#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)799-9934
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2425 Thain Grade
Lewiston, ID 83501
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Customer Store Reviews

  • 4.6 out of 450 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (450)
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Showing 1-30 of 450 reviews
Excellent Service
Every employee asked if I was finding everything I needed. Keri came along when I needed some help. One brief description with my question, she knew exactly what I was looking fo. She was very happy to help and problem solve. She recruited a couple other people to locate one piece of plumbing I would need. In all Keri, David, Doug, and another very helpful man helped me solve a puzzle. The worked together seamlessly, got me exactly what I needed. Fantastic people. Fantastic experience. Thank you!!
by
    Great Pro Desk!
    Great Pro Desk Customer Service!
    by
      • Recommended
      Great Customer Service
      Had an issue with an online order, with no help from HomeDepot.com, Marco from customer service and Doug his manager listened to the issue and resolved it on the spot. Big shout to them for being understanding!
      by
        • Recommended
        Great staff!
        New to this store and they were very helpful and courteous
        by
          • Recommended
          Bad management causing bad employees
          I am so irritated I tried to shop at the Lewiston Id. store. It was nothing short of horrible customer service. I left without getting all of the items I needed because of employee incompetence. I would rather not ever shop that store again or any other home depot because of horrible and lazy employees.
          by
            Have bought all kitchen and utility room appliances through this Lewiston, ID Store
            I have bought in the past ALL of my kitchen appliances, ie Refrigerator, Gas Range, Vent Hood, and most recently New Dishwasher at this store. SO very satisfied w/all of them. Also in the past have bought a standup Deep Freezer, and Washer and Dryer, and ALL are serving me very well. Couldn't behappier, and Love the 12 months pay w/no interest on our Home Depot Credit Card.
            by
              • Recommended
              Always Great
              They always have everything I need with a friendly staff.
              by
                • Recommended
                Awesome service
                Shopping the electrical department is rewarding in all that I have learned through the years at Home Depot with each project.
                by
                  • Recommended
                  Very helpful and friendly staff every time I go there from 6am to 9pm
                  Im so happy I filled out the review on my receipt. I never take the time to do this but I felt so strong about this store lately I just had to. The biggest thing that got my attention was the whole parking lot was being de-iced!! You must really appreciate and care for your cusotmers. Thats how I felt! Cared for!
                  by
                    • Recommended
                    Great store!
                    We have been going there for years.. much more lately with our remodel. Every trip has been great, all the way around!
                    by
                      • Recommended
                      Customer service is excellent
                      Donna was extremely helpful with our rather large order - it was a pleasure working with her!
                      by
                        • Recommended
                        My all time favorite store!
                        Just love to shop homedepot. The people are helpful and friendly. I always find a good deal.
                        by
                          • Recommended
                          Favorate place to shop!
                          I shop Homedepot alot I like the protection plans they use they are easy to use and work. I can allways find a good deal there.
                          by
                            • Recommended
                            No checkout lanes open
                            I am not an employee, I don't come to home Depot to work, please have check stands open, if I wanted to work here I would apply and get an employee discount.
                            by
                              • Recommended
                              Great Customer Service Experience
                              I had trouble getting my military discount information on my account, and Angela in customer service was over the top in helping me straighten out my military discount information which I gave up on some years ago. I was fortunate that it wasn’t extremely busy, and she was delightful as she maneuvered through my account to get it straightened out. I haven’t shopped much at Home Depot for several years as I couldn’t find my way through my account, but Angela made it a snap! She was more than gracious and helpful and friendly as she sent me home with my account fixed and a smile on my face!
                              by
                                • Recommended
                                Expanding hose broke again!
                                We have had a few of the black expanding hoses and they seem to break on their own fairly regularly. I went to return/exchange the most recent one to break and the associate, Emmanuel, was able to handle the return and suggested a similar more heavy duty, and still lightweight, hose that looks like it will work out much better. I was getting tired of the expanding hoses breaking and I'm looking forward to having one I can rely on!
                                by
                                  • Recommended
                                  Stinks
                                  It smells dog crap on the floor employees who don’t give a crap service is terrible
                                  by
                                    Great customer service
                                    Janel was very helpful and quick.
                                    by
                                      Greater Service!
                                      Managers and employees were more eager to help, smiling and showing appreciation for shopping at their Home Depot!
                                      by
                                        • Recommended
                                        Customer Service
                                        Asst. Manager and Pro Desk associates provided patient and exemplary service. Could not have navigated the Home Depot Community Grant without all of their help. Glad we live next to a community involved organization. Thanks for everything.
                                        by
                                          • Recommended
                                          The women that work at the Lewiston store #1808 ROCK!
                                          Three different women that work at the Lewiston store helped me yesterday - with a return, an exchange and selecting a lawn mower. Friendly, helpful, sympathetic. A young man in the plant department was also very nice. Made my day and for a pleasant shopping experience.
                                          by
                                            • Recommended
                                            Lewiston, Idaho Home Depot Store
                                            I have had to replace stove, refrigerator, microwave, washer and dryer in this place and so thankful for a store like Home Depot located right here in town for shopping because I don't drive out of town anymore.
                                            by
                                              • Recommended
                                              Customer Service Desk
                                              Just wanted to let management know how well I was treated by an employee by the name of Launie. She was very professional and patient with me as I had many returns that day without receipts, never a fun job. She was also very personable, an increasingly rare thing these days. Thanks Launie!
                                              by
                                                • Recommended
                                                COURTEOUS
                                                I BOUGHT MY NEW DISHWASHER AT HOME DEPOT. JUAN VILLEGAS WASVERY HELPFULK
                                                by
                                                  • Recommended
                                                  EXCELLENT CUSTOMER SERVICE AND PROFESSIONALISM
                                                  EXCELLENT CUSTOMER SERVICE AND PROFESSIONALISM
                                                  by
                                                    • Recommended
                                                    Large Purchase A Pleasure
                                                    We had a great experience with our purchase at the Lewiston Home Depot! It's rare that this type of purchase could be described as fun but it was!
                                                    by
                                                      • Recommended
                                                      Lewiston Home Depot
                                                      Great store! Cashier Courtney is the best! Super nice and helpful and very professional.
                                                      by
                                                        • Recommended
                                                        Helpful employees
                                                        The Lewiston home Depot has proven to encourage better customer service. It's very nice to have a stores emplo
                                                        by
                                                          • Recommended
                                                          Excellent service
                                                          Very happy with the service we received at Home Depot today.We are there every 2 weeks for remodels and get very good service.
                                                          by
                                                            • Recommended
                                                            Great appliance sales person
                                                            Juan Villegas has renewed my faith that there are great employees "in big box stores". I'm a hard to please customer as I've been self employed for 35 years. It's very much a breath of fresh air when a store employee makes a real effort to "get it right" for a customer.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 450 reviews

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