Reviews for Lenoir City #740

Needed a hot water heater replacement. I know nothing about them. Employees were great to take the time to insure I got what I needed.

Employees are always willing to help and are very friendly. Never had a bad experience there.

Great attitudes, smiling facing, kindness and you felt they genuinely wanted to help you!! The world needs more Service like this vs. people with bad attitudes. Folks, it’s a choice, put a smile on your face it’s a new day to wake up to a new world and a better version of yourself. It is YOUR choice how you show up!!! It’s your choice how you respond to people. Be YOUR best!!!! God Bless!!!

Tim at the return desk was very helpful in returning an item when we did not have a receipt, only the shipping receipt on the front of the box. He figured out patiently where the order number was on the shipping receipt.

LINDA WAS GREAT IN HELPING ME RECEIVING MY VETERAN DISCOUNT

Personnel at Lenoir City Tn store go above and beyond to satisfy customers request and situations. Words cannot express their professionalism.

We live about 45 minutes away from Store #0740 Lenoir City, and didn't mind the trips to shop, order online, wait for all of the order to come into store, pick up our order of over $1000. which is a lot for us. We are remodeling a lower-level walkout with our son and his wife so we have a Retirement Suite as we are in our 80's. Everyone we have worked with in all departments have given us the utmost assistance with the department knowledge they have. It is great that you have great associates that are well trained, knowledgeable, courteous and genuine. Thank you for being there for us.

Mr. Mike R was so kind, patient and helpful today during my visit. I do not know much about tools and I was lost trying to find what I was looking for.. Mike R. noticed and helped me find exactly what I was looking for and more. I was impressed by his product knowledge and ability to make things make sense. Thank you Mike R!! I will do my shopping here from now on bc of him. He exemplified what genuine customer service is all about. That’s hard to find in America these days.

The Lenoir City Home Depot is the best I’ve ever been to. They are consistently well-stocked, with accessible, friendly employees. Always a good trip!

Andrew helped us wi to measure and cut for wood for our raised garden bed. A true professional.

I am happy with the product I bought at least so far!!!

It is convenient and well stocked. Clean. Friendly people.

We enjoy coming in to talk with Laurie, Gay, Marisa, Pat

James saw me loading pavers into a flatbed hand truck and took over. Helped me push the pavers to the cashier and then loaded up my car.

I had a great experience on my recent visit. The employee in lighting went out of his way to show me various matches to the products I needed. Great job!

Returning an item was a snap, items were in stock, staff was friendly and knowledgeable.

From the time I entered to leaving, I received exceptional assistance from several employees in obtaining the products I needed. I appreciate the efforts provided. Not a big fan of having more self checkout than the normal methods. Several employees standing and willing to help (being paid) while customers do the retail portion of the checkout. I support self checkout but it isn’t always customer friendly.

Found some great deals their Wed.

Asked to borrow a pen to jot down some item info from customer on my phone and although Freda had a pocket full of pens she said no and told me to go to the service desk. Wow. And no she wasn't busy.

Colleen in returns was awesome! Very kind and helpful!

BOUGHT SHINGLES AND MATERIAL TO INSTALL THEM.

Helpful and friendly staff throughout the store.

The customer service staff, especially the manager, were the best I've ever dealt with!

Home Depot has been there for all of the upgrades to our home. In the past 2 years we have gotten all of our kitchen appliances, new flooring throughout, new kitchen counters, and 2 washers and a dryer. Great people!!

Shawn Boothe at the Lennar City Home Depot is the most PROFESSIONAL and FAIR THINKING managers I have ever dealt with. The should be cloned and put in management roles in every store!! I went in EXTREMELY frustrated (over a lot of bad lumber) and when Shawn was finished, I left as happy as a lark and glad to go back and buy more. 5 STARS for Shawn!

Keep up the good customer service Christie

I bought several Ryobi tools and have been pleasant pleased with the reliability of these tools. I mostly have hand tools like impact tools and hand drills and grinders. I’m retired and these tools I used around my home and when I’m working on my antique automobile . My son likes the Ryobi’s and has a large selection as well.

My dad bought tubes for air conditioning and the staff helped him immediately!!!!

Kudos to Derek for offering advice, testimony and overall rating for a new weed eater and huge thanks to Dawson in gardening. I was getting ready to load a cart with mulch and he walked up, asked how many bags and if he could load them for me. I could have done it myself, but really appreciated the above and beyond customer service.

The product was easy to assemble and I was assisted in my purchase by many associates.