#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(720)873-0362
Tool & Truck Rental(720)873-0368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9401 E Arapahoe Rd
Greenwood Village, CO 80112
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 455 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (455)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 455 reviews
Bad Service
Karen Sales Cashier was extremely rude , had attitude the whole process of checking out. Did not even greet customer while approaching counter or leaving.
by
    Thumbs up
    The vibe in the store was good. Many employees were there working. Had what i needed. Check out was quick and easy.
    by
      Great Kitchen Design and a Timesaver
      We went in and sat for two hours with Debby Solis, HD Kitchen Design expert. Debby is an expert designer and knows the application to put together cabinets and counter for our room to the appropriate specifications. With Debby you get assurance that you're getting just what you want, she is able to exude expert knowledge and expertise. We placed and fully paid our order immediately based on Debby's design and expertise. She saved us time.
      by
        • Recommended
        Great service
        The store was extremely clean and our cashier, Christopher was very nice! Will definitely be shopping at this location again.
        by
          • Recommended
          Staff in flooring department extremely friendly
          The staff in the flooring department went out of their way to offer advice and help with any issues. They did not make us feel rushed and were so friendly and helpful.
          by
            • Recommended
            Great Paint Help!
            I went to Home Depot’s paint department and had amazing help from Al Leon. He was obviously an expert in painting and guided me to the right supplies needed for my paint job!
            by
              • Recommended
              Assisting with purchasing cabinets, counter tops, and carpet
              Sadly, I had to return the cabinets, but the employee was willing to grant a credit return. But the ladies in that department, as well as the carpet department went out of their way to assist. And one lady today walked all over the store with me assisting and the other lady was on the telephone for a very long time resolving the issues. And the two ladies on the telephone in Georgia were extremely kind and patient
              by
                • Recommended
                The BEST staff
                HD carries a huge assortment of products so I could shop at any of them near me, but this store has the BEST staff! They are all very friendly and helpful and there is very little turnover which indicates that they like where they work;)
                by
                  • Recommended
                  Great store with GREAT customer service
                  Erma who works as a cashier is so friendly and polite!
                  by
                    • Recommended
                    Excellent service for a girl with a list!
                    I was actually amazed at how nice the store employees were during this visit.
                    by
                      • Recommended
                      great service
                      Mike in the door lock section was great
                      by
                        Smiley Kiley lives up to her name !
                        Needed some paint as a last minute project. All I had was a crumb of my wall that I needed to find a matching paint for. Kiley was working at the paint center and was so welcoming and helpful. She even shook my hand after introducing herself. She’s bubbly, friendly, and someone I hope to bump into again. I was in and out of the store in less than 10 minutes. Great service.
                        by
                          • Recommended
                          Busy
                          Needs more parking for pickup
                          by
                            • Recommended
                            Amazing kitchen designs
                            Debby Solis was amazing and made me feel like we've been friends for years. She Helped my wife and I build out our dream kitchen. I cannot wait to come back to the store just to show her how it comes out. She is truly a 5 star employee!
                            by
                              • Recommended
                              Brandon Johnson is the BEST!
                              His customer service and dedication to keeping a customer goes above and beyond. Two other Home Depots washed their hands of a situation. I purchased two items and luckily the boxes had Brandon's store number #1509 in Centennial, CO. I reached out, he answered the call and it was handled on the spot! Thank you Brandon!
                              by
                                • Recommended
                                Horrible customer service
                                I couldn't located inventory in the bath accessories, after checking the shelves below and above the item. Asked Jody if she had a scanner or mobile app to check inventory. Jody glanced up and proclaimed "I don't see it" and walked away. I stopped another employee who took out their phone and opened the app. He stated the app indicated there were 6 of this item in the store. Jody came back and interrupted and shockingly stated how rude I was because she had already told me there were none. I think HD should provide customer service training to Jody. Greenwood Village HD is a terrific store with generally terrific employees. Though Jody continually proclaims she's the head cashier, not sure the relevance in bath accessories, we've not encountered her prior and we annually spend $30K-$50K in Pro Xtra Spend.
                                by
                                  Excellent and joyful customer service by Ms. Holly Byers
                                  Just left Home Depot in Greenwood Village and was expertly assisted by Ms. Holly Byers in Flooring. My husband and I had been assisted by Ms. Holly before and today was a 2+ hour carpet purchase and installation experience. Ms. Holly is patient, helpful and quite simply jolly. If we want to make a purchase that will require expert flooring assistance, we call ahead and make sure Ms. Holly is in. She consistently gets our order correct but she does it with such joy and laughter. Thanks Ms. Holly for another terrific experience.
                                  by
                                    • Recommended
                                    Smiling employees
                                    I shop at this Home Depot often. It’s always a pleasure to be greeted by smiling employees.
                                    by
                                      • Recommended
                                      Great service in the paint dept
                                      I was needing a lot of help, and Bernessa and Brad were extremely knowledgeable, friendly, and patient. They helped me get just the paint color I was looking for. Thanks!!!
                                      by
                                        • Recommended
                                        Impressed with the customer service
                                        The service in window coverings was great. It made my trip productive and enjoyable.
                                        by
                                          • Recommended
                                          Great service
                                          Had exceptional service while shopping in the Paint department
                                          by
                                            • Recommended
                                            Great Customer Service
                                            Great customer service. Had a big issue and Assistant Johnny was patient and gave great customer service.
                                            by
                                              • Recommended
                                              Had a great shopping experience at Greenwood Village Home Depot
                                              At Xcel's suggestion I'm replacing all my lighting with LED's in our home. I just learned of Xcel's partnership with Home Depot to offer extreme discounts on various bulbs throughout the year (after already changing out about half of my bulbs) and was I glad I came to this Home Depot. They had everything I wanted to get. I was concerned about how to get the discount but I printed out the note from the Xcel "Bulb Finder" and took my purchases to Jeanne at Customer Service and she did a great job of taking care of me, I got all that I wanted at a great discount and saved a bunch of money. Wish I had know about this Xcel/H.D. partnership earlier and I could've saved a bundle over the pricing I found on the web. I thought I was getting good prices on the web but it was nothing close to the discount I found right here at my Home Depot.
                                              by
                                                • Recommended
                                                Emplotee Review
                                                I am actually in Austin, Tx. and conducted the transaction over the phone. The associate Joseph B. was extremely helpful and patient.
                                                by
                                                  • Recommended
                                                  In and out!
                                                  Was able to find what I wanted and checked out quickly.
                                                  by
                                                    • Recommended
                                                    Excellent Customer Service
                                                    Suzie, who was working the check out at the PRO desk was very professional, friendly, and such a wonderful person to deal with.
                                                    by
                                                      • Recommended
                                                      Rude return center
                                                      Jasmine at the return center is extremely rude and has no respect
                                                      by
                                                        Best Prodesk staff to work with. Bekkah, Angie and everyone there are great to work with.
                                                        Best Prodesk staff to work with. Bekkah, Angie and everyone there are great to work with.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Friendly and knowledgeable staff!
                                                        Friendly and knowledgeable staff!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Excellent customer service and large inventory. Would to go out of my way to visit this store!
                                                        Excellent customer service and large inventory. Would to go out of my way to visit this store!
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 455 reviews

                                                        Nearby Stores

                                                        Find Another Store

                                                        8477 S Yosemite Ave

                                                        Lone Tree, CO 80124

                                                        2.45 mi

                                                        Pro Service Desk

                                                        (303)705-0083

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 7:00am - 8:00pm

                                                        5600 S Chambers Rd

                                                        Aurora, CO 80015

                                                        3.80 mi

                                                        Tool & Truck Rental

                                                        (303)627-3869

                                                        Pro Service Desk

                                                        (303)627-3863

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 7:00am - 8:00pm

                                                        1200 Mayberry Dr

                                                        Highlands Ranch, CO 80129

                                                        7.45 mi

                                                        Tool & Truck Rental

                                                        (720)348-3808

                                                        Pro Service Desk

                                                        (720)348-3802

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 7:00am - 8:00pm