing my business. They are very helpful every tome I come to the desk. The pro team at this store are great!
      by
      • Pro
      • Recommended
      Help when needed
      Someone is always available when you have a question or need help. When ordering online the products are ready when needed. The hardware prices are true bargains as well!
      by
      • DIY
      • Recommended
      Poor lighting
      Store was poorly lit outside. We thought maybe the store was closed. Garden area lights not on.
      by
      • DIY
      Great store to shop at.
      The Pro desk associates are a great help. Every time I need help finding some thing Doug is always there to help not only with finding the product I need but also for the right price.
      by
      • Pro
      • Recommended
      Example Great Store Experience
      Bathroom Ventilation Fan and Heating an Cooling and Plumbing and Electrical and Light Bulbs & Hardware.
      by
      • Pro
      • Recommended
      Example Great Store Experience
      Heating An Cooling And Bathroom Ventilation Fan And Electrical And Light Bulbs And Plumbing & Hardware.
      by
      • Pro
      • Recommended
      Amazing store experience!
      Jerry from the Pro Desk was very helpful during my recent visit and is always ready to help whenever assistance is needed. Plus he does it with a smile! The whole store was very welcoming as well.
      by
      • Pro
      Example Great Store Experience
      Heating an Cooling and Plumbing and Bathroom Ventilation Fan and Electrical and Light Bulbs & Hardware.
      by
      • Pro
      • Recommended
      Pro Desk Excellent
      I have had trips to this store on multiple occasions. I can find an associate very easily to help with what I need. The Pro Desk here is much more attentive than any I have visited in the state. They have top notch associates working in this area and can cut down on my time away from site by a substantial amount compared to their competitors. It's worth the Delta area traffic for the customer service.
      by
      • Pro
      • Recommended
      Worse Customer Service EVER!
      Oh and don't even think of ordering something online; my vanity was broken in two different places. The sales associate was so rude and couldn't help me. Employees chatting, standing around, but if you're in need of help they are no where to be found. Off the top of my head, I witnessed at least 10 employees slacking and only 1 employee that looked like he was happy to be there.
      by
      • DIY
      1 found this review helpful
      One stop shopping
      As a facilities maintenance mgr. I am always looking for parts and at competitive pricing. Home Depot usually has what I need and pricing is fair. My goal when shopping for parts and materials is to get the most I can from every trip to the or 1 stop shopping as much as possible, which is why I always consider Home Depot 1st.
      by
      • Pro
      • Recommended
      Our go-to Home depot
      our home depot location of choice, great place to buy firewood and pellets during the winter
      by
      • DIY
      • Recommended
      Always love shopping there!
      Associates are always helpful. Home Depot has definitely stepped their game up here in Eugene. Excellent prices and an excellent selection. And, its awesome that they accept PayPal!
      by
      • Pro
      • Recommended
      great work personal they help
      the store its clean they have a good people to help the customer special in pro desk they they always are ready to the customers they have loading people
      by
      • Pro
      • Recommended
      Great job pro desk
      The pro desk is there for me everyday to help me. They go out of there way to order product for me or transfer in when they are out. They work hard for me. Thank you.
      by
      • Pro
      • Recommended
      Great pro desk
      The pro desk is always willing to help me with all my business needs. The loader does a great job of always helping rain or shine
      by
      • Pro
      • Recommended
      Tool Rental Exceptional Help
      Tobi was a great help! Rented the drum and edge sanders...floor is looking great. Thank you!
      by
        • Recommended
        Great service at the pro desk
        The pro desk does a great job of helping me get in and out of the store. They are very helpful with my customer needs. Thank you Jerry and Alex.
        by
        • Pro
        • Recommended
        great store, helpful employees
        alway have what we need in stock, the store is very clean.
        by
        • DIY
        • Recommended
        Excellent experience
        The associate in the department was extremely helpful in educating me about the products available which helped me select the one best suited to my need.
        by
          • Recommended
          Showing 1-30 of 542 reviews

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