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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
Sep 1, 2020
Eric the story manager and as of today 2 employees out of all the visits were very helpful.
Eric the story manager and as of today 2 employees out of all the visits were very helpful.
by
Verified Purchase
Recommended
Aug 23, 2020
The employees were all very helpful and courteous!! Special thank you to Les in the paint departm...
The employees were all very helpful and courteous!! Special thank you to Les in the paint department who mixed a sample of a color I thought I wanted only to realize after he did so that I did not want that exact color of stain. His consideration saved me a lot of money! I then purchased 5 gallons of the stain color with which I am delighted!!
by
Verified Purchase
Recommended
Aug 6, 2020
I am so happy with my trip today. Every one in the store was wearing masks. Very important now. N...
I am so happy with my trip today. Every one in the store was wearing masks. Very important now. Not at all the case with a competitor down the road I went to first and left when I saw they weren't trying to help keep us all safe like Home Depot is. Great prices. Very friendly, knowledgeable employees. I truly appreciate all the hard work they put in there.
by
Verified Purchase
Recommended
Aug 4, 2020
The Home Depot in Ludington was full of helpful employees who knew where to find anything I neede...
The Home Depot in Ludington was full of helpful employees who knew where to find anything I needed. I'm not that handy and every aisle I went into had someone there to help. It made shopping a breeze.
by
Verified Purchase
Recommended
Jul 25, 2020
YOUR CUSTOMER SERVICE IS THE BEST.... I SHOP NO OTHER HARDWARE OR LUMBER STORE.... I AM A LOYAL C...
YOUR CUSTOMER SERVICE IS THE BEST.... I SHOP NO OTHER HARDWARE OR LUMBER STORE....
I AM A LOYAL CUSTOMER...
MARY OF BRANCH, MI 49402
by
Verified Purchase
Recommended
Jul 18, 2020
The Associates at the local Ludington Home Depot store are friendly, courteous and shows they car...
The Associates at the local Ludington Home Depot store are friendly, courteous and shows they care about all customers.
by
Verified Purchase
Recommended
Jul 15, 2020
Get Kathryn (Kat) when you check out. She's a "Ray of Sunshine".
Get Kathryn (Kat) when you check out. She's a "Ray of Sunshine".
by
Verified Purchase
Recommended
Jul 7, 2020
The staff at the Ludington Home Depot store are friendly and respectful. The gentleman in the app...
The staff at the Ludington Home Depot store are friendly and respectful. The gentleman in the appliances department was helpful, thoughtful and respectful. He took the time to engage in conversation to find out what I needed. My elderly mother is in need of a new refrigerator and the Home Depot staff was most helpful.
by
Verified Purchase
Recommended
Jun 20, 2020
This store is large and has a good selection of items in stock. The employees are helpful and wil...
This store is large and has a good selection of items in stock. The employees are helpful and will do what they can to help. The reason I gave 4 stars is because my experience with the management at this store is not as good as other Home Depot’s.
by
Verified Purchase
Recommended
Jun 20, 2020
We were struggling with our kids and an older employee came up to us, seeing our struggle, and de...
We were struggling with our kids and an older employee came up to us, seeing our struggle, and demanded we remove our daughter who was on the side of the cart, per company policy. He wouldn’t let us pass until we did. This rule isn’t stated anywhere on the carts or otherwise! This caused another problem because she start having crying. I was so embarrassed and frustrated
by
Verified Purchase
Recommended
May 9, 2020
Fantastic help during Covid 19!!!
Fantastic help during Covid 19!!!
by
Verified Purchase
Recommended
Apr 21, 2020
Employees were courteous and professional,and very helpful. Store was clean.
Employees were courteous and professional,and very helpful. Store was clean.
by
Verified Purchase
Recommended
Apr 5, 2020
Always a great and clean store. Everyone is always helpful and friendly. The quality of the produ...
Always a great and clean store. Everyone is always helpful and friendly. The quality of the products are great.
by
Verified Purchase
Recommended
Mar 31, 2020
this store goes above and beyond to help you and prices are great
this store goes above and beyond to help you and prices are great
by
Verified Purchase
Recommended
Mar 29, 2020
always friendly and helpfull
always friendly and helpfull
by
Verified Purchase
Recommended
Mar 29, 2020
all of the team members smile and say hi every time we have been in the store. They are very help...
all of the team members smile and say hi every time we have been in the store. They are very helpful and actually walk me to what I am looking for in the store. the other store "lowes" across the road do not help customers and are rude.
by
Verified Purchase
Recommended
Feb 20, 2020
I would like to Thank Home Depot for the Service provided to me on my purchase of a Maytag Washer...
I would like to Thank Home Depot for the Service provided to me on my purchase of a Maytag Washer. I just love it. The tub is so big. If you are short like me this washer you will love. You can reach inside to the bottom and get the cloths out without a step stool. LOL
Thank you Much Home Depot Staff for all the HELP..
Mary of Branch, MI
by
Verified Purchase
Recommended
Feb 16, 2020
This store is always clean, the employees are always very helpful and friendly, and its a pet fri...
This store is always clean, the employees are always very helpful and friendly, and its a pet friendly store.
One more thing they have a way better music selection than the other home improvement stores.
by
Verified Purchase
Recommended
Feb 16, 2020
Staff is always friendly and the store is always clean.
Staff is always friendly and the store is always clean.
by
Verified Purchase
Recommended
Feb 2, 2020
Very disappointed in my last experience at the store. They tried to sell me a used washer as a n...
Very disappointed in my last experience at the store. They tried to sell me a used washer as a new washer. Denied it had been previously used until I complained enough for them to look it up. It had been owned for a month and then returned due to a leak. The manager did nothing and was very unhelpful. Be careful buying any marked down appliances because that’s how they deal with returns!
by
Verified Purchase
Sep 26, 2019
Great place to shop. Friendly employees!!
Great place to shop. Friendly employees!!
by
Verified Purchase
Recommended
Sep 24, 2019
Everyone at this store is most helpful in securing supplies for our projects. I am a summer homeo...
Everyone at this store is most helpful in securing supplies for our projects. I am a summer homeowner in Michigan and currently permanently reside in Lakeland, FL. I consider this store my hometown store.
by
Verified Purchase
Recommended
Aug 23, 2019
I was not surprised to find store stock was less than I needed, but was surprised that additional...
I was not surprised to find store stock was less than I needed, but was surprised that additional stock could not be received from another location (this turned out to not be true) and that the items could not be immediately reordered. I originally ordered the items for delivery and the next day called another location where they told me they did not have adequate stock but could receive the items from another store within two days. The opposite of what I was told at the Ludington location.
Store staff were friendly but the service desk was of no help and sent me to the contractor entrance where I had to be helped in between customers being checked out. Staff seemed to be inadequately trained.
by
Verified Purchase
Aug 19, 2019
Great people here. Very helpful. And the price on galvanized panels was almost half of the leadin...
Great people here. Very helpful.
And the price on galvanized panels was almost half of the leading metal supplies
by
Verified Purchase
Recommended
Aug 2, 2019
This store needs to consider having more lanes open other than just self checkout.
This store needs to consider having more lanes open other than just self checkout.
by
Verified Purchase
Recommended
Jul 10, 2019
I like the easy checkout. The associates are always friendly and ready to help.
I like the easy checkout. The associates are always friendly and ready to help.
by
Verified Purchase
Recommended
Jul 9, 2019
The store is clean, organized, with decent people to help out when needed. Staff has a very good ...
The store is clean, organized, with decent people to help out when needed. Staff has a very good attitude & easy to deal with.
by
Verified Purchase
Recommended
Jul 8, 2019
Friendly people. Great stocked shelves. I have never had an issue with anything there.
Friendly people. Great stocked shelves. I have never had an issue with anything there.
by
Verified Purchase
Recommended
Jun 27, 2019
Easy, employees are super helpful and they always have what I need.
Easy, employees are super helpful and they always have what I need.
by
Verified Purchase
Recommended
2 found this review helpful
Jun 5, 2019
Store employees were all willing to assist this senior citizen from the return desk, the doors, t...
Store employees were all willing to assist this senior citizen from the return desk, the doors, the kitchen and bath design. When I became confused at the checkout and felt foolish, the clerk smiled and assured me it was just fine.