Reviews for Idaho Falls #1802

Great store, staff and products. Very helpful/knowledgeable staff as well.

I go to The Home Depot at least twice a week and I love this Store and the staff. The store is always clean and organized and the staff are helpful and friendly.

As a Home Depot customer, I was super impressed with RYAN who works in HARDWARE. Customers who meet RYAN and are helped by him are very lucky as they will be given the best possible advice.

They are so friendly, curtious, & quick at helping get what you need so you can get in, get out, & back to work!!

I used to get embarrassed when my mom would complain about bad customer service but now I understand. It seems to be the norm to have to search for someone to help in stores and if you do find someone they point you in a direction or are clueless and go back to what ever they were doing- although some people here did that when I met Jordan and Dan my day got MUCH BETTER!! They both are very knowledgeable, friendly and helpful in ways that were above and beyond!! I’ll always go here hoping to find them- they made my day and made it a joy to shop at Home Depot in Idaho Falls!!

Activity excites me! I walk into Home Depot and I start to imagine and create. I do not know how to remodel correct, but, the store has what I need to build that dream.

I had an old sprinkler manifold break and headed to the Home Depot because they had the piece I thought I needed. I did bring the old manifold in with me. When I arrived, I soon realized the item I wanted was not goint to fit my needs, then entered Matthew. He looked at my old manifold and began to piece together the items I would need to replace it. He took the time to make sure I understood how to assemble it and what to do if I needed to return anything. The customer service I received on a Memorial Day Weekend was incredible. Thank you, Matthew and Home Depot.

They do not deliver on dates that are advertised. They have a million excuses...if they can even find your order. If it's not physically in there store, don't bother buying it online.

Went there to get stepping stones, couldn't get anyone to help us load them into the cart. Two young girls came by and could only say "Would've been easier if they were on a pallet." They must've thought we were idiots because we were told to get them off the shelf rather than in the yard. Then one of the girls handed the job of loading them into our truck to a nice gentleman who knows what the word WORK means. Thank you Jimmie!! This isn't the first time that an employee couldn't be found to help out. It happens all the time in this store.

Both your delivery and customer service people were extremely helpful with my purchase.

I went to the other large home improvement store nether items I purchased at Homedepot were in stock

We bought a fridge from Home Depot in Idaho Falls, I had to change my order from standard to counter depth. It was easily done and it was delivered within a week.

I've bought everything from tools to hardware, lumber, paint you name it. Always happy with the selection of products and inventory, topped by good customer service.

I needed some lumber for a book case. You guys had what I needed. The employees and shoppers here in Idaho Falls are all happy to help and lend a smile. I love it here.

I'm Very Pleased with help purchasing & home delivery

Kevin was very helpful. Multiple employees came up to me willing to help find anything I needed.

Denise was excellent in helping me get the home depot credit card

The Idaho falls store is very well stocked and the customer service representatives can not be beat. Great overall place to shop to get things done. I really think you need to change your slogan. We are "ones" and we are "doers" but most of all we are "people". With what you have in stock and the way the country is, you're Slogan should say "WHERE WE THE PEOPLE GET MORE DONE". Kind of makes a better all around statement!

I have shopped at several store in my lifetime. Home Depot in Idaho Falls is by far the best overall store around. A person can't ask for better customer service, everyone I have met always goes out of their way to help you. Everything and anything your looking for they seem to have it in stock. VERY VERY GREAT CUSTOMER SERVICE AND WELL MAINTAINED STORE

I tried to pay $44 with a $100 at Pro checkout bill and told to go to self checkout because they didn't have change.

I have always had the nicest employees to help me find what I need and to ask questions about the product and get professional advice and information. Thank You

Overall my experience with this particular Home Depot has been incredible , from the management staff to the cashiers . They extend their help and knowledge and always help me find what I need .

I love how helpful they are they. We love going to Home Depot every week.

Got a good price on the stove we bought hopefully the review I read don't happen, if they do we did purchase the insurance. Other than that excited to use our new stove.

I had the pleasure of going through Bobbie's register today! She was very nice and made me smile!

The Home Depot employees made us carry our Christmas tree into the store to purchase it, then over to have it cut, then back over to the cashier to wait for somebody to help us load it onto our car, only then for him never to show up, and I ended up having to load the tree onto our car myself. I have a bad back and bad knees. Add to that, the kid who cut our Christmas tree told me I had to lift the tree onto the cutting area myself, then he intentionally cut it at an angle. When I asked him for help loading it onto my car, he told me he couldn't do it. So I asked him if there was somebody else that could help me and he said yes, but that he doesn't have his radio he can't call anyone for help for me, so I would need to walk the tree back over to the cashier and ask him for help instead, which also turned out to be a bust. I have never had a more despicable experience at Home Depot. Nobody there cared at all about me and my family, and nobody wanted to help us. Nobody at Home Depot offered any help, despite the obvious pain I was in trying to lift and carry the Christmas tree. I cannot see myself ever returning to Home Depot after this experience.

The store was very busy but there were several employees available to answer questions or help find an item.

Blaine, the elderly gentleman, was proficiently knowledgeable and helpful in giving advise and know how; while others said " I don't know..."!!!! He deserves a Raise!!

They always have what I need.

I had a very good day at Home Depot. The Pro Desk saved me time and made sure I got everything I needed to finish my project without having to make two trips