#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)843-7204
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3865 West Us Hwy 10
Ludington, MI 49431
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Customer Store Reviews

  • 4.8 out of 288 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
Poor Cashier
There is one cashier at this store that simply refuses on a regular basis to allow reciepts to be sent by email. Every other cashier always brings it to your attention. This one particular cashier just shoots past this at her register.
by
    • Recommended
    Great customer service
    I had to make several trips to buy garden soil recently. A young man named Thomas loaded many heavy bags for me and he could not have been nicer! He provided the best example of customer service that I have seen anywhere in a long time!! Great job, Thomas and many thanks!!
    by
      • Recommended
      Great Team to deal with
      We are very happy with the purchase of our new Freezer. The Ludington Team was very helpful and great to deal with.
      by
        • Recommended
        Paul made our shopping experience great!
        We had just left another home improvement store because of a bad experience and came right over to home Depot. We were greeted as soon as we walked in the door by multiple associates. As soon as we got back to the counter tops, we were greeted by Paul and he started right away by showing us the different options available. Paul is incredibly friendly and knowledgeable, and went above and beyond to help us place our order and get exclactly what we wanted. We will certainly be returning to this store because of Paul's amazing customer service.
        by
          Love my local Home Depot
          My local Home Depot has good staff and does a good job of sanitizing the store.
          by
            • Recommended
            John in flooring is the man!
            If you need flooring help see this man! TONS of help and information!
            by
              • Recommended
              Love it!
              Bought a new drill kit and it has been everything I need. It's great.
              by
                • Recommended
                Feels like we have friends there
                We have made A LOT of purchases and A LOT of visits to the store during our house building these past six months. Kat at the Pro Desk always goes above and beyond and has helped us and stayed after the store closed to make sure we got what we needed. She even called customer service on our home depot loan when our card wasn't working. The manager looking over her shoulder the whole time wasn't as friendly while she was helping us, but she definitely should be praised for her pleasant attitude and great customer service. You don't find that much nowadays.
                by
                  • Recommended
                  We had to purchase a new refrigerator and they had quite the selection. We needed a different siz...
                  We had to purchase a new refrigerator and they had quite the selection. We needed a different size and the store employee came to assist us. He was very informative and friendly and got the order set up within 30 minutes (from looking and comparing refrigerators to handing over our sales receipt). The store was clean and inviting.
                  by
                  • Verified Purchase
                  • Recommended
                  Easy access . Super merchandising. Friendly and helpful staff.
                  Easy access . Super merchandising. Friendly and helpful staff.
                  by
                  • Verified Purchase
                  • Recommended
                  very friendly and helpful store to shop in
                  very friendly and helpful store to shop in
                  by
                  • Verified Purchase
                  • Recommended
                  Worse customer service. No one even says hi to you. Visited 6 times for paint and one even sai...
                  Worse customer service. No one even says hi to you. Visited 6 times for paint and one even said hi.
                  by
                  • Verified Purchase
                  GREAT customer service at this particular Home Depot!
                  GREAT customer service at this particular Home Depot!
                  by
                  • Verified Purchase
                  • Recommended
                  It is very organized and has friendly staff. Had everything we needed. The store was clean. I got...
                  It is very organized and has friendly staff. Had everything we needed. The store was clean. I got some good sales. We also are purchasing carpet which we picked out today.
                  by
                  • Verified Purchase
                  • Recommended
                  Managers paul at store 2767 super professional and friendly and nice talking guy...thank you for....
                  Managers paul at store 2767 super professional and friendly and nice talking guy...thank you for. You help for the buy of my new utv vetor 700cc 4x4 for 10,994.00.. Super fast deal with paul i will do it again..thank you home depot..for you best customer relations..
                  by
                  • Verified Purchase
                  • Recommended
                  There was only one person that helped me that seemed to know what she was doing. They gave my wil...
                  There was only one person that helped me that seemed to know what she was doing. They gave my will call person a terrible time when he went to get the order which wasn't pulled and when he started to argue with them they kicked him out of the store but he did get my order. Whatever happened to the customer is always right No more Home Depot for me and I won't recommend that store to anyone again.
                  by
                  • Verified Purchase
                  Great customer service and employees. We always find the items we need with courteous assistance ...
                  Great customer service and employees. We always find the items we need with courteous assistance from the store employees.
                  by
                  • Verified Purchase
                  • Recommended
                  I’ve never been to a store where everyone was willing to go out of their way to help you! This is...
                  I’ve never been to a store where everyone was willing to go out of their way to help you! This is the best home improvement store I’ve ever been to! Thanks Tym!
                  by
                  • Verified Purchase
                  • Recommended
                  The associates are very knowledgeable, courteous and helpful. We always find what we need at a go...
                  The associates are very knowledgeable, courteous and helpful. We always find what we need at a good price.
                  by
                  • Verified Purchase
                  • Recommended
                  Our local Home Depot store usually have good deals and products are always in stock. If there's a...
                  Our local Home Depot store usually have good deals and products are always in stock. If there's a product we want but unable to find at our local store the staff will offer to order it for us.
                  by
                  • Verified Purchase
                  • Recommended
                  We were greeted when we came in the store, received assistance that we felt was over and above to...
                  We were greeted when we came in the store, received assistance that we felt was over and above to make our purchases, and were able to check out in good time with a friendly associate.
                  by
                  • Verified Purchase
                  • Recommended
                  Excellent stock, incredibly friendly and knowledgeable employees. We found every item we were lo...
                  Excellent stock, incredibly friendly and knowledgeable employees. We found every item we were looking for, with their help. It has become our favorite Hone Depot, Ludington, Michigan.
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Angie was great. Very helpful, knowledgable, and easy to work with. We had come from a poor exper...
                  Angie was great. Very helpful, knowledgable, and easy to work with. We had come from a poor experience with a competitor and Angie made it easy.Daxv
                  by
                  • Verified Purchase
                  • Recommended
                  Very Clean. With friendly knowledgeable employees!
                  Very Clean. With friendly knowledgeable employees!
                  by
                  • Verified Purchase
                  • Recommended
                  All the store employees seam vested in their job and act as they are vested in their company and ...
                  All the store employees seam vested in their job and act as they are vested in their company and position and want to help you or find the help you need.
                  by
                  • Verified Purchase
                  • Recommended
                  Everyone at this store is so helpful! Paul, Desiree, McKenna, Misty, John C, Shane, and Megan wer...
                  Everyone at this store is so helpful! Paul, Desiree, McKenna, Misty, John C, Shane, and Megan were all happy to help. And it’s nice to see Megan again!
                  by
                  • Verified Purchase
                  • Recommended
                  Tina in hardware was so very helpful and courteous. She helped me find the right tools I needed. ...
                  Tina in hardware was so very helpful and courteous. She helped me find the right tools I needed. She was very polite. She helped me save money by opening getting me a home depot card. Tina even took me to the register to help me check out! Talk about excellent customer service!
                  by
                  • Verified Purchase
                  • Recommended
                  Vary helpful with helping us pick out our appliances.
                  Vary helpful with helping us pick out our appliances.
                  by
                  • Verified Purchase
                  • Recommended
                  Because of the people!! Mel, Tonya, AJ, Riley, Tim W.,Jeremiah, Rick, Kim, Lisa, Becca, Kelsey, S...
                  Because of the people!! Mel, Tonya, AJ, Riley, Tim W.,Jeremiah, Rick, Kim, Lisa, Becca, Kelsey, Shirley, Jackie and Kassie were all super helpful!!!
                  by
                  • Verified Purchase
                  • Recommended
                  The team in this store are very helpful, the store is well stocked. and the store is always clean!!
                  The team in this store are very helpful, the store is well stocked. and the store is always clean!!
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 288 reviews

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