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Filter Reviews By:Rating, Profile, Gender, Age (400)
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Showing 1-30 of 400 reviews
Feb 22, 2020
Poor service
Poor service
by
Verified Purchase
Jan 15, 2020
This is hands down the best home improvement store in the Tri state area. Friendly courteous serv...
This is hands down the best home improvement store in the Tri state area. Friendly courteous service and very knowledgeable employees.
by
Verified Purchase
Recommended
Jan 1, 2020
Very helpful staff.. I dealt with Wes and Sam in selecting blinds for our house and cut it them t...
Very helpful staff.. I dealt with Wes and Sam in selecting blinds for our house and cut it them to size. They were very friendly and professional.
by
Verified Purchase
Dec 3, 2019
The best customer service I have ever received at a Home Improvement Store. Lumber is top quality...
The best customer service I have ever received at a Home Improvement Store. Lumber is top quality. I like that the garden center area is most often open for stone and other purchases.
by
Verified Purchase
Recommended
Nov 26, 2019
VERY WELL ORGANIZED & CLEAN
VERY WELL ORGANIZED & CLEAN
by
Verified Purchase
Recommended
Nov 21, 2019
Excellent customer service
Excellent customer service
by
Verified Purchase
Recommended
Nov 6, 2019
Horrible customer appreciation
Horrible customer appreciation
by
Verified Purchase
Nov 1, 2019
Overall not a bad store. Certainly has an impressive inventory. I would rate the service "fair....
Overall not a bad store. Certainly has an impressive inventory. I would rate the service "fair."
However, the quality of the lumber is often poor. Many pieces have defects such as severe warping, and an excessive number of knots. Also, it frequently isn't shaped quite right because of poor quality control at the sawmill. For example, corners that are supposed to be square aren't , and surfaces that are supposed to be flat and relatively smooth, have deep gashes from the saw blade or are wavy.
by
Verified Purchase
Recommended
Oct 31, 2019
I love using my computer to create my list of things I need. Then when at the store I can use th...
I love using my computer to create my list of things I need. Then when at the store I can use the android app to go right where the products on my list are. Makes it all quick and easy.
by
Verified Purchase
Recommended
Sep 15, 2019
I just wanted to say y’all have a very respectful gentleman I believe his name is Dutch he was at...
I just wanted to say y’all have a very respectful gentleman I believe his name is Dutch he was at the service desk by himself and he was able to get the line moving pretty fast even while having a difficult customer that was very rude he went beyond and above even though the lady was pretty rude I told him I would give him a good rating because he deserves it !!!
by
Verified Purchase
Recommended
Aug 26, 2019
I just wanted to say kudos do the young man Dutch at the customer service desk he had a very Diff...
I just wanted to say kudos do the young man Dutch at the customer service desk he had a very Difficult customer and I swear he stayed professional not once showed any hint of aggravation no matter how many times the lady kept messing up and not understanding I told him I would definitely give him a good score and do a survey on him he was very polite and quick to help me THANK YOU !!!!
by
Verified Purchase
Recommended
Aug 5, 2019
I was having trouble using the self check out I believe his name was Dutch he came and helped me ...
I was having trouble using the self check out I believe his name was Dutch he came and helped me use the machine because it kept showing up error which he walked me thru the process and he was very polite and friendly I will definitely be back to shop again
by
Verified Purchase
Recommended
Jul 30, 2019
This store is much cleaner than the South Point Lowes
This store is much cleaner than the South Point Lowes
by
Verified Purchase
Recommended
Jul 3, 2019
I bought a grill online an came to pick it up When my husband notice that they gave me the wrong ...
I bought a grill online an came to pick it up When my husband notice that they gave me the wrong grill and the price was cheaper A worker named Dutch working the service desk was able to help me return my online item and purchase the one that was giving to me THANKS
by
Verified Purchase
Recommended
Jul 3, 2019
I came across an employee in paint and asked if he could help me out. I was looking for wall hook...
I came across an employee in paint and asked if he could help me out. I was looking for wall hooks that stick on and won’t tear up my walls. He wasn’t sure at first but he went to the tool aisle and actually found them. Neither myself nor my daughter saw them, and we walked up every aisle. I’m very thankful to Dutch for taking the time to help me
by
Verified Purchase
Recommended
Jul 3, 2019
My central air went out in my home, so I made an emergency trip to Home Depot to buy a window uni...
