Reviews for Mill Basin #6158

Good experience… staff could have been a little more friendly

The staff does not provide customer service for this store. They stand three people each and talk to each other, look at their phones, they are not interested in clients. There is no good manager in this store. This store has the worst checkout I've seen in my life. One or two cashiers are slow to serve customers, the rest of the cashiers are looking at their smartphones. Customers don't know where to queue. Everything is terrible.

It's not only today,every time I came here It's my second house I feel good. Thank special to Sonia. Good products. I don't leave in the area but I work.

Good store, helpful employees

Guys, good afternoon. This home depot store is the best place to do Your shopping year round. Christmas, for get it. It's the prettiest. Staffing is great and responsible, caring and respectful, kind. Wonderful store, beautiful people. And don't forget the prices are great. Anything wrong with your product, no problem. Service is extremely excellent.

very good! The employees were very pleasant, and helpful.

Ms Cleo in the paint department is the best! Overall, the staff is very helpful.

I was looking for cover cabinet and Bella from Brooklyn, NY helped me with the size of the cover, She took me to the ile line and was very nice Bella is very patient with her clients, amazing person, highly recommended. I love the way she assist me. Thank you Isabelle

I was looking for kitchen cabinet and Bella from Brooklyn, NY helped me with the size of the cabinets, when one of them were very high and she called the forklift guy to come. then she helped to apply and get a nice discount. Bella is very patient with her clients, amazing person, highly recommended. I love the way she assist me. Thank you Isabelle

Courteous staff and a well organized store. Everyone was gainfully employed.

Poor customer service

The store products were easy to find and the store employees provide outstanding services.

Home depot offers good training to their employees. Everyone should be ready to answer any questions about their field. Sorry this is not always the case. Hopefully your shopping experience will be a good one.

Very well organized -- large store many many products ---for size and amounts terrific THANK YOU !

always need to check the sale price in this store because the register never picks it up correctly! I only recommend this store because its closest to my home but quite frankly tired of getting ripped off every time I buy sale items that ring up incorrectly!

Our experience in this particular Home Depot was fabulous. All the employees there were really friendly and helpful. There was one employee who was exceptionally wonderful. His name is Andre. He helped us and went out of his way to make sure we got what we needed - and the item was even on sale. He was smiling and happy the whole time. He was courteous and capable. He made our trip there really enjoyable and memorable. Thank you Home Depot for employing such a wonderful human being!

ANDRE is such a great asset to this store. He provides impeccable customer service and has such a positive and uplifting demeanor. He is very helpful and if his customer care is a reflection of his peers or team then that makes this store a very fantastic location.

The store is need and clean and easy to navigate.

Helpful employees through the store. I found everything I was looking for!

I had a good experience, however online stated that there were ample amounts of the items I wanted, however when I get there 15 minutes later there were none in stock, went back online and states there were ample available, however could get it from the store. I did have a great experience with my cashier, she was pleasant and inviting, despite my disappointment in it getting everything I needed.

The associate in the paint are were very helpful creating my custom paint color as well as suggesting the proper tools for my surface.

Most cashiers not too friendly. They will just circle a receipt regarding a survey without explaining what it’s about. I was walking in the aisles looking for door mats. One of the clerks on duty stopped what he was doing and directed me the correct aisle. The store needed better customer service.

The Managers and Sales Associates ALWAYS go above and BEYOND!

Maggie helped me in the store from beginning to end and was pleasant and knowledgeable.

Absolutely love the customer service here

Store is very Clean, Organized and the Staff is friendly, Knowledgeable. I was looking for an item that was no longer on the shelf staff found the box containing what I needed on the top shelf in the aisle They know what they are doing over there.I ordered an item on line with in store pick up it was ready in 1/2 hour I like that.

We bought a Christmas Tree and the salesman Andre was very helpful and attentive to our needs

Excellent, Above & Beyond Customer Service. Help I Recently Received from Employees at Home Depot Store # 6158, was Fantastic. Listening to my Needs & Applications was Worth my Time & Energy. Keep up the Great Work, Store 6158, Mill Basin.

The store is cozy and equipped with a lot of items. The employees are professional, helpful, and friendly. They assisted from finding the product, expedited my checkout and loaded my vehicle. The vehicle rental process could be improved with a specific line and more accurate time out and time in.

Large parking lot,easy to buy and nice workers