#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(310)305-2389
Tool & Truck Rental(310)827-5969
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 6:00am - 9:00pm
Curbside: 09:00am - 6:00pm
Location
12975 W Jefferson Blvd
Los Angeles, CA 90066
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Customer Store Reviews

  • 4.5 out of 711 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (711)
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Showing 1-30 of 711 reviews
Great employee at checkout.
Even though it was hard to get someone to come to the aisle and help me with a specific product ( had to ask at least 4xs) Dawan at checkout was excellent.
by
    • Recommended
    Captive Market Madhouse
    Sorry to see so much merchandise under lock and key but street food vendors offer some of the better options.
    by
      Great staff
      There’s no better check out person than Dawan at this Home Depot
      by
        • Recommended
        Great selection had it in stock
        saved money on purchase they had it in stock
        by
          • Recommended
          Great Store
          These is great store to shop. I have good experience shop and employee service.
          by
            • Recommended
            Helpful staff
            As a woman, it can be very intimidating shopping at a hardware store, and I can admit I don’t always know what I am doing. I am grateful for the staff who goes above and beyond to help me with my needs
            by
              • Recommended
              Fantastic service!
              I was looking for various items and David in hardware was extremely knowledgeable and helped me find everything I needed including finding people to help me load my car!
              by
                • Recommended
                Customer service here is Amazing
                This place was so patient and attentive to my problem as well as very helpful in resolving my issue.
                by
                  • Recommended
                  Dawan and Amilia
                  Great service l. Help with my needs and cares
                  by
                    • Recommended
                    Exceptional Customer Service
                    The employees here really make you feel important and give lots of help
                    by
                      • Recommended
                      Thank you Terrence C.! (@ Garden Center)
                      I want to complement employee: Terrence C. / he works in the garden center & was very knowledgeable and helpful. He provided excellent customer service & went above & beyond most employees. I hope he is recognized for his work at Home Depot & given opportunities to advance his career. He is a gem!
                      by
                        • Recommended
                        Customer Service All Stars are rare! I found one here! In the blinds dept. She is # Z79ST15 (tatooes)
                        I came in and had a gazillion questions and the blinds department lady (lets say she has some rather exceptional tatoos) went above and beyond before, during and closing out our transaction.
                        by
                          • Recommended
                          Great variety of products
                          We bought some kitchen cabinets for a guesthouse and the quality was very nice for the price. Can't wait to get them installed! Also, the customer service at the Marina Del Rey store was very commendable... plus, they had a lot more variety of products than other locations.
                          by
                            • Recommended
                            Great Employees
                            I would like to extend my deepest appreciation for the extraordinary service I received at Home Depot, specifically from two outstanding employees, Frank and Delilah. They truly exemplify what it means to provide exceptional customer service. Their professionalism, attention to detail, and unwavering dedication to customer satisfaction were deeply impressive. They went above and beyond their duties to assist me, ensuring that my shopping experience was not just good, but great. Their knowledge and enthusiasm made my visit both enjoyable and informative, helping me make the right choices for my needs. It was evident that they take great pride in their work and in representing Home Depot. Frank and Delilah are shining examples of the quality that sets Home Depot apart. Once again, my sincerest thanks to Frank and Delilah for their remarkable service. They have created a loyal customer in me, and I look forward to my future visits to Home Depot.
                            by
                              DONT GO HERE
                              This Home Depot Is by far one of the worst Home Depot‘s I’ve ever been to !!! the Handyman/haulers bombard you as you pull in , making it almost impossible to enter the parking lot as well as they are gambling on the side walk Then when you get in the store the staff couldn’t be bothered and the cashiers couldn’t be more rude no one is there to help you and if you flag one down and ask them for help they roll thier eyes and sigh like you’re bothering them
                              by
                                1 found this review helpful
                                Excellent Customer Service
                                Very helpful and friendly employees
                                by
                                  • Recommended
                                  Great service
                                  Marcus was very professional
                                  by
                                    • Recommended
                                    Home Depot
                                    There are kind and human people here to help you find what you need and have a great experience. Go shop here if you want that:)
                                    by
                                      • Recommended
                                      Reyna is the Rayna
                                      Reyna was very helpful, thank you
                                      by
                                        • Recommended
                                        Amazing Assistance!
                                        I never thought I would write a review about amazing assistance at a Home Depot but yesterday we had an employee (David) who was incredibly helpful with a couple of issues we had. He didn’t just point to the aisle we needed to be, he walked us there, stayed there with helpful recommendations and truly went above and beyond. ‘Employee of the Year’!!
                                        by
                                          • Recommended
                                          Excellent service
                                          Great people and very helpful . The check out is fabulous
                                          by
                                            • Recommended
                                            Employees
                                            The employee pool has greatly improved. I look forward to checking out with the wonderful Noelia. She is very personable and make it feel like we are in a small town store.
                                            by
                                              • Recommended
                                              Great service
                                              David in hardware took the time to rekey a lock although it was after his normally scheduled time to do it. This saved us a trip so we could get everything done today. Barbara in the pro checkout was really fast & friendly too.
                                              by
                                                Certain employees really stepped up!
                                                I ordered replacement screen sliding doors for my patio and the order got screwed up. The employee who took the original order, quit. When the incorrect order arrived, I went in and found that the person was no longer there. One woman (I can't remember her name) went out of her way to find someone to help me. From this point on, everyone I interacted with went above and beyond to rectify the situation. I am very impressed with the employees I interacted with to figure it all out. Good people!
                                                by
                                                  • Recommended
                                                  Knowledgeable employee in Pest Control
                                                  I was looking for plain Boric Acid to combat ants indoors. An employee stocking product in the Pest Control section knew what I was looking. Guillermo explained they no longer carry it but was able to direct me to Harris Famous Roach Tablets, which are 40% Boric Acid.
                                                  by
                                                    • Recommended
                                                    Customer service was really great compared to other Home Depots that I’ve attended.
                                                    I was directed to hardware to these old desks that I sanded and repainted. Overall I was very satisfied with my service, the Person helping me really showed it. I left with a smile on my face.
                                                    by
                                                      • Recommended
                                                      David in Hardware
                                                      If you want someone with knowledge and helpfulness, David in Hardware is your person.
                                                      by
                                                        • Recommended
                                                        Great Customer Service!
                                                        Went to purchase a new grill, that I hoping was still in a box so that I could take home for self-assembly. I live close by, so $100 for delivery did not make sense. Could not find a unit that was not already assembled, so Alec and one of his team members partially disassembled the unit, and helped load it into the Element so I could transport to the house, and all done with a smile! Thanks guys!
                                                        by
                                                          GREATEST HOME DEPOT EVER!
                                                          We have been to a ton of Home Depot stores but this store is the best! We love our experience here. The staff is always helpful and insightful. There's always someone to answer a question or point you in the right direction. Keep up the great work!!
                                                          by
                                                            Charlotte is an outstanding employee
                                                            If you have interacted with Charlotte during self check out then you know what a gem she is. Friendly, personable, funny & a joy. She is rare in the retail world and should be recognized.
                                                            by
                                                              Showing 1-30 of 711 reviews

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