My central air went out in my home, so I made an emergency trip to Home Depot to buy a window unit and some fans to do until it gets fixed. After looking, I went to talk to someone about options. Dutch told me about the Home Depot credit cards. He helped me apply, and I got accepted for enough to cover everything I needed that day. I very much appreciate his help so my family will be able to be cool in this summer heat!! The next time I need help, I will be asking for Dutch!
by
Verified Purchase
Recommended
Jul 3, 2019
I was having trouble trying to find something in the store I wanted to buy for Father’s Day. Dutc...
I was having trouble trying to find something in the store I wanted to buy for Father’s Day. Dutch helped me look, and then when we didn’t find it, he told me I could order it online, and that it was even on sale buying it that way. He brought me over and went step by step through the process with me, found what I needed, and got it ordered. He also said that if I ever needed help again with an online order or anything, just let him know. He was extremely polite and helpful and made my day!
by
Verified Purchase
Recommended
Jul 3, 2019
An employee named Dutch help me find the right riding mower he showed me on the computer and set ...
An employee named Dutch help me find the right riding mower he showed me on the computer and set everything up he also showed me One that was better then the one I was looking at with a better deal much cheaper so I saved money and he was very helpful and set it up so my son could pick it up for me later that night .... I want to Thank him very much
by
Verified Purchase
Recommended
Jun 14, 2019
Great selection the Ryobi tool line has over 120 tools that use the same batteries so you don't n...
Great selection the Ryobi tool line has over 120 tools that use the same batteries so you don't need a different charger for every tool you own.
by
Verified Purchase
Recommended
May 27, 2019
inventory was very good, all employees were friendly and helpful. great day for me
inventory was very good, all employees were friendly and helpful. great day for me
by
Verified Purchase
Recommended
May 26, 2019
The products were difficult to find. There was not help available when I needed it. When I did ge...
The products were difficult to find. There was not help available when I needed it. When I did get help, the man wasn’t rude, but wasn’t very friendly either. The store was clean and the checkout went smoothly
by
Verified Purchase
May 23, 2019
The Huntington store is always found to be neat and helpful in finding what I need.
The Huntington store is always found to be neat and helpful in finding what I need.
by
Verified Purchase
Recommended
May 18, 2019
I purchased quite a large load of soil from your Barboursville location, and one of your workers,...
I purchased quite a large load of soil from your Barboursville location, and one of your workers, Dutch, helped me load it all. Very thankful to him for helping me and pleased at his professionalism and politeness
by
Verified Purchase
Recommended
May 18, 2019
I was looking for the straw brooms, and couldn’t find hem as the aisles had changed since the las...
I was looking for the straw brooms, and couldn’t find hem as the aisles had changed since the last time I was there. The gentleman working the register, named Dutch, helped me find them and then rang up my order for me. I appreciate the assistance and the friendliness
by
Verified Purchase
Recommended
May 13, 2019
I needed help In the paint department. The gentleman back there, named Dutch, was extremely poli...
I needed help In the paint department. The gentleman back there, named Dutch, was extremely polite and helpful to me. He said it was his first time back there by himself, but he was able to figure out what I needed and asked me not to rate him too bad if I did a survey because it was his first time. I appreciated his dedication to making sure I got what I needed and for his friendliness towards me and told him so, and that I would give him praise
by
Verified Purchase
Recommended
May 10, 2019
An employee, Dutch, helped me load a stove that I purchased from you. He was very polite
An employee, Dutch, helped me load a stove that I purchased from you. He was very polite
by
Verified Purchase
Recommended
May 3, 2019
I needed wood for my king sized bed, but had no idea what kind I needed that would work for me. I...
I needed wood for my king sized bed, but had no idea what kind I needed that would work for me. I was sent to Dutch. He helped me find plywood that fit my needs, and then he cut it it to the sizes I wanted. I appreciate his help
by
Verified Purchase
Recommended
Apr 29, 2019
I found four great doors for a remodel project and one of your workers, I believe his name was D...
I found four great doors for a remodel project and one of your workers, I believe his name was Dutch, loaded them for me after I bought them. He and some of your other employees were friendly
by
Verified Purchase
Recommended
Apr 29, 2019
Just wanted to say that a nice young man named Dutch helped me load my potting soil and plants th...
Just wanted to say that a nice young man named Dutch helped me load my potting soil and plants that I purchased
by
Verified Purchase
Recommended
Apr 28, 2019
We have gone to this Home Depot for years. The associates are very helpful and friendly. They a...
We have gone to this Home Depot for years. The associates are very helpful and friendly. They ask to help find items one needs which makes getting out of the store with time to spare. The store itself is clean and uncluttered which makes shopping a pleasure